On Warnemünde’s stunning coastline, Hotel Neptun offers an unforgettable beachfront experience. Unwind with a cocktail at the poolside bar, enjoy a meal at one of four on-site restaurants or indulge in rejuvenating spa treatments. With yoga classes and fitness activities available at the health club and windsurfing nearby, this hotel has something for everyone.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Airport transfer
Pet-friendly
Free parking
Free Wi-Fi
Main amenities (12)
Daily housekeeping
On the beach
4 restaurants and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Nightclub
Health club
Sauna
Steam room
Beach towels
Valet parking
Hot tub
For families (6)
Children stay free
Babysitting (surcharge)
Playground on-site
Television
Terrace
Daily housekeeping
Why we love this property
Oceanfront paradise
Located on the beach and boardwalk, this hotel offers water adventures galore. Snorkelling, windsurfing, and water skiing await with beach towels provided.
Work and waves
Fully equipped meeting rooms await. The beachfront provides relaxation after work. Spa services and 24-hour room service ensure perfect balance.
Spa retreat getaway
A full-service spa offers body scrubs, facials, and massages at this waterfront hotel. Guests can visit the sauna, hot tub, or join yoga classes.
At Hotel Neptun, you'll have access to on-site snorkelling, windsurfing and waterskiing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, thalassotherapy and manicures and pedicures. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A nightclub, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff. Public transportation is close by: Warnemuende Station is only 12 minutes on foot.
At a glance
DONE
Hotel size
338 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site valet parking (EUR 25 per day)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle from 6 AM to 5:30 AM*
DONE
Off-site
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Travelling with children
Children stay for free (see details)
Playground
Supervised childcare (surcharge)
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Snorkelling
Waterskiing
Windsurfing
Shopping
Hiking/biking trails nearby
Horse riding nearby
Windsurfing nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Beach towels
Facilities
1 building/tower
Built in 1971
Safe-deposit box at front desk
Terrace
Television in common areas
Health club
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Satellite TV channels
Films for purchase
Home comfort
Heating
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Balcony
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Awards and affiliations
Eco-certified property
This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for EUR 55.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 28 per pet, per night
Parking
Valet parking costs EUR 25 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.
Also known as
Hotel Neptun Hotel
Hotel Neptun Rostock
Neptun Hotel
Neptun Rostock
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock
Frequently asked questions
Does Hotel Neptun offer free cancellation for a full refund?
Yes, Hotel Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Neptun?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel Neptun?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Neptun?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Hotel Neptun?
Yes, an airport shuttle is available from 6 AM to 5:30 AM on request. The charge is EUR 75 per vehicle one-way.
What are the check-in and check-out times at Hotel Neptun?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Hotel Neptun and nearby?
Have fun with on-site activities such as waterskiing, windsurfing and snorkelling. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Neptun also has 2 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Hotel Neptun?
Yes, there are 4 on-site restaurants.
Does Hotel Neptun have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Neptun like?
Hotel Neptun is located on the boardwalk in Warnemünde, a short 7-minute walk from Warnemunde Lighthouse and 17 minutes' walk from Warnemünde Cruise Center.
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Reviews
Hotel Neptun Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.8
Location
9.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
28 Aug, 2025
The complimentary breakfast was the best I ever had. Also the swimming pool and the sauna were great!
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
7 Oct, 2024
Very nice stay. Staff were wonderful and the location can't be beat.
Leah
Leah, 1-night trip
Verified
10/10 Exceptional
3 May, 2024
Vacation by the Sea
Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Tatjana K
Tatjana K, 2-night trip
Verified
10/10 Exceptional
16 May, 2024
Property was nicely maintained. Loved the breakfast on the 19th floor.
Mary Lou
Mary Lou, 1-night trip
Verified
10/10 Exceptional
4 Sept, 2024
We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine .
Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves.
Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in..
Lovely hotel enjoyed our visir very much.
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
6 Oct, 2025
Great
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
7 Apr, 2023
Super Hotel in perfekter Lage
Marian
Marian, 2-night trip
Verified
8/10 Very good
7 Mar, 2023
Tolles Hotel, service super
Birgit
Birgit, 2-night trip
Verified
10/10 Exceptional
22 Aug, 2023
One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Rebecca
Rebecca, 1-night trip
Verified
8/10 Very good
30 Aug, 2025
...
Katrin
Katrin, 5-night trip
Verified
10/10 Exceptional
29 Mar, 2024
Excellent Service
Sven
Sven, 4-night trip
Verified
10/10 Exceptional
15 May, 2025
A
Oliver
Oliver, 1-night trip
Verified
8/10 Very good
14 Jul, 2023
X
Kristina
Kristina, 2-night trip
Verified
10/10 Exceptional
6 May, 2024
Poor training of staff
I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel.
When we were checking in, the phone rang several times and none of the people checking us in answered the phone.
When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros.
The bill number is 1297678
.
Thank you
Ronald and Lena Marie Berezniak
Ronald
Ronald, 2-night trip
Verified
10/10 Exceptional
29 Oct, 2025
Alles bestens, vom Zimmer mit der tollen Aussicht auf die Mole,Personal sehr freundlich, FRÜHSTÜCKSBUFFET der Hammer, da bleiben keine Wünsche offen. Kommen immer wieder gerne.
Ich war zum ersten Mal mit Mann und Enkelkind im Hotel Neptun. Wir waren rundherum zufrieden, auch wenn das Hotel an einigen Stellen noch den typischen DDR Charme versprüht, was aber überhaupt nicht schlimm ist.
Das Frühstück war super, einzig die nochmalige Zuzahlung für das Frühstück in Etage 19 fanden wir überzogen, zumal das Hotel an sich auch nicht günstig ist.
Wir kommen dennoch sehr gern wieder. Die nächste Buchung ist in Vorbereitung 😉👍.
Katrin
Katrin, 2-night trip
Verified
10/10 Exceptional
18 Aug, 2025
Wir hatten ein Kurzurlaub gemacht und uns hier sehr gut gefallen hat.
Claudia
Claudia, 2-night trip
Verified
8/10 Very good
15 Aug, 2025
Wir fahren seit 10 Jahren mindestens einmal im Jahr ins Neptun. Die Servicequalität und das Preis-Leistungs Verhältnis hat doch stark nachgelassen! Bsp. Auf eine Mail w/ einer Tischreservierung in der Panoramabar wurde gar nicht geantwortet ( Anwort des Personals auf Nachfrage: es kommen zuviele Tischreservierungen rein und sie kommen nicht hinterher😳) Hallo, es ist ein sehr teures Hotel😳 Parkgebühren sind inzwischen bei 25 EUR p.T. Auch auf einer sehr höflichen Anfrage, ob wir ein Zimmer mit Ausblick zum Teepott haben könnten, wurde uns mitgeteilt, nur gegen Aufpreis von 60 EUR😳 In der Dusche Zimmer 1102 ist an den Ecken schwarzen Schimmel oder sowas ähnliches😳
Cornelia
Cornelia, 2-night trip
Verified
10/10 Exceptional
12 Aug, 2025
Es war ein toller Aufenthalt
Martin
Martin, 1-night trip
Verified
10/10 Exceptional
12 Jul, 2025
War einfach schön
Eva
Eva, 2-night trip
Verified
10/10 Exceptional
29 Jun, 2025
Wir kommen wieder, sehr schönes Hotel!
Wir hatten ein Eckzimmer, war sehr schön mit viel Platz.
Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super.
Der Sauna Bereich ist wirklich sehr groß und schön neu.
Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was.
Alexander
Alexander, 5-night trip
Verified
10/10 Exceptional
10 Jun, 2025
Sehr guter Empfang, toller Blick aus der 15 Etage, Betten sauber, schwimmen entspannt einfach selber mal ausprobieren
Brigitte
Brigitte, 2-night trip
Verified
4/10 Fair
6 Jun, 2025
Veraltet,kein 5 sterne
Kathrin
Kathrin, 4-night trip
Verified
6/10 Good
5 Jun, 2025
Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant.
Personal beim Frühstück war sehr nett und zuvorkommend.
Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”.
Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen.
Ich kann das Neptun als 5 Sternehotel nicht empfehlen.