InterContinental Kansas City at The Plaza by IHG

Property class: 4
Hotel with outdoor pool, near Fountain of Neptune

Choose dates to view prices

InterContinental Kansas City at The Plaza by IHG offers a great location, putting you within a 15-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain. Guests can take a dip in the outdoor pool or grab a bite to eat at American Slang, which serves breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Plaza Tram Stop is 11 minutes and UMKC Tram Stop is 14 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is S$230
includes taxes & fees
11 Oct - 12 Oct

Room options

Available filters for rooms
Showing 21 of 21 rooms

Junior King Suite with Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Suite with Balcony and Plaza View

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Classic King Room with Balcony

8.4 out of 10
Very good
(70 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(54 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium King Room with Sofa Bed and Balcony - Plaza View

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room

7.8 out of 10
Good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony (Plaza View)

7.2 out of 10
Good
(16 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(39 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
401 Ward Pkwy, Kansas City, MO, 64112

What's nearby

  • JC Nichols Memorial Fountain - 8 min walk - 0.7 km
  • University of Missouri-Kansas City - 10 min walk - 0.9 km
  • Kansas City Art Institute - 13 min walk - 1.1 km
  • Kemper Museum of Contemporary Art - 14 min walk - 1.2 km
  • Nelson-Atkins Museum of Art - 17 min walk - 1.5 km

Getting around

  • Kansas City International Airport (MCI) - 37 min drive
  • Kansas City Union Station - 18 min drive
  • Lee's Summit Station - 24 min drive
  • Independence Station - 26 min drive
  • Plaza Tram Stop - 11 min walk
  • UMKC Tram Stop - 14 min walk
  • Art Museums Tram Stop - 14 min walk

Restaurants

  • ‪The Fountain Room - ‬15 min walk
  • ‪Winstead's - ‬11 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Ruby Jean's Juicery - ‬16 min walk
  • ‪Jack Stack Barbecue - ‬7 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

  • InterContinental Kansas City at The Plaza by IHG offers a great location, putting you within a 15-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain. Guests can take a dip in the outdoor pool or grab a bite to eat at American Slang, which serves breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Plaza Tram Stop is 11 minutes and UMKC Tram Stop is 14 minutes.

At a glance

Hotel size

    • 371 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • On-site self-parking (USD 26 per night)
    • Covered on-site valet parking (USD 32 per night)
    • On-site parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 18 meeting rooms
  • Computer station
  • Conference space (29000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace at reception
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 55-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

American Slang – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Oak Room – Overlooking the garden, this lobby lounge serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 11.85 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per night

Parking

  • Self-parking costs USD 26 per night
  • Covered valet parking costs USD 32 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fairmont Hotel Kansas City

InterContinental Hotel Plaza

InterContinental Plaza

Plaza InterContinental

InterContinental Kansas City Plaza Hotel

InterContinental Kansas City Plaza

Intercontinental Kansas City At The Plaza Hotel Kansas City

Kansas City Intercontinental

Frequently asked questions

Is there a pool at InterContinental Kansas City at The Plaza by IHG?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at InterContinental Kansas City at The Plaza by IHG?

Yes, pets are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 75 per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at InterContinental Kansas City at The Plaza by IHG?

Yes. Self-parking costs USD 26 per night. Valet parking costs USD 32 per night.

What are the check-in and check-out times at InterContinental Kansas City at The Plaza by IHG?

Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at InterContinental Kansas City at The Plaza by IHG?

No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (12-min drive) and Argosy Casino (18-min drive) are both nearby.

What is there to do at InterContinental Kansas City at The Plaza by IHG and nearby?

InterContinental Kansas City at The Plaza by IHG has an outdoor pool and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near InterContinental Kansas City at The Plaza by IHG?

Yes, American Slang offers garden views.

Does InterContinental Kansas City at The Plaza by IHG have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around InterContinental Kansas City at The Plaza by IHG like?

InterContinental Kansas City at The Plaza by IHG is a short 10-minute walk from University of Missouri-Kansas City and 20 minutes' walk from Nelson-Atkins Museum of Art. Travellers say that the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

InterContinental Kansas City at The Plaza by IHG Reviews

8.4

Very good

8.4

Cleanliness

8.4

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, amazing, delicious, and had a wide variety of options. (25 reviews)
  • The restaurant offered great food, a wonderful breakfast buffet, and good service. (41 reviews)
  • The pool area is clean, fantastic, and relaxing with plenty of room to lounge. (31 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Service staff
Location
Plaza
View
Bed
Bathroom
Restaurant
Balcony
Parking

Reviews

Verified review

10/10 Exceptional

Great pool and staff is very helpful - plus free bottled water
Verified review

10/10 Exceptional

Great location beautiful hotel very classy great staff will stay their again
Verified review

10/10 Exceptional

Great hotel and very nice welcoming staff
Verified review

10/10 Exceptional

Amazing in every way. Super compliments to the staff who did so much to make our stay so enjoyable. 🌟🌟🌟🌟🌟
Verified review

10/10 Exceptional

Staff friendly and helpful
Verified review

10/10 Exceptional

The staff were stand-outs. They were always friendly and greeted me when I came in or left. They were exceptional.
Verified review

6/10 Good

Close to my event on the plaza, able to walk to get good food. Only thing was no TV controls, ran down to desk as no one answered the phone and they did get one there by time I got back. And shower was out of bath wash.
Verified review

8/10 Very good

Room was spacious. Kids loved the pool. The staff was very friendly and helpful.
Verified review

10/10 Exceptional

Great hotel, quiet and clean. Great pool.
Verified review

8/10 Very good

It was cool and clean
Verified review

10/10 Exceptional

great location and services
Verified review

6/10 Good

Staff was nice. The daily fee for parking seemed to serve more of an insult than a value added product. The elevators were unreliable, I had to leave the main ones on the 4th floor and head to the garage elevators to get down. I made the mistake of trying to be more patient next time but waited 5-7 minutes for it to arrive. No full mirror in the rooms. The view towards the plaza was quite pleasant.
Verified review

10/10 Exceptional

Staff was awesome. Beautiful young lady who checked us in, very welcoming. Also contacted me about my wife loosing her credit card.
Verified review

10/10 Exceptional

Super friendly staff and beautiful hotel. Lobby space, restaurant/bar/coffee shop was lovely. Convenient location for the Plaza.
Verified review

6/10 Good

The staff was friendly & excellent. The room was disappointing. Lots of long, black hair in the bathroom which isn’t mine or my husband’s. Sadly, our room wasn’t cleaned the first day we were there but finally was on the second. Pool area was gross. Trash everywhere, drink's left all over, as well as used towels. Also, area around the bar/front lobby area needed cleaning, too. Lots of trash everywhere. My husband & I wanted to enjoy a weekend in a nice hotel & it was just “meh,” sadly.
Verified review

10/10 Exceptional

Excellent family stay. Helpful and friendly staff. Loved the view
Verified review

10/10 Exceptional

Hotel was just as advertised! Great view/ will definitely book again!
Verified review

8/10 Very good

Our bathroom looked like it hadn't been properly cleaned, especially the toilet & shower areas. We also had problems with the bathroom door sticking & the shower head on the wall was loose & not properly secured. However, the pros were it was a quiet hotel, parking was convenient, and we enjoyed the hotel bar. We also liked the location as it was centrally located for us for the most part.
Verified review

10/10 Exceptional

Rooms were very spacious and clean. The beds was very comfortable. Everyone was very friendly. Hotel is in a fantastic location
Verified review

8/10 Very good

The hotel is in a great location, great pool, it is just run down… stains in the bathroom countertop, stains in the showers, the bathroom door was all torn up on the bottom and peeling, they had extension cords running from the middle of the wall to the side table lamp… pictures were clearly missing from the wall… it needs updating and remodeling badly!!!!
Verified review

10/10 Exceptional

Excellent experience! We stayed one night on a staycation and staff and room were amazing! Thank you!
Verified review

10/10 Exceptional

Best staff I’ve ever experienced. Everyone was so friendly and helpful.
Verified review

10/10 Exceptional

I booked a one-night getaway for my wife and I, and this hotel was perfect for us. Its location on the Plaza was the main draw. I also liked the fact that it was only a 15 minute walk to the nearest streetcar stop. The staff was extremely courteous!
Verified review

8/10 Very good

Toilet did not work the best. Bathroom door handle was loose. Would be nice to be able to stream TV options. Current carrier didn’t offer many options. Shower water temp was great! Staff very friendly. Loved the option of live music on the weekend. Friday night the 24th was excellent singer. Saturday night the 25th not nearly as good but still enjoyed a place to have a drink and music.
Verified review

10/10 Exceptional

The room, service and meals were terrific!