Guests
All properties in George Town, Penang, Malaysia

Cititel Penang

4-star hotel with indoor pool, near KOMTAR

  • Free WiFi and free parking
From
S$62

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  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Pool
  • Indoor Pool
Indoor Pool. Image 1 of 41.
1 / 41Indoor Pool
66 Jalan Penang, George Town, 10000, Malaysia
8.2.Very good.
  • Staff very friendly and services was good and fast response , is above my expectation ,…

    Jan 29, 2020

  • Overall cleanliness ok. Just that the hotel have smoking rooms, so have the smell of…

    Jan 3, 2020

See all 234 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 451 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Iron/ironing board

    What’s around

    • In Downtown George Town
    • KOMTAR - 12 min walk
    • Padang Kota Lama - 16 min walk
    • Gurney Drive - 23 min walk
    • Cheong Fatt Tze Mansion - 3 min walk
    • Camera Museum - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Deluxe Room, 2 Twin Beds
    • Superior Room, 1 King Bed
    • Superior Room
    • Standard Room, 1 King Bed
    • Standard Room

    What’s around

    Landmarks

    • In Downtown George Town
    • KOMTAR - 12 min walk
    • Padang Kota Lama - 16 min walk
    • Gurney Drive - 23 min walk
    • Cheong Fatt Tze Mansion - 3 min walk
    • Camera Museum - 4 min walk
    • Georgetown UNESCO Historic Site - 4 min walk
    • Pasar Chowrasta - 6 min walk
    • Cathedral of the Assumption - 8 min walk
    • Penang State Museum - 9 min walk
    • Queen Street - 10 min walk

    Getting around

    • Penang Intl. Airport (PEN) - 17 min drive
    • Penang Sentral - 22 min drive
    map
    See on map
    66 Jalan Penang, George Town, 10000, Malaysia

    At a glance

    Hotel size

    • This hotel has 451 rooms
    • This hotel is arranged over 15 floors

    Arriving/leaving

    • Check-in time 2 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free secured, covered onsite self parking
    • Secured covered onsite valet parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities

    Services

    • 24-hour front desk

    Facilities

    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • English
    • Japanese
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries

    Be entertained

    • LCD TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: MYR 100 per night

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of MYR 56 per person (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for MYR 85 per night

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered valet parking is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 6:00 AM to 11:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Cititel Penang Hotel George Town
    • Cititel Penang Hotel Georgetown
    • Cititel Penang Hotel George Town
    • Cititel Penang Hotel
    • Cititel Penang George Town
    • Cititel Penang Georgetown
    • Cititel Penang Hotel Georgetown
    • Cititel Penang George Town
    • Cititel Penang Hotel
    • Cititel Penang Georgetown
    • Cititel Penang George Town

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Cititel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - anytime. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Olive (3-min walk), Hon Kei (3-min walk), and Toh Soon Cafe (4-min walk).
    • Cititel Penang has an indoor pool and a fitness center.
    8.2.Very good.
    • 10.0.Exceptional

      Thank you for staying this Hotel ! All staff were very kind , so felt comfortable for me !!

      Al, 4 night trip, Dec 29, 2019

      Verified Expedia guest review

    • 8.0.Very good

      the staff were polite , friendly n helpful. the location of the hotel definitely very convenient. as mentioned would be good if there was a powerpoint at the bedside table . wifi was not too good n inconsistent especially late at night ...

      3 night romance trip, Dec 16, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good 3 Nights Stay

      No regrets staying in this hotel for 3 nights. The room is considered spacious for me and my teenage girl. The toilet is clean and brightly lit. Everything I need is provided for. (eg. bath robe, floor slippers, iron, hair dryer etc) There is a printing area that allows the guests to print important document free of charge. This is a value-added service that enhance the overall experience in the hotel. Thanks to the management for their thoughtfulness.

      Loh, 3 night family trip, Dec 3, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      We had rather noisy neighbors, talking louding in the corridor even late at night, which we can hear clearly inside the room. There was also banging and noises at all times of the day, causing me to wake up during my afternoon nap. The bathroom needs updating, as bathtubs may not be what everyone wants, I prefer using the shower instead of a bathtub. The hotel came highly recommended by my relatives that stayed there before last year, but perhaps the room did not fit the image they painted for me. It was clean and neat, the beds were a little too soft for my liking, but its hard to meet all my requirements, and I was only there for 2 nights, on the last night, one of the light bulbs near the entrance stopped working

      Yian, 2 night family trip, Nov 29, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      Angry and inflexible xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

      ___, 1 night business trip, Nov 25, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Like: good location and spacious room. Dislike: Aircon not cold enough.Need to upgrade.

      1 night business trip, Nov 20, 2019

      Verified Expedia guest review

    • 6.0.Good

      The property was in excellent location, walkable distance to all the famous food places around in Georgetown. The property was slightly rundown and the amenities were super basic. There are not enough charging points in the bedroom, and appliances have to be plugged off for us to charge our mobile phones. A full length mirror will be really nice.

      3 night romance trip, Nov 1, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good location n good sea view. Hope can provide a better grade of hair dryer. Currently hotel used mini one not powerful.

      3 night family trip, Oct 19, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Value for money

      Clean. Comfortable. Convenient location.

      Howard, 2 night trip with friends, Oct 16, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I liked the location and sauna. The staff are friendly.

      5 night trip, Oct 2, 2019

      Verified Expedia guest review

    See all 234 reviews