Shangri-La Le Touessrok, Mauritius

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Putting you within a 10-minute drive of Grand River South East Waterfalls, Shangri-La Le Touessrok, Mauritius offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Coco's Beach House, one of 5 restaurants, offers a beachfront location and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free kid's club and a health club. Fellow travellers say great things about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free beach shuttle
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available

Why we love this property

Beachside bliss getaway
Dreamy white sands await at this bay-front hotel with private beach. Guests can sail, surf, or unwind with beachside massages and beach yoga.
Work and play paradise
This hotel balances work and relaxation. Business centers boost productivity. Massages, spa treatments, and tennis courts offer beachside bliss.
Culinary paradise
Five restaurants and 3 bars create a feast of options at this hotel. Indulge in seafood with ocean views or celebrate with in-room champagne service.

Room options

Available filters for rooms
Showing 16 of 16 rooms

Frangipani Signature Ocean View Suite

  • Ocean view
  • 126 sq m
  • Sleeps 4
  • 1 King Bed

Coral Beachfront Room King

  • Ocean view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Coral Ocean View Room King

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Hibiscus Ocean View Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Hibiscus Beachfront Junior Suite King

  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Frangipani Ocean View Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Frangipani Beach Front Junior Suite King

  • Ocean view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Hibiscus Ocean View Junior Suite Twin

  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

Hibiscus Beachfront Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

Frangipani Ocean View Junior Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 70 sq m
  • Sleeps 4
  • 2 Single Beds

Frangipani Beach Front Junior Suite Twin

  • Ocean view
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

Hibiscus Family Ocean View Room

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Hibiscus Signature Beachfront Suite

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Room

  • Sleeps 4
  • 1 Double Bed

Room

  • Sleeps 4

Coral Deluxe Room Beach Access King

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Trou D'Eau Douce, Trou d'Eau Douce

What's nearby

  • Le Touessrok Beach - 8 min walk - 0.7 km
  • Belle Mare Beach - 10 min drive - 8.5 km
  • Anahita Golf Club Mauritius - 13 min drive - 8.5 km
  • Super U Flacq Shopping Center - 14 min drive - 12.5 km
  • Belle Mare Plage Golf Club - The Links - 18 min drive - 15.8 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 36 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Mamie Sophie Table d’Hôte - ‬7 min drive
  • ‪Beau Champ - ‬16 min drive
  • La Flibuste
  • ‪the tea house - ‬10 min drive
  • ‪Coco’s Beach House - ‬12 min walk

About this property

Shangri-La Le Touessrok, Mauritius

  • Putting you within a 10-minute drive of Grand River South East Waterfalls, Shangri-La Le Touessrok, Mauritius offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Coco's Beach House, one of 5 restaurants, offers a beachfront location and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free kid's club and a health club. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 185 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • Information provided by the property may be translated using automated translation tools
    • Full Board and Half Board meals are not included in the Full Board and Half Board rates for children aged 6-11 (who receive 50% off their meals at any restaurant). Kids under 6 years old booked in Full Board and Half Board rate plans dine at no charge at the Kids Club and Le Bazar restaurant when accompanied by their parent staying on the Full Board and Half Board plans
    • This property enforces a smart-casual dress code at all restaurants. Gentlemen are required to wear long trousers, collared or polo shirts, and closed shoes, while ladies must follow smart casual attire. Tailored shorts with shirts or polo shirts and closed shoes are only permitted in the evening at TSK, Coco’s Beach House, Sega Bar, and Coco’s Beach Bar. Swimming costumes, flip-flops, and bare feet are not permitted.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle*

Off-site

    • Free beach shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Cabinet locks
  • Paddleboard on-site
  • Bodyboard on-site

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis lessons
  • Padel court
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Pro golf lessons
  • Golfing
  • Mini golf
  • Mountain biking
  • Helicopter/aeroplane tours
  • Kayaking
  • Canoeing
  • Parasailing
  • Sailing
  • Boat tours
  • Pedal boating
  • Snorkelling
  • Surfing/body boarding
  • Surfing lessons
  • Waterskiing
  • Windsurfing
  • Evening entertainment
  • Bodyboard on-site
  • Paddleboard on-site
  • Shopping
  • Pool table
  • Ping pong
  • Bike tour information
  • Fishing
  • Cooking classes
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (1324 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on-site
  • Paddleboard on-site
  • Romance packages

Facilities

  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • Adjacent to a golf course
  • Golf driving range on-site
  • 2 outdoor pools
  • Art gallery on-site
  • Arcade/games room
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Outdoor padel court
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Uses some LED lighting
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Restaurant dining guide

Special features

Spa

Chi The Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Coco's Beach House – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Kushi – Overlooking the ocean, this fine-dining restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Safran – This poolside fine-dining restaurant specialises in Indian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
TSK – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
Ilot Mangénie – This beachfront seafood restaurant specialises in seafood and only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Christmas Eve (24 December) gala dinner per adult: EUR 300
  • Christmas Eve (24 December) gala dinner per child: EUR 150 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: EUR 500
  • New Year's Eve (31 December) gala dinner per child: EUR 250 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:00 PM
  • Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property enforces a strict dress code in the restaurants and bars. For breakfast and lunch, resort casual attire is permitted, including flip-flops. Swimwear is not allowed. For dinner, an elegant dress code applies. For gentlemen, trousers and shirts are recommended. Tailored Bermuda shorts may also be worn when complemented by closed shoes or refined sandals and a collared shirt or polo shirt. T-shirts, sleeveless tops, swimwear, beachwear, and flip-flops are not permitted. For ladies, dresses, skirts, tailored trousers, elegant tops, jumpsuits, and dress sandals are recommended. Swimwear, beachwear, and flip-flops are not permitted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Touessrok

Touessrok Hotel

Touessrok Hotel Trou d'Eau Douce

Touessrok Trou d'Eau Douce

Shangri-La's Touessrok Resort Trou d'Eau Douce

Shangri-La's Touessrok Trou d'Eau Douce

Shangri-La's Touessrok

Shangri-La's Touessrok Resort

Shangri La's Le Touessrok Resort Spa

Shangri-La Le Touessrok, Mauritius Hotel

Shangri-La Le Touessrok, Mauritius Trou d'Eau Douce

Shangri-La Le Touessrok, Mauritius Hotel Trou d'Eau Douce

Frequently asked questions

Does Shangri-La Le Touessrok, Mauritius offer free cancellation for a full refund?

Yes, Shangri-La Le Touessrok, Mauritius does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Le Touessrok, Mauritius?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 7:00 PM.

Are pets allowed at Shangri-La Le Touessrok, Mauritius?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Le Touessrok, Mauritius?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Shangri-La Le Touessrok, Mauritius?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Shangri-La Le Touessrok, Mauritius?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Shangri-La Le Touessrok, Mauritius and nearby?

Have fun with on-site activities such as kayaking, mountain biking and parasailing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, helicopter/aeroplane tours and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Le Touessrok, Mauritius also has 2 poolside bars, 3 bars and a private beach, as well as a 24-hour fitness centre, a sauna and an arcade.

Are there restaurants at or near Shangri-La Le Touessrok, Mauritius?

Yes, there are 5 on-site restaurants, featuring beachfront dining, seafood and ocean views.

Does Shangri-La Le Touessrok, Mauritius have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Shangri-La Le Touessrok, Mauritius have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Shangri-La Le Touessrok, Mauritius Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The private beach on the nearby island was the most beautiful and well-maintained on the tour, with fine white sand and excellent service. (6 reviews)
  • The restaurants offered fantastic food and varied dining options with attentive and obliging staff. (7 reviews)
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Popular mentions

Service staff
Food
Room
Beach
Restaurant
Islands
Breakfast
Location

Reviews

Verified review

10/10 Exceptional

Amazing hotel, beautiful restaurants, courteous staff and would definitely like to visit again.
Verified review

10/10 Exceptional

Peaceful Luxurious Excellent service
Verified review

10/10 Exceptional

Amazing stay from start to finish, brilliant service but not pretentious at all. Wanted for absolutely nothing, pure paradise!
Verified review

10/10 Exceptional

The perfect hotel experience

Probably the best hotel experience I’ve had! The hotel is beautiful. The beaches are incredible and the staff are the most obliging and attentive I have ever encountered. The restaurants and bars are varied and well run. There is just no limit to the good things that can be said about Shangr-la Maury!
Verified review

10/10 Exceptional

Luxury, luxury & luxury

I’ve stayed at many great hotels around the world, but I have to say this is in my top 3. It’s newly renovated, in a fantastic location, and offers superb service. If you appreciate luxury, attention to detail, and a hotel that provides the perfect setting for memorable experiences, this place is perfect. Highly recommended.
Verified review

10/10 Exceptional

We loved every second of our stay here. We were upgraded to a beachfront frangipani room which was great. 4 different restaurants - all with fantastic food (Saffran was probably our fave). We had no issue getting reservations. The all included watersports (inc motorised) were amazing. The staff were all fabulous- they couldn’t do enough to help you. We’re already planning our return trip.
Verified review

4/10 Fair

Nice location but was still work in progress post renovations Amazing new restaurants We had not hot water for 4 days
Verified review

8/10 Very good

We were assigned a suite at the top a flight of stairs (of forty four steps) despite being almost eighty years old. There are no lifts! Otherwise excellent in all respects, especially the staff who were uniformly outstanding.
Verified review

10/10 Exceptional

Beautiful room Spacious Balcony on beach and sea Excellent Accueil by Dana
Verified review

10/10 Exceptional

Beautiful property, very helpful people
Verified review

10/10 Exceptional

Perfect stay!!
Verified review

10/10 Exceptional

The hole property was amazing and the staff were really nice to us. Best resort we have ever stayed.
Verified review

10/10 Exceptional

Absolutely loved it, We had the most amazing vacation. Food, service, facilities, everything was exceptional !!!
Verified review

10/10 Exceptional

Amazing stay

What a wonderful stay! The hotel is gorgeous, staff permanently available and the service excellent. Looking forward to coming back
Verified review

10/10 Exceptional

Great place for a family holiday. Reception, service, food, facilities and overall atmosphere is impeccable. Kitchen is extremely well managed and food, hospitality and service were amazing. Surely a repeatable vacation and location.
Verified review

10/10 Exceptional

Best Hotel in Mauritius

I going to Mauritius for business two times a year since seven years, have tried almost all five star hotels, Shangri-La is the best in terms of location, service and food !
Verified review

10/10 Exceptional

Beautiful resort and the staff was incredibly good. They were all very professional and courteous. The food was also great.
Verified review

10/10 Exceptional

Quite and very relaxing.
Verified review

10/10 Exceptional

Just Perfect!

Excellent from beginning to end. The hotel staff are very helpful, the hotels has two islands which are very easily accessible with boats leaving the jetty every 20 mins. the sea is very clean around the hotel and the food is delicious. the experience was superb!
Verified review

10/10 Exceptional

THE BEST HOTEL EVER

I have travelled to over 40 countries, many several times. This must be THE best hotel I have ever stayed in. The money is 100% worth it, my only regret was not staying here longer. Loved every single second. Thank you for a memorable trip. Anyone considering this, book it!
Verified review

10/10 Exceptional

Me and my partner had a wonderful time, the staff were very attentive and respectful. Words would not be enough for the views and the level of service given, you would need to go there and experience it your self. Big thanks to Prince, Rakesh, Deepak of resort. 5 star in every category!!!
Verified review

10/10 Exceptional

Amazing place made better by the fabulous staff

Stayed with friends to celebrate 2 wedding anniversaries and 2 big birthdays. Relaxed, played golf and ate really well. Hotel is amazing. Feels so relaxed yet everything is run so efficiently. The staff are the best thing about the hotel. They are all wonderful, friendly and helpful. Feels like they really want you to enjoy your stay. We have visited this hotel several times and keep returning because the staff are so good. Golf course is beautiful and really well run so there is no waiting. A day on the private island with a long lunch is magical. Really good selection of restaurants. All are excellent but do book before you travel if you want to dine in the signature restaurants.
Verified review

8/10 Very good

ok but needs renovation and more premium experienc

Our room smelled of dampness when we arrived and the air conditioning would blow cold air even when it was turned off making our room unpleasant. The hotel provided us a cleaner room. The hotel has a stunning private island which made our week trip worthwhile yet the service and food was not up to the standard of a top hotel. Especially that we stayed at the One and Only Mauritius hotel the previous week, we could really feel a lower quality of service and food. The hotel needs a renovation and a more luxurious feel
Verified review

4/10 Fair

Don't go there

The resort itself is max 3-4*. Old concept. Constant selling attitude of staff (room upgrade, better this or that etc.). Service attitude of staff not existing in many areas. Restaurants are ok but totally overpriced. Two episodes of our stay: During arrival, we had to wait 75 minutes in our room for our luggage (we were the only arrival at this time). There are different areas to enjoy the beach (all areas are free). We were asked by the staff to leave the beach lounger because a more important guest wanted to lie there.
Verified review

10/10 Exceptional

Unglaublich toller Service am Strand - es gab eine Serviceklingel an den Liegeschirmen