6/10 Good
room is poor. restaurant was closed. parking eur 22 per night. staff is very friendly.
QIANG
QIANG, 1-night trip
HI Hotel International Hamburg
Riverfront hotel within easy reach of Hamburg Cruise Center
Experience the best of Hamburg-Mitte at HI Hotel International Hamburg, where a 24-hour business center and multilingual staff cater to your needs. Relax with a drink at the bar or rent a bike to explore the city; previous guests rave about the helpful staff.
Good
Popular amenities
- Parking available
- Free WiFi
- 24/7 front desk
- Non-smoking
Main amenities (11)
- Daily housekeeping
- Breakfast available
- Self parking
- 24-hour front desk
- Computer station
- Front-desk safe
- Vending machine
- Multilingual staff
- Luggage storage
- Tour/ticket assistance
- Bike rental
Feel at home (6)
- Children stay free
- Television
- Daily housekeeping
- Coffee/tea maker
- Blackout drapes/curtains
- Elevator
Room options
Check availability for these dates
Showing 10 of 10 rooms
Twin Room
Very good
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
- City view
- Sleeps 2
- 2 Twin Beds
Executive Twin Room
Excellent
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
- City view
- Sleeps 2
- 2 Twin Beds
Executive Double Room
Very good
Highlights
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
- City view
- Sleeps 2
- 1 King Bed
Triple Room
Wonderful
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
- City view
- Sleeps 3
- 3 Twin Beds
Triple Room
Exceptional
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
- City view
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
Executive Triple Room
Exceptional
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
- City view
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
Studio Suite
Highlights
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
- River view
- Sleeps 2
- 1 Double Bed
Studio Suite
Highlights
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
- River view
- Sleeps 2
- 2 Large Twin Beds
Double Room
Very good
Highlights
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
- City view
- Sleeps 2
- 1 Double Bed
Basic Twin Room
Wonderful
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
- City view
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
Billwerder Neuer Deich 14, Hamburg, HH, 20539
About this property
HI Hotel International Hamburg
When you stay at HI Hotel International Hamburg, you'll be within a 10-minute drive of Miniatur Wunderland and Hamburg Cruise Center. Also, Elbe Philharmonic Hall and St. Pauli Piers are within a short drive. Fellow travelers say good things about the helpful staff.
At a glance
Property amenities
Room amenities
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HI Hotel International Hamburg Reviews
Good
8.2
Cleanliness
6.6
Location
8.2
Staff & service
7.4
Property conditions & facilities
Popular mentions
Service staffRoomBreakfastRestaurantLocationRiverPublic transportParking6/10 Good
I was very disappointed that the Wingfang bar had closed.
Jørgen Thusgaard
Jørgen Thusgaard, 1-night trip
10/10 Exceptional
The room was in excellent conditions.. Bath comfortable.. the things to improve is to have a gym
Ricardo
Ricardo, 2-night trip
8/10 Very good
Nice environment and good sized room. Good facilities.
Verified traveler
1-night trip
10/10 Exceptional
The hotel was very clean, the staff was very friendly. The bar was very nice, old style. We will prefer again for our next visit
Eda
Eda, 1-night trip
10/10 Exceptional
Great service, clean,,good location.
Yevgeniy
Yevgeniy, 1-night trip
10/10 Exceptional
Great IHG Hotel
Great hotel, friendly staff, underground paid parking on site, several excellent restaurants down the street...
Stephen C
Stephen C, 3-night trip
10/10 Exceptional
All
William
William, 2-night trip
10/10 Exceptional
Very good
Martina
Martina, 2-night trip
10/10 Exceptional
Location was perfect. Area was quiet with a habor view with access to restaurants, public transportation and walking trails.
Sharon
Sharon, 11-night trip
10/10 Exceptional
Prima Hotel, super an die S-Bahn angebunden
Max
Max, 2-night trip
10/10 Exceptional
Location
Daniel
Daniel, 1-night trip
4/10 Fair
There is a lot of people living in the hotel and very angry faces, I didn’t feel comfortable and I wouldn’t stay again.
Cevat
Cevat, 2-night trip
8/10 Very good
Good hotel with spacious room en large desk. The breakfast was good and lots to choose from. Only the surrounding streets were crowded and relative dark
Tim
Tim, 2-night trip
8/10 Very good
Geräumiges Zimmer, Minibar inclusive.
Antje
Antje, 1-night trip
10/10 Exceptional
Good
Aziz
Aziz, 3-night trip
10/10 Exceptional
Nice
A good experience. Staff and room was good.
Lucian
Lucian, 2-night trip
8/10 Very good
It is a bit old but clean
Fanni
Fanni, 2-night trip
6/10 Good
It is just ok. Nothing special.
Mafidul
Mafidul, 4-night trip
8/10 Very good
Ok
paolo
paolo, 1-night trip
2/10 Poor
Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old.
The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Mario
Mario, 2-night trip
6/10 Good
Okay
On the outskirts of the city centre but easy transport links. Hotel reception staff very professional and efficient.
The triple room we had had a lovely view overlooking the river but was rather dated.
Mattress edge was rather saggy.
Didn't have breakfast as at €20 each it's far too expensive.
Housekeeping could have been better, didn't replace coffee sachets or toiletries.
Verified traveler
3-night trip
10/10 Exceptional
The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!
gemma
gemma, 2-night trip
4/10 Fair
Very weak location and disappointing service.
I was very disappointed with this hotel. Location is very weak and surrounding does not look great. You have to take taxi or public transport as walking - despite not long distance - to center is not very pleasant.
Service was quite weak as there are in the reception generally young and not very experienced staff.
Breakfast is expensive (20 Euros) in comparison to other hotels in Germany. Unfortunately, there is no other option close to hotel.
The cost of the hotel is very high comparing to value, which offers. I do not understand why it has 4 stars... I will never stay again in that Holiday Inn.
Jacek
Jacek, 3-night trip
6/10 Good
too expensive for a broken mattress
The hotel doesn't even deserve 3 stars, let alone 4. We paid for a triple room with 3 single beds, and got 2 beds and an extra bed with 2 mattresses that can be joined, height 30 cm from the floor. When I tried to ask for a 3rd normal bed, they were not interested, instead they said that Hotels charged me for 3 single beds and that I should complain to them, because they don't have another room. The maximum unprofessionalism of the manager who says that I am breaking my back for 3 nights in a room that costs 431 euros for 3 days without breakfast. Overpriced for the overall service, location and facilities, which are not there as if you were in a one-star hotel.
Olga
Olga, 3-night trip
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