6/10 Good
17 December 2024
Not for me
When we arrived the front desk for the morning was wonderful and got us checked in early but when we got to our room the electricity on one wall didn’t work. The telephone was pulled out the wall but the second front desk clerk offers to love us or maintenance to come up and fix it but maintenance had left so he ask did we want to check out and be refunded or change rooms but we really didn’t want to change rooms due to the extra cleaning we had done for preventative measures. We did get moved at our pace to a suite but it was handicap and inconvenient. We did have to re-clean another room and the door was horrible. But I was glad for the clerks service they did go above the average to help so I appreciate them but I will not be staying at that hotel again.
Alitha
Alitha, 1-night business trip
Verified Hotels.com guest review