Hotel Neptun

Property class: 5 and above
Luxury beachfront hotel with spa, near Warnemunde Beach

Choose dates to view prices

At Hotel Neptun, you'll have access to on-site snorkelling, windsurfing and waterskiing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, thalassotherapy and manicures and pedicures. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A nightclub, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff. Public transportation is close by: Warnemuende Station is only 12 minutes on foot.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Valet parking
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Playground on-site
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Why we love this property

Oceanfront paradise
Located on the beach and boardwalk, this hotel offers water adventures galore. Snorkelling, windsurfing, and water skiing await with beach towels provided.
Work and waves
Fully equipped meeting rooms await. The beachfront provides relaxation after work. Spa services and 24-hour room service ensure perfect balance.
Spa retreat getaway
A full-service spa offers body scrubs, facials, and massages at this waterfront hotel. Guests can visit the sauna, hot tub, or join yoga classes.

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(37 reviews)
  • Sea view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Sea View, Corner

Balcony

Superior Room, Sea View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Upper Floors

8.6 out of 10
Excellent
(13 reviews)
  • Sea view
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Upper Floors

9.2 out of 10
Wonderful
(47 reviews)
  • Sea view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property grounds
aja Warnemuende
Warnemünde
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.2 out of 10, Very good, 1,000 reviews
The price is S$341
includes taxes & fees
11 Oct - 12 Oct
aja Warnemuende
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About the area

Map
Seestr. 19, Warnemünde, Rostock, MV, 18119

What's nearby

  • Warnemunde Beach - 1 min walk - 0.2 km
  • Warnemuende Kur Park - 1 min walk - 0.2 km
  • Meyers Mill - 4 min walk - 0.4 km
  • Warnemuende Church - 6 min walk - 0.5 km
  • Warnemunde Lighthouse - 8 min walk - 0.7 km

Getting around

  • Rostock (RLG-Laage) - 47 min drive
  • Lübeck (LBC) - 89 min drive
  • Hamburg Airport (HAM) - 157 min drive
  • Hamburg Finkenwerder Airport (XFW) - 171 min drive
  • Warnemünde Werft Station - 16 min walk
  • Groß Schwaß Station - 18 min drive
  • Bentwisch Station - 18 min drive
  • Warnemuende Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Teepott - ‬7 min walk
  • ‪Gosch - ‬8 min walk
  • ‪Grillstube BROILER - ‬1 min walk
  • ‪Strandbar (Binding) - ‬6 min walk
  • ‪Restaurant Paulo Scutarro - ‬1 min walk

About this property

Hotel Neptun

  • At Hotel Neptun, you'll have access to on-site snorkelling, windsurfing and waterskiing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, thalassotherapy and manicures and pedicures. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A nightclub, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff. Public transportation is close by: Warnemuende Station is only 12 minutes on foot.

At a glance

Hotel size

    • 338 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site valet parking (EUR 25 per day)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle from 6 AM to 5:30 AM*

Off-site

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1971
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: GreenSign Hotel. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 55.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 28 per pet, per night

Parking

  • Valet parking costs EUR 25 per day

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Also known as

Hotel Neptun Hotel

Hotel Neptun Rostock

Neptun Hotel

Neptun Rostock

Hotel Neptun Rostock

Hotel Neptun Hotel Rostock

Frequently asked questions

Does Hotel Neptun offer free cancellation for a full refund?

Yes, Hotel Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Neptun?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel Neptun?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Neptun?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Hotel Neptun?

Yes, an airport shuttle is available from 6 AM to 5:30 AM on request. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Hotel Neptun?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-in is available.

What is there to do at Hotel Neptun and nearby?

Have fun with on-site activities such as waterskiing, windsurfing and snorkelling. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Neptun also has 2 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Hotel Neptun?

Yes, there are 4 on-site restaurants.

Does Hotel Neptun have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Neptun like?

Hotel Neptun is located on the boardwalk in Warnemünde, a short 7-minute walk from Warnemunde Lighthouse and 17 minutes' walk from Warnemünde Cruise Center.

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Reviews

Hotel Neptun Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area was very good, with a large pool, seawater, and excellent cleanliness. (13 reviews)
  • The restaurant offered good food, a varied breakfast buffet, and excellent service. (11 reviews)
  • The hotel's direct beach access and stunning views of the sea and beach made for a perfect beach experience. (6 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Very nice stay. Staff were wonderful and the location can't be beat.
Verified review

10/10 Exceptional

The complimentary breakfast was the best I ever had. Also the swimming pool and the sauna were great!
Verified review

10/10 Exceptional

Vacation by the Sea

Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Verified review

10/10 Exceptional

Property was nicely maintained. Loved the breakfast on the 19th floor.
Verified review

10/10 Exceptional

We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine . Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves. Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in.. Lovely hotel enjoyed our visir very much.
Verified review

10/10 Exceptional

Super Hotel in perfekter Lage
Verified review

10/10 Exceptional

Great
Verified review

8/10 Very good

Tolles Hotel, service super
Verified review

10/10 Exceptional

One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Verified review

10/10 Exceptional

Excellent Service
Verified review

10/10 Exceptional

A
Verified review

8/10 Very good

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Verified review

8/10 Very good

X
Verified review

10/10 Exceptional

Poor training of staff

I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak
Verified review

10/10 Exceptional

Alles bestens, vom Zimmer mit der tollen Aussicht auf die Mole,Personal sehr freundlich, FRÜHSTÜCKSBUFFET der Hammer, da bleiben keine Wünsche offen. Kommen immer wieder gerne.
Verified review

10/10 Exceptional

Whirlpool, Sauna, Fitnessraum, phantastisches Frühstück
Verified review

10/10 Exceptional

Ich war zum ersten Mal mit Mann und Enkelkind im Hotel Neptun. Wir waren rundherum zufrieden, auch wenn das Hotel an einigen Stellen noch den typischen DDR Charme versprüht, was aber überhaupt nicht schlimm ist. Das Frühstück war super, einzig die nochmalige Zuzahlung für das Frühstück in Etage 19 fanden wir überzogen, zumal das Hotel an sich auch nicht günstig ist. Wir kommen dennoch sehr gern wieder. Die nächste Buchung ist in Vorbereitung 😉👍.
Verified review

10/10 Exceptional

Wir hatten ein Kurzurlaub gemacht und uns hier sehr gut gefallen hat.
Verified review

8/10 Very good

Wir fahren seit 10 Jahren mindestens einmal im Jahr ins Neptun. Die Servicequalität und das Preis-Leistungs Verhältnis hat doch stark nachgelassen! Bsp. Auf eine Mail w/ einer Tischreservierung in der Panoramabar wurde gar nicht geantwortet ( Anwort des Personals auf Nachfrage: es kommen zuviele Tischreservierungen rein und sie kommen nicht hinterher😳) Hallo, es ist ein sehr teures Hotel😳 Parkgebühren sind inzwischen bei 25 EUR p.T. Auch auf einer sehr höflichen Anfrage, ob wir ein Zimmer mit Ausblick zum Teepott haben könnten, wurde uns mitgeteilt, nur gegen Aufpreis von 60 EUR😳 In der Dusche Zimmer 1102 ist an den Ecken schwarzen Schimmel oder sowas ähnliches😳
Verified review

10/10 Exceptional

Es war ein toller Aufenthalt
Verified review

10/10 Exceptional

War einfach schön
Verified review

10/10 Exceptional

Wir kommen wieder, sehr schönes Hotel!

Wir hatten ein Eckzimmer, war sehr schön mit viel Platz. Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super. Der Sauna Bereich ist wirklich sehr groß und schön neu. Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was.
Verified review

10/10 Exceptional

Sehr guter Empfang, toller Blick aus der 15 Etage, Betten sauber, schwimmen entspannt einfach selber mal ausprobieren
Verified review

4/10 Fair

Veraltet,kein 5 sterne
Verified review

6/10 Good

Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant. Personal beim Frühstück war sehr nett und zuvorkommend. Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”. Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen. Ich kann das Neptun als 5 Sternehotel nicht empfehlen.