Arusha International Conference Centre - 3 min drive
Sheikh Amri Abeid Memorial Stadium - 4 min drive
Getting around
Arusha (ARK) - 28 min drive
Kilimanjaro (JRO-Kilimanjaro Intl.) - 68 min drive
Restaurants
Karibu Uzunguni City Park - 19 min walk
The Chinese Dragon - 18 min walk
Kitamu Cafe - 2 min drive
QX - 2 min drive
Africafe - 2 min drive
About this property
Gran Melia Arusha
Gran Melia Arusha is a great choice for a stay in Arusha. Guests can indulge in spa services, and The Grill, one of 3 restaurants, serves barbecue. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a health club. Fellow travellers love the helpful staff.
Languages
Afrikaans, English, French, Spanish, Swahili
At a glance
Hotel size
171 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Coffee shop
Room service
Snack bar/deli
What to do
Safari nearby
Working away
Business centre
2 meeting rooms
Services
Front desk (limited hours)
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An outdoor pool
Spa services
Room amenities
Be entertained
65-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Separate bath and shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Electrical adapters/chargers
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
The Grill – This restaurant specialises in barbecue.
Roof Top – This restaurant specialises in Peruvian cuisine. Open daily.
Market Place – On-site café. Open daily.
Saba Saba – This restaurant specialises in African cuisine. Open daily.
Pool Bar – This rooftop bar specialises in local cuisine. Open daily.
Fees & policies
Policies
This property does not have lifts.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gran Melia Arusha Hotel
Hotel Gran Melia Arusha Arusha
Arusha Gran Melia Arusha Hotel
Hotel Gran Melia Arusha
Gran Melia Arusha Arusha
Gran Melia Hotel
Gran Melia
Gran Melia Arusha Hotel
Gran Melia Arusha Arusha
Gran Melia Arusha Hotel Arusha
Frequently asked questions
Does Gran Melia Arusha offer free cancellation for a full refund?
Yes, Gran Melia Arusha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Melia Arusha?
Yes, there's an outdoor pool.
Are pets allowed at Gran Melia Arusha?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gran Melia Arusha?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Melia Arusha?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Gran Melia Arusha and nearby?
Gran Melia Arusha has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Gran Melia Arusha?
Yes, there are 3 on-site restaurants, featuring barbecue.
Does Gran Melia Arusha have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Gran Melia Arusha like?
Gran Melia Arusha is located a short 11-minute walk from Arusha Golf Course.
Gran Melia Arusha Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Michael
Michael, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Magnifique mais…
L’hôtel est superbe, luxueux, la végétation luxuriante.
Très belle chambre avec lit Confortable SAUF le lit supplémentaire était horrible, avec tous les ressorts qu’on pouvait sentir avec juste la main, extra bed facturé 50 dollars. La réception nous a fait payer ce lit malgré notre réclamation… une HONTE d’avoir un matelas aussi horrible dans un établissement 5 étoiles, et dans lesquel la nuit coûte très cher
Marion
Marion, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Amazing
It was amazing….loved it.
IVANS
IVANS, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Mogens Bichel
Mogens Bichel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 November 2024
Lyndon
Lyndon, 6-night trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
nancy
nancy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 November 2024
joseph
joseph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 November 2024
Kingsley
Kingsley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Wonderful stay thank you so much !
CHERIE
CHERIE, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
Great hotel.
Stephanie
Stephanie, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Awesome stay and it’s a very nice hotel
Stephanie
Stephanie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
The Gran Melia Arusha was the perfect hotel to stay after our safari. The property is beautiful and very quiet (especially for a property surrounded by busy streets.
The amenities at the hotel were fantastic and the options for dinning are varied, with the rooftop restaurant having an amazing view.
Lorena
Lorena, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Wonderful Experience!
We only stayed for one night but had a great experience. The hotel property is beautiful and the staff is very friendly. We had dinner at the rooftop restaurant. The food was delicious and the decor was very nice.
I highly recommend this hotel if you're in Arusha.
Sean
Sean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
Super, nothing of this level in Arusha!
Petro
Petro, 3-night trip
Verified Expedia guest review
4/10 Fair
16 July 2024
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Absolutely beautiful property with strong Green initiatives. Great friendly staff. Great bed. I slept like baby. Good food options and a beautiful rooftop bar/restaurant.
Gary
Gary, 5-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Loved the Sanaa glassblowing and weaving workshop behind the property. Well worth a visit and tour.
Tania
Tania, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
Amazing service
Amour
Amour, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Shekia
Shekia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 April 2024
Every thing was more then great 👍
Anil
Anil, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 April 2024
Jermaine
Jermaine, 2-night trip
Verified Expedia guest review
8/10 Very good
5 March 2024
Get the mountain view for sure!
Beautiful property! A little pricy for what you get as a 5star hotel, I think what you pay for is the view. I arrived late evening and when I was finally showered and ready to sleep I saw dozens of fleas all over my headboard. Not sure why or where they came from, and after housekeeping came up and offered to fumigate, we decided it was better to switch rooms entirely. It was a very simple swap and I'm grateful that it was easy. The rest of my stay was great. Lunch options were minimal, but the morning breakfast buffet is incredible and I would need a month just to explore all the options! I would definitely stay here again for the experience.
Ayesha
Ayesha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 March 2024
Beautiful property with amazing views and great vegetation! The staff went above and beyond to ensure we were comfortable after our 3 AM arrival at the hotel, we are super grateful! They gave us a tour of the coffee plantation and gardens from where food is sourced to the restaurants! The pool and amenities are amazing as well!