This is a difficult one as we have stayed here several time and had no previous issues however, the 1st room (302) was unacceptable, the soft furnishings and curtains were very stained, it was impossible to remain in that room, the TV also did not work in the bedroom. We were moved to a 2nd room (303) again had issues with the bedroom TV which got resolved but the shower also did not work, there was very little cutlery (3 forks, 1 teaspoon) in this room also so were were constantly washing these up. The staff were very lovely and tried their best to resolve the issue with the TV but we did feel that the basic maintenence of the rooms needs more attention, soft furnishings should be regularly cleaned, showers and TV's should work in every room. We understand that Showers and TV"s can break but 2 rooms on the trot makes me wonder if it is a wider issue. Overall, we were dissapointed this time.