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Kobe Bay Sheraton Hotel & Towers

4.0 star property
Kobe hotel with 4 restaurants and 3 bars/lounges

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Photo gallery for Kobe Bay Sheraton Hotel & Towers

Deep-soaking bathtub
View from room
3 bars/lounges
4 restaurants, breakfast, lunch, dinner served; French cuisine
Property amenity
In Higashinada, Kobe Bay Sheraton Hotel & Towers offers an oasis of relaxation with a sauna, onsen and spa treatments. Indulge in delicious breakfast at one of the 4 on-site restaurants or unwind in the garden. Guests can also enjoy a coffee shop/cafe, free WiFi and tennis courts.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Indoor pool
  • Hot springs
  • Nightclub
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is S$206
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Single Bed, Tower

Minibar, in-room safe, desk, blackout curtains

Club Suite, 1 Single Bed, Tower

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premier Twin Room, 1 Single Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premier Twin Room, 1 Single Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed, Corner

Minibar, in-room safe, desk, blackout curtains

Room, 1 Single Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 Single Bed, Mountain View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Room

Minibar, in-room safe, desk, blackout curtains

Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Twin Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Twin Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032

What's nearby

  • Kobe University - 9 min drive
  • Meriken Park - 11 min drive
  • Port of Kobe - 12 min drive
  • Kobe Harborland - 14 min drive
  • Kobe Animal Kingdom - 15 min drive

Getting around

  • Kobe (UKB) - 29 min drive
  • Osaka (ITM-Itami) - 39 min drive
  • Osaka (KIX-Kansai Intl.) - 55 min drive
  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Kobe Hanshin Mikage Station - 5 min drive
  • Kobe Ogi Station - 5 min drive
  • Island Kitaguchi Station - 8 min walk
  • Island Center Station - 8 min walk
  • Marine Park Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪鉄板焼 - ‬3 min walk
  • ‪サイゼリヤ - ‬8 min walk
  • ‪マクドナルド - ‬8 min walk
  • ‪TULLY'S COFFEE 神戸ファッションマート店 - ‬10 min walk
  • ‪アーバングルメポート - ‬7 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Hotel & Towers features a nightclub and puts you within a 15-minute drive of Meriken Park and Hanshin Koshien Stadium. You can indulge in Thai massages, facials or aromatherapy, and Kobe Grill, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The property is only a short walk to public transportation: Island Kitaguchi Station is 8 minutes and Island Center Station is 8 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 270 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Tennis lessons
  • Hot springs

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Dining

Kobe Grill – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Teppanyaki Kobe Grill – This steakhouse specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Suikyoen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Matsukaze – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Garden Cafe (Buffet) – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle service is offered for an extra charge of JPY 1800 per person (one way)

Renovations and closures

The property will be renovating from 3 February 2025 to 3 March 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle service for children costs JPY 900

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers offer free cancellation for a full refund?

Yes, Kobe Bay Sheraton Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Bay Sheraton Hotel & Towers?

Yes, there's an indoor pool.

Are pets allowed at Kobe Bay Sheraton Hotel & Towers?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Kobe Bay Sheraton Hotel & Towers?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Kobe Bay Sheraton Hotel & Towers?

Yes, an airport shuttle is available. The charge is JPY 1800 per person one way.

What are the check-in and check-out times at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Kobe Bay Sheraton Hotel & Towers and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 3 bars and a nightclub. Kobe Bay Sheraton Hotel & Towers also has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near Kobe Bay Sheraton Hotel & Towers?

Yes, there are 4 on-site restaurants, featuring French cuisine.

What's the area around Kobe Bay Sheraton Hotel & Towers like?

Kobe Bay Sheraton Hotel & Towers is a short 8-minute walk from Island Kitaguchi Station and 4 minutes' walk from Kobe Fashion Museum.

Kobe Bay Sheraton Hotel & Towers Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Nice hot spring bath
Takahiro, 1-night trip

10/10 Exceptional

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Eugene, 6-night trip

10/10 Exceptional

The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Schoni, 1-night trip

6/10 Good

m.. m vxvfhjfjfhhxjxjdjfj
alberto, 2-night trip

4/10 Fair

No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Steven, 1-night trip

10/10 Exceptional

Hayato, 1-night trip

8/10 Very good

Hiroko, 1-night trip

10/10 Exceptional

Takaya, 1-night trip

2/10 Poor

Toru, 1-night trip

10/10 Exceptional

Pedro, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

朝食ビュッフェがヤバい。世界一かも
Kunihiko, 1-night trip

10/10 Exceptional

Sena, 1-night trip

10/10 Exceptional

naomitsu, 3-night trip

10/10 Exceptional

Min Gu, 4-night trip

10/10 Exceptional

チェックイン、チェックアウトがもう少しスムーズになりませんかね？！
Takada, 2-night trip

10/10 Exceptional

Pam, 2-night trip

4/10 Fair

T, 1-night trip

10/10 Exceptional

Naoko, 1-night trip

10/10 Exceptional

GOUSEI, 1-night trip

8/10 Very good

daisaku, 1-night trip

10/10 Exceptional

夜景素晴らしい。
Hideji, 1-night trip

10/10 Exceptional

Yukihiro, 1-night trip

2/10 Poor

HARIM, 1-night trip

6/10 Good

비싸게 클럽을 이용할 수 있는 방을 구매했는데, 클럽서비스 은 최하위, 특히 음식은 거의 없음, 간단한 과자, 쿠키 1-2개, 공간이 부족해서 보통 1시간에서 2시간 대기해야 함
Yooshik, 3-night trip