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Mercure Hotel Düsseldorf Airport

Ratingen hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Düsseldorf Airport

Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Exterior detail
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Parking available
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Similar properties

Exterior

Mercure Hotel Düsseldorf - Ratingen

Airport transfer
Pet-friendly
Free parking
Free WiFi
7.8 out of 10, Good, (344)
The price is S$83
includes taxes & fees
15 Dec - 16 Dec
Mercure Hotel Düsseldorf - Ratingen
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About the area

Map
Lintorfer Weg 75, Ratingen, NW, 40885

Getting around

  • Düsseldorf Intl. Airport (DUS) - 13 min drive
  • Ratingen Hoesel S-Bahn - 8 min drive
  • Gothaer Straße Ratingen Bus Stop - 8 min drive
  • Broichhof Ratingen Station - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • Schlüssel zum Meck Inh. Amelung Stephan Restaurant
  • ‪Zur Grenze - ‬6 min drive
  • ‪Höseler Caféhaus - ‬7 min drive
  • ‪Casa Vecchia UG - ‬5 min drive

About this property

Mercure Hotel Düsseldorf Airport

When you stay at Mercure Hotel Düsseldorf Airport, you'll be within a 15-minute drive of Messe Essen and Messe Düsseldorf. Guests can visit the fitness centre for a workout or grab a bite to eat at Quecke, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a terrace and a garden. Fellow travellers say great things about the overall property condition.

Languages

English, German

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • Free WiFi and wired internet access in rooms

Parking

  • Uncovered on-site self-parking (EUR 9 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3886 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Quecke – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Kornkammer – Overlooking the garden, this bar specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 15 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Uncovered self-parking costs EUR 9 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Düsseldorf Mercure Hotel
Mercure Düsseldorf Airport
Mercure Düsseldorf Airport Ratingen
Mercure Hotel Airport Düsseldorf
Mercure Hotel Düsseldorf
Mercure Hotel Düsseldorf Airport
Mercure Hotel Düsseldorf Airport Ratingen
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf Airport Hotel
Mercure Hotel Düsseldorf Airport Ratingen
Mercure Hotel Düsseldorf Airport Hotel Ratingen

Frequently asked questions

Does Mercure Hotel Düsseldorf Airport offer free cancellation for a full refund?
Yes, Mercure Hotel Düsseldorf Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Düsseldorf Airport?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Düsseldorf Airport?
Yes. Self-parking costs EUR 9 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Mercure Hotel Düsseldorf Airport?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Mercure Hotel Düsseldorf Airport?
No, this hotel doesn't have a casino, but Mercatorhalle Duisburg (13-min drive) is nearby.
What is there to do at Mercure Hotel Düsseldorf Airport and nearby?
Mercure Hotel Düsseldorf Airport has a fitness centre and a garden.
Are there restaurants at or near Mercure Hotel Düsseldorf Airport?
Yes, Quecke offers al fresco dining, international cuisine and garden views.

Mercure Hotel Düsseldorf Airport Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

I turned up and there were 20 police officer outside , it has turned into an immigration hotel. My son and O were left stranded at 11pm at night with no where to stay. Cat get in contact with Expedia. Apart from these emails asking to rate my stay
John, 2-night family trip
Verified Expedia guest review

6/10 Good

This hotel is nowhere near the airport! It cost us 60 Euros from the terminal to get to the hotel then another 40 euros back to the airport, which was considerably more than the room itself. Staff were friendly and helpful. Room was fine for what we needed given we had missed our flight and just needed a bed. Very unhappy about the distance though and the overall cost this came to including the taxi fare. This cannot be marketed as an airport hotel when its a 15-20 minute (and exorbitant variable taxi fare) from the airport.
Martin, 1-night trip with friends
Verified Ebookers guest review

8/10 Very good

Serdar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mercure Hotel Düsseldorf Airport
Dated, middle of nowhere, not near airport OR Dusseldorf, expensive. Avoid
Caspar, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
Lovely place. Very comfortable and clean. Staff gave a very warm welcome and were helpful to answer the questions we had. Some members had breakfast which was good, and there was a McDonald's locally too. Would definitely recommend for the price.
Benjamin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This was definitely not what I expected when making the reservation. This hotel was not located anywhere near the airport and was actually located with two other hotels in the middle of a field. When you first drive to the location, you have the impression as though the hotel were abandoned (due to the overgrown grass and lack of a proper parking gate). I enjoyed the most when I attempted to use the elevator and had pressed the button 40 times over a period of 20 minutes, only to then use the steps out of necessity. When I questioned the employee at the checkout desk, he simply shrugged his shoulders and said that it had broken at some point the previous night and couldn’t be fixed until the day later. This place seems to have so many problems that the staff is completely used to them. The owner needs to either invest some money and effort here, or find a new way to make a living. Totally awful.
Kyle, 1-night trip
Verified Expedia guest review

6/10 Good

Not an airport hotel
The hotel is very far from the airport and the name is deceiving
Gabi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Albert van der Schatte, 1-night trip
Verified Expedia guest review

8/10 Very good

Review
Hotel room was fine, quiet and comfortable bed. Staff were polite. Restaurant and bar closed due to Covid
adam, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

AVOID MERCURE DÜSSELDORF --------------------------------------------------- The hotel looks and feels like old Soviet era housing block. The corridors were dirty, dark and stank. The whole ambient of the hotel is really off-putting and doesn't merit 4-star, at as it is advertised on Expedia. Much of the hotel is carpeted. Carpets in the corridors are really off-putting and are smelly. Carpet in the room was dirty, dark and smelly. During my entire stay of 2 days and 2 nights, I did not see a single cleaner working in the hotel lobby, reception, corridors or in rooms - NO cleaners at all. Hotel is totally in the middle of nowhere. Choose this hotel only if you are stuck and need to stay only one or two nights. I was surprised to find and IBIS hotel, which is next to Mercure, offering much better rate than Mercure hotel. The hotel description on Expedia promised a lot but delivered only a little.  When I was checking out, the receptionist, a young black man, was unfriendly and deliberately tried to put me down because I was trying to speak in German and my German was not good enough. I could have spoken English, which is something I normally do do but I speak reasonably good German and decided to practice my German.
Sonnenblumen, 2-night trip
Verified Expedia guest review

8/10 Very good

Fab little stay
Great little hotel - about 20 min drive from Airport. Hotel and facilities ok for a short stay. However I found the room very dark if you're planning on working. Friendly staff and good kitchen.
Veronika, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

This place is horrible. There were patches of sticky dry urine from the previous guest all over the bathroom floor. The shower head wouldn't stay in place unless I held it with one hand. The WiFi was almost non existent, kept dropping, and wasn't strong enough for a Skype call. The waitress at dinner looked like she was at a funeral. The decoration in the hallways is from 1974. Overpriced and dreadful.
N J, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CHRIS, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Misleading
Not an airport hotel. The shuttle from the airport takes 15 minutes - and if you want to take it back to the airport, it's chargeable. Forgot how much, but it was only £5 difference to the taxi fare and included a 30 minute wait if you don't book the time the day before. Internet barely worked. Restaurant is nice enough, but you're stuck with it - nothing else in walking distance. No shops in walking distance either, and snacks/drinks in the hotel are overpriced. Really spikes up the cost. Room itself was nice and clean, but I booked this to break up a long journey, specifically because I expect an airport hotel to be AT THE AIRPORT. Not 15 minutes drive away. Nearly every guest I spoke to was in the same boat.
diana, 1-night trip
Verified Hotels.com guest review

6/10 Good

It’s not really that close to the airport. However it has a shuttle service which I was not aware of. Was 50 euro taxi ride!!
2-night business trip
Verified Expedia guest review

8/10 Very good

Raj, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I like that I could check-in late night easily. Also the room was clean and comfortable.
1-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was nice at the property, only bad thing is the fact that you have to pay for snack in the room
Albert, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
It was comfortable and according to our expectations.
Mahboob, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Renton, 1-night romance trip
Verified Hotels.com guest review