In the heart of Vienna, Grand Hotel Wien offers a luxurious escape with a rooftop terrace and shopping on site. Treat yourself to a rejuvenating spa treatment or savor delicious meals at one of three restaurants. With in-room WiFi, multilingual staff, and helpful services like dry cleaning and tour assistance, this hotel near Hofburg Imperial Palace has left guests impressed.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Parking available
Free Wi-Fi
Connecting rooms available
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Rooftop terrace
Breakfast available
Fitness centre
Sauna
Steam room
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
For families (6)
Free cots/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
The current price is S$464
S$464
includes taxes & fees
17 May - 18 May
Why we love this property
Work meets leisure
The hotel boasts meeting rooms and a 24-hour business centre in the city's heart. Guests unwind at the spa, sauna, and bar after work.
Diverse dining options
Culinary explorers can enjoy global flavours at 3 restaurants. A cosy cafe serves daytime treats. The bar offers evening libations. Morning buffet awaits.
Spa serenity
A full-service spa offers daily facials and body treatments. In-room massages, sauna, and steam room provide perfect ways to unwind.
Quartier Belvedere (Arsenalstraße) Station - 22 min walk
Vienna (XWC-Vienna Central Station) - 28 min walk
Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
Schwarzenbergplatz Tram Stop - 3 min walk
Oper-Karlsplatz Tram Stop - 3 min walk
Airport shuttle (surcharge)
Train station pickup (surcharge)
Restaurants
McDonald's - 2 min walk
Café Schwarzenberg - 2 min walk
Starbucks - 2 min walk
1516 Brewing Company - 3 min walk
Café Imperial - 3 min walk
About this property
Eurostars Grand Hotel Wien
Eurostars Grand Hotel Wien features a rooftop terrace and puts you within a five-minute walk of Vienna State Opera. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Bösendorferstraße, Karlsplatz Tram Stop is 2 minutes and Schwarzenbergplatz Tram Stop is 3 minutes.
At a glance
DONE
Hotel size
205 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 36 per day; includes in/out privileges)
On-site valet parking (EUR 36 per day; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
What to do
Shopping
Working away
24-hour business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Piano
Fitness centre
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Bathroom emergency pull cord
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
LCD television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Heated floor (bathroom)
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Awards and affiliations
Eco-certified property
This property participates in the Austrian Ecolabel and EU Ecolabel – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 48 for adults and EUR 24 for children
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 92.0 per night
Parking
Self-parking costs EUR 36 per day with in/out privileges
Valet parking costs EUR 36 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna
Frequently asked questions
Does Eurostars Grand Hotel Wien offer free cancellation for a full refund?
Yes, Eurostars Grand Hotel Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eurostars Grand Hotel Wien?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Eurostars Grand Hotel Wien?
Yes. Self-parking costs EUR 36 per day. Valet parking costs EUR 36 per day.
Is an airport shuttle service offered by Eurostars Grand Hotel Wien?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Eurostars Grand Hotel Wien?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Eurostars Grand Hotel Wien?
No, this hotel doesn't have a casino, but Casino Wien (5-min walk) is nearby.
What is there to do at Eurostars Grand Hotel Wien and nearby?
Eurostars Grand Hotel Wien has a spa and a steam room.
Are there restaurants at or near Eurostars Grand Hotel Wien?
Yes, there are 3 on-site restaurants.
What's the area around Eurostars Grand Hotel Wien like?
Eurostars Grand Hotel Wien is in Innere Stadt, a short 2-minute walk from Bösendorferstraße, Karlsplatz Tram Stop and 3 minutes' walk from Vienna State Opera. Travellers say that the area is walkable and good for shopping.
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Reviews
Eurostars Grand Hotel Wien Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.8
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with many reviewers praising its quality, variety, and excellent service. (27 reviews)
The spa was clean, well-serviced, and a wonderful bonus with impeccable facilities. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Breakfast
Food
Opera houses
Lobby
Shopping
Restaurant
Bed
Reviews
Verified
10/10 Exceptional
23 Apr, 2026
Staff were very helpful. Would have liked an early check in. Otherwise everything was excellent. Clean and comfortable. Perfect location.
Caron
Caron, 7-night trip
Verified
10/10 Exceptional
2 Jan, 2026
Excellent location good service and nice restaurants and rooms
Alexander
Alexander, 7-night trip
Verified
10/10 Exceptional
7 Jan, 2026
Clean room and good service
Amir Ali
Amir Ali, 5-night trip
Verified
10/10 Exceptional
31 Oct, 2025
Beautiful interior, lovely room, outstanding breakfast, and charming and efficient staff.
Paul
Paul, 4-night trip
Verified
10/10 Exceptional
15 Jan, 2026
The front desk manager was very professional and handled issues sincerely. The breakfast staff (especially Lisa) provided excellent and attentive service.
JU YU
JU YU, 6-night trip
Verified
10/10 Exceptional
28 Sept, 2025
Great hotel, great location and service.
Would definitely stay again.
Anzor
Anzor, 2-night trip
Verified
10/10 Exceptional
27 Dec, 2025
the staff was unbelievably responsive and service excellent. thank you!
Elena
Elena, 5-night trip
Verified
10/10 Exceptional
29 Sept, 2025
An exceptional stay!
Perfect location near the old town! Walking distance to the best Vienna has to offer!
Brian
Brian, 3-night trip
Verified
10/10 Exceptional
9 Oct, 2025
Beautiful and historical hotel, very comfortable and good location. Cast are very friendly and helpful. We loved and recommend.
Anderson
Anderson, 3-night trip
Verified
10/10 Exceptional
21 Jul, 2025
The staff was super nice and the hotel is really nice
Gui Jun
Gui Jun, 2-night trip
Verified
10/10 Exceptional
22 Jul, 2025
Exceptional property with everything you can ask for in a great location.
Daniel
Daniel, 2-night trip
Verified
8/10 Very good
14 Sept, 2025
Located was great
Daniel
Daniel, 3-night trip
Verified
8/10 Very good
3 Sept, 2025
Good location and friendly helpful staff. Housekeeping was just okay
O
O, 2-night trip
Verified
10/10 Exceptional
22 Jun, 2025
Excellent quality and fantastic location.
Abdalla
Abdalla, 1-night trip
Verified
10/10 Exceptional
28 May, 2025
Really good hotel, restaurants are great, they have great breakfast, hotel staff was really kind, they allowed me to make my check-in earlier.
rodolfo
rodolfo, 3-night trip
Verified
10/10 Exceptional
2 Sept, 2025
Nice stay in Wein. Perfect location, clise to many landmarks. Srafd was attentive and ready to help. I will definitely stay again if I ever will be in Wein.
Anzor
Anzor, 1-night trip
Verified
10/10 Exceptional
3 May, 2025
Everything absolutely perfect. The food in the restaurants and the breakfast were superb. Can strongly recommend this hotel.
Ralph Arnold
Ralph Arnold, 2-night trip
Verified
2/10 Poor
14 Jan, 2026
Having traveled for 30 years and stayed in countless five-star hotels across Europe, this is the first time I've encountered a five-star hotel without hot water, forcing you to take a cold shower on a snowy day. When I called the front desk, there wasn't a single apology – utterly absurd! Five-star price for one-star quality! The housekeeping staff were so unbearably poor that they only came to "clean" after I complained; otherwise, they were just perfunctory!
JU YU
JU YU, 2-night trip
Verified
10/10 Exceptional
18 May, 2024
Very good hotel with an excellent location
Corina
Corina, 4-night trip
Verified
10/10 Exceptional
6 Oct, 2025
It was the staff that made the stay. Everyone one of them went out of their way to be helpful. Why Americans felt they had to push in and not wait I don't know!
Jonathan
Jonathan, 3-night trip
Verified
10/10 Exceptional
19 Dec, 2024
WE ENJOYED STAYING IN THIS PROPERTY, IT IS CLOSE TO EVERYTHING THAT A VISITOR WOULD WANT TO SEE.
ali
ali, 3-night trip
Verified
10/10 Exceptional
2 Aug, 2024
This is a great hotel in a perfect location, I would recommend it to anyone planning to visit Vienna!
William
William, 3-night trip
Verified
10/10 Exceptional
18 Nov, 2024
The is our go-to hotel in Vienna. We love the hotel, the staff and the location
Vincent
Vincent, 6-night trip
Verified
10/10 Exceptional
17 May, 2025
Wonderful day! Room was beautiful, super clean, lovely staff at the restaurant. Breakfast buffet + breakfast menu was surprisingly good. Thanks for a wonderful stay, will definitely recommend!
Kristina
Kristina, 3-night trip
Verified
10/10 Exceptional
22 Feb, 2025
Really well run hotel .. first class breakfast .. grand rooms with nice spacious bathrooms .. 2 mns to the opera house and 10 mns to best shopping area and restaurants