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1 room, 2 adults

Country Inn & Suites by Radisson, Rochester-University Area, NY - Rochester

3-star3 stars
797 E. Henrietta Rd, Rochester, NY, 14623, United States of America

3-star hotel with indoor pool, near Strong Memorial Hospital
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.6
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
570See all 570 Hotels.com reviews
From 651 reviews

TripAdvisor Traveller Rating

Country Inn & Suites by Radisson, Rochester-University Area, NY - Rochester

More Info: 6823 2342

from S$97
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom)

What’s around Country Inn & Suites by Radisson, Rochester-University Area, NY - Rochester

Landmarks

  • University of Rochester - 43 min walk
  • Strong Memorial Hospital - 32 min walk
  • Bill Gray's Regional Iceplex - 19 min walk
  • Genesee Valley Park - 37 min walk
  • Frederick Douglass Statue - 40 min walk
  • Highland Park - 44 min walk
  • Marketplace Mall - 2.4 mi / 3.9 km
  • Fair and Expo Center - 2.9 mi / 4.6 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 6 min drive
  • Rochester Station - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 89 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Extended parking *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Hindi
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Country Inn & Suites by Radisson, Rochester-University Area, NY - Rochester’s small print

Also known as

  • Country Carlson Rochester-Brighton
  • Country Inn Suites by Radisson Rochester University Area NY
  • Country Inn Suites Rochester Airport University Area
  • Country Inn Suites By Carlson Rochester Brighton
  • Country Inn Carlson Rochester-Brighton
  • Country Inn And Suites Rochester Brighton
  • Country Inn Radisson Rochester-University Area NY
  • Country Inn Radisson
  • Country Radisson Rochester-University Area NY
  • Country Radisson

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per stay

Optional extras

Extended parking is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 570 reviews

Exceptional 10.0
Hotels.com price guarantee
Nice stay, business center broken...needed it badly. And, hotels.com website is IMPOSSIBLE to navigate for price guarantee, am not happy about that. Hotel was fine
deborah, usTrip with friends
Fair 4.0
Floor (carpet and bathroom tiles) were wet. it was humid but running the AC all night did nothing to dry out the soggy, sticky feeling.
usFamily trip
Very good 8.0
good stay for the money paid
Staff apparently don't pay much attention to notes left during the booking. They receive the notes though. Therefore they could not accommodate my request. They offered something else instead, I didn't have a choice but it was reasonable. The outside of the hotel looks much better than inside. Inside hallways it's pretty dirty and smelly. But rooms seem to be cleaner although rooms has some spots and stains on the ceiling, couches and in different parts of the room. Elevator is very fast but not too clean. During my stay most of the guests were kind of ghettoish...something to keep in mind. Building itself is well built and floors are concrete which is good for noise. My biggest complain in the room is that the sink is not inside the bathroom but outside. I don't know whoever came up with this design must have been idiot. This is very uncomfortable if you're not alone and need some privacy or just trying not to wake others up.... Beds are old and may make springy noise. But the worst experience is breakfast...my advice, just skip it and get smth to eat elsewhere. Food is low grade hotel junk food, poor service, servers argue with guests, refrigerators beep, waffle makers don't work, coffee cups are missing, no coffee at all....Anyway the whole experience is frustrating. Besides that it was a good stay for the money paid in two star hotel....
Andrew, usFamily trip
Exceptional 10.0
Great getaway
VERY comfortable bedding. The staff was very pleasant and helpful. The breakfast was pretty good. The only problem I saw was flying ants on the elevator.
Veldra, usFamily trip
Good 6.0
Front desk not tech savvy/housekeeping subpar.
The location was excellent. And the proximity to Fridays Restaurant, very good. The problem was 2-fold. First, the front desk staff had no knowledge how to access the log-in page to access the hotel's internet. I asked guests, and they had no clue what to do either. I finally reached out to one of my techie friends from DC who provided proper instruction. I found it surprising that no one on staff, including the manager knew how to do this simple task. The next issue was with housekeeping. My room was not cleaned after the first day. Made my own bed, and took towels and trash down to the desk and had clean towels and trash bags delivered to my room. The days that followed led to room being cleaned late in the day...after 3 pm. Towels were replaced and trash was emptied. It seemed the bathroom was cleaned. But used napkins, cups and silverware was left daily. And, the room was never vacuumed.
Cynthia, usFamily trip

Country Inn & Suites by Radisson, Rochester-University Area, NY - Rochester

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