At the heart of Makkah, DoubleTree by Hilton Makkah Jabal Omar offers a haven with two on-site restaurants and local cuisine. Savor breakfast, connect to in-room WiFi, enjoy car rentals on site or unwind at the coffee shop/cafe. The helpful staff has left a lasting impression on previous guests.
Wrapped in soft dressing gowns, guests drift off on premium bedding with blackout drapes. A minibar and 24-hour room service satisfy midnight cravings.
When you stay at Doubletree by Hilton Jabal Omar Makkah, you'll be in a great location, within a short 10-minute walk of Souk Al-Khalil and As-Haabee Exhibition. Also, Great Mosque of Makkah and Alkhalil Courtyard are within a 15-minute walk. Fellow travellers love the helpful staff and breakfast.
At a glance
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Hotel size
676 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
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Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (SAR 215 per day)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
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Off-site
Free area shuttle within 500 metres
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's menu
Working away
2 meeting rooms
Conference space (250 square feet)
Services
24-hour front desk
Concierge services
On-site car hire
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
49-inch LED TV
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 70 to 250 for adults and SAR 40 to 125 for children
Late check-out can be arranged for an extra charge (subject to availability)
Fridges are available for an additional charge
Children & extra beds
Rollaway beds are available for SAR 600 per night
Parking
Covered self-parking costs SAR 215 per day
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002349
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah
Frequently asked questions
Does Doubletree by Hilton Jabal Omar Makkah offer free cancellation for a full refund?
Yes, Doubletree by Hilton Jabal Omar Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Doubletree by Hilton Jabal Omar Makkah?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Doubletree by Hilton Jabal Omar Makkah?
Yes. Self-parking costs SAR 215 per day.
What are the check-in and check-out times at Doubletree by Hilton Jabal Omar Makkah?
Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Doubletree by Hilton Jabal Omar Makkah and nearby?
Recommended spots to visit include As-Haabee Exhibition (5-min walk) and Alkhalil Courtyard (7-min walk), along with Souk Al-Khalil (8-min walk) and Great Mosque of Makkah (11-min walk).
Are there restaurants at or near Doubletree by Hilton Jabal Omar Makkah?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Doubletree by Hilton Jabal Omar Makkah like?
Doubletree by Hilton Jabal Omar Makkah is in Makkah City Center, a short 11-minute walk from Great Mosque of Makkah and 15 minutes' walk from Kaaba. Travellers love the hotel's prime location.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Amenities
9.0
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a wide variety of delicious options available. (69 reviews)
The hotel's shuttle service was convenient, frequent, and reliable, running every 5 minutes in some cases. (36 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Shuttle services
Lobby
Location
Food
Shuttle
Family friendly
Room service
Reviews
Verified
8/10 Very good
16 Feb, 2026
Great hotel and Great location
Ahmad
Ahmad, 5-night trip
Verified
10/10 Exceptional
22 Mar, 2026
The golf cart service to and from the hotel to the drop-off near Haram was great. The staff were really friendly, and the room was spacious.
shifa
shifa, 3-night trip
Verified
10/10 Exceptional
12 Feb, 2026
Staff were polite and helpful.
A wonderful stay.
Hafsa
Hafsa, 4-night trip
Verified
10/10 Exceptional
11 Feb, 2026
Room was spotless and room service was amazing
Naeem
Naeem, 2-night trip
Verified
10/10 Exceptional
26 Dec, 2025
Great hotel, accomodation, dining and exceptionally helpful staff!
Ali
Ali, 3-night trip
Verified
10/10 Exceptional
5 Jan, 2026
We love this hotel, everything is so clean and the staff is amazing.
Naween
Naween, 6-night trip
Verified
10/10 Exceptional
11 Feb, 2026
Clean room and good staff
Saer
Saer, 3-night trip
Verified
10/10 Exceptional
4 Feb, 2026
Great location, very conveniently placed. Staff were very helpful. I would definitely stay here again and recommend it to anyone.
Mustafa
Mustafa, 6-night trip
Verified
10/10 Exceptional
11 Feb, 2026
The room was so clean and breakfast was great. Walking distance from the Haram
Tarik
Tarik, 1-night trip
Verified
10/10 Exceptional
13 Feb, 2026
Staff were the absolute kindest! Reception staff were so lovely and everything was perfect. We got off a red eye flight and were welcomed so warmly. Breakfast was amazing and I will definitely be staying here again.
Sara
Sara, 3-night trip
Verified
10/10 Exceptional
24 Dec, 2025
Clean room, staff really great!!!
Raniya
Raniya, 3-night trip
Verified
10/10 Exceptional
31 Dec, 2025
Everything was good, breakfast was great
Nancy
Nancy, 4-night trip
Verified
8/10 Very good
31 Oct, 2025
Excellent location, beautiful property and nice staff
Ibrahim Ahmed
Ibrahim Ahmed, 1-night trip
Verified
10/10 Exceptional
20 Dec, 2025
The room was very clean and the staff was very friendly
Ahmed
Ahmed, 6-night trip
Verified
8/10 Very good
23 Jan, 2026
Very clean , the option of connection room was very good. House keeping and restaurant staff very nice .
Mustapha
Mustapha, 3-night trip
Verified
10/10 Exceptional
2 Feb, 2026
Perfect Room
Diallo
Diallo, 3-night trip
Verified
10/10 Exceptional
11 Feb, 2026
Great hotel. Staff did not clean the room and did not bring fresh towels. Location was good. Easy accessible.
Hunaidah
Hunaidah, 2-night trip
Verified
10/10 Exceptional
21 Dec, 2025
Yes clean room and helpful friendly staff
Haroon
Haroon, 4-night trip
Verified
10/10 Exceptional
2 Jan, 2026
Staffs were good and so close to Qaba.
Shaila
Shaila, 3-night trip
Verified
10/10 Exceptional
6 Jan, 2026
Mr Bilal served really well at breakfast
Muhammad
Muhammad, 3-night trip
Verified
10/10 Exceptional
22 Dec, 2025
The hotel was perfect, and the breakfast is so worth it (just be mindful that it requires you to stay in the restaurant and you can't take food to the rooms). The hotel staff were very accommodating and attentive to all our needs.
Roua
Roua, 2-night trip
Verified
10/10 Exceptional
31 Dec, 2025
Excellent service. Easy check in and out. Good food.
hatem
hatem, 2-night trip
Verified
10/10 Exceptional
15 Feb, 2026
Wonderful room and service! We were upgraded due to availability, which was a beautiful surprise as it was our first Umrah. Our Room had some view of Masjid Al Haram’s courtyard. It was truly a blessing. We could hear prayers in the room, which was wonderful. The staff were very accommodating and nice. The golf cart system to the Haram from the hotel was so helpful! Would definitely stay there again.
Pritylata
Pritylata, 2-night trip
Verified
10/10 Exceptional
10 Jan, 2026
Excellent services
Many thanks
Khalid
Khalid, 5-night trip
Verified
8/10 Very good
18 Oct, 2025
There was a variety of options for breakfast, friendly staff and very good service overall