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The Shilla Seoul

Luxury hotel in Jung-gu with 6 restaurants and spa

  • Free WiFi
From
S$271

Image gallery

  • [Morning PKG]Deluxe Double Room(Outdoor Pool access from 9AM to 12PM on C/O date, Late C/O 1pm) - Guest Room
  • [Morning PKG]Deluxe Double Room(Outdoor Pool access from 9AM to 12PM on C/O date, Late C/O 1pm) - Guest Room
  • Outdoor Pool
  • Pool
  • [Morning PKG]Deluxe Double Room(Outdoor Pool access from 9AM to 12PM on C/O date, Late C/O 1pm) - Guest Room
[Morning PKG]Deluxe Double Room(Outdoor Pool access from 9AM to 12PM on C/O date, Late C/O 1pm) - Guest Room. Image 1 of 120.
1 / 120[Morning PKG]Deluxe Double Room(Outdoor Pool access from 9AM to 12PM on C/O date, Late C/O 1pm) - Guest Room
249, Dongho-ro, Jung-gu, Seoul, 04605, Seoul, South Korea
9.4.Exceptional.
  • Service is excellent, first class. Room is Super clean and the staffs pay attention to…

    Nov 20, 2019

  • Staff is very helpful and responds quickly to needs of the stay. The pillow menu is…

    Jul 20, 2019

See all 1,189 reviews

Official standards

This property advises that it adheres to CESCO (S. Korea) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Shopping
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 464 smoke-free guestrooms
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace

For families

  • Refrigerator
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Jung-gu
  • Namsan Park - 8 min walk
  • National Theater of Korea - 9 min walk
  • Korea House - 13 min walk
  • Dongdaemun Design Plaza - 14 min walk
  • Dongdaemun History and Culture Park - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room (Outdoor Pool Access Excluded)
  • Deluxe Double Room (Outdoor Pool Access Excluded)
  • Business Deluxe Double Room (Outdoor Pool Access Excluded)
  • Business Deluxe Twin Room (Outdoor Pool Access Excluded)
  • Executive Business Deluxe Double (Executive Lounge Access) (Outdoor Pool Access Excluded)
  • Executive Business Deluxe Twin (Executive Lounge Access) (Outdoor Pool Access Excluded)
  • Executive Grand Deluxe (Executive Lounge Access) (Outdoor Pool Access Excluded)
  • Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)
  • Corner Suite
  • Premier Suite
  • Grand Corner Deluxe (Outdoor Pool Access Excluded)
  • Superior Suite For 4 Guests (No Lounge, No Sauna,No Outdoor Pool Access, Free Extra bed if possible)
  • Executive Business Deluxe Double (Outdoor Swimming Pool)
  • Executive Business Deluxe Twin (Outdoor Swimming Pool)
  • Deluxe Double Room (Outdoor Pool Access Included)
  • Deluxe Twin Room (Swimming Pool Access Included)
  • Deluxe Double Room (Room service Breakfast & Outdoor Pool Access Excluded)
  • Deluxe Twin Room (Room service Breakfast & Outdoor Pool Access Excluded)

What’s around

Landmarks

  • In Jung-gu
  • Namsan Park - 8 min walk
  • National Theater of Korea - 9 min walk
  • Korea House - 13 min walk
  • Dongdaemun Design Plaza - 14 min walk
  • Dongdaemun History and Culture Park - 16 min walk
  • Doota Mall - 18 min walk
  • Namsangol Hanok Village - 20 min walk
  • Heunginjimun - 22 min walk
  • Cheonggyecheon - 23 min walk
  • Gwangjang Traditional Market - 25 min walk

Getting around

  • Incheon Intl. Airport (ICN) - 56 min drive
  • Gimpo Intl. Airport (GMP) - 21 min drive
  • Haengsin Station - 19 min drive
  • Anyang Station - 24 min drive
  • Dongguk University Station - 4 min walk
  • Yaksu Station - 13 min walk
  • Dongdaemun History and Culture Park Station - 14 min walk
  • Free area shuttle
  • Free shopping center shuttle
map
See on map
249, Dongho-ro, Jung-gu, Seoul, 04605, Seoul, South Korea

At a glance

Hotel size

  • This hotel has 464 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Starting October 1, 2021, the executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golf driving range on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guerlain Spa has 10 treatment rooms. Services include body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

LaYeon - This fine-dining restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.

Palsun - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

The Parkview - This buffet restaurant serves breakfast only. Open daily.

Continental - This fine-dining restaurant specializes in French cuisine. Open daily.

Ariake - This fine-dining restaurant specializes in Japanese cuisine. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 69000 for adults and KRW 32000 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for KRW 36300.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Facility access costs KRW 45000 per person, per day
  • The seasonal pool is open from March 13 to November 14
  • Guests under 16 years old are not allowed in the health club or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
The hours of operation for Urban Island (seasonal outdoor pool area) vary. Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge.

Also known as

  • Seoul Shilla
  • The Shilla Seoul Hotel Seoul
  • Shilla Hotel
  • Shilla Hotel Seoul
  • Shilla Seoul
  • Shilla Seoul Hotel
  • The Shilla Seoul Hotel
  • The Shilla Seoul Hotel Seoul
  • The Shilla Hotel Seoul
  • The Shilla Seoul Seoul

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Shilla Seoul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an indoor pool and a seasonal outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there are 6 onsite restaurants, featuring Korean cuisine. Nearby restaurants include Coffine Gurunaru (4-min walk), Pastry boutique (5-min walk), and Pyeongando Jokbaljip (6-min walk).
  • No, this hotel doesn't have a casino, but Seven Luck Casino Millennium Seoul Hilton Branch (4-min drive) is nearby.
  • The Shilla Seoul has a spa and an indoor pool, as well as a steam room and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Amazing stay @ The Shilla

    As a traveller who is v particular about standard of accommodation, the Shilla Hotel stay was amazing in many ways. Of course the room and facilities were TOP notch clean, new, designed for convenience n comfort. Breakfast spread was generous and great way to start the day. What was exceptional was the staff n service provided, they worked steamlessly as a team relaying my requests so there was no need to repeat what I needed - special call out to Jinny P from concierge. Another example was how even Mr A door man listened n explained about which internal bus I needed to take and when Mr A attended to something else 15 mins later, Mr B door man ran up to us to make sure we got on the right bus. Housekeeping was meticulous too! Fantastic! Will definitely stay there again

    Karen, 3 night family trip, Mar 18, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    DID NOT MEET THE REPUTATION AT ALL! 신라호텔 명성이 무색

    1. room type mistake when checking-in "방을 잘못 줌" - reserved a deluxe twin room for 2 adults and 1 child (32m/o). the front told us that we could put two beds together next to each other so that all 3 of us could sleep together. but because of the layout, there was no way to put them together. my daughter fell off from the bed while sleeping as you could imagine 32m/o baby sleeping on a twin bed. - 성인2+아이1 (32개월)을 위한 디럭스 트윈룸 예약. 프론트에서 침대 두개 붙일 수 있다고 그림까지 그려가며 설명. 실제론 붙일 수 없는 구조였음. 결국 애기는 자다가 한번 침대 밑으로 떨어짐. 트윈베드가 워낙 작으니. 2. wrong room service (룸서비스 실수) - ordered two glasses of sauvignon blanc. they first thought i asked for two wine glasses. After correcting them that I am ordering wine not glasses, they ended up bringing two glasses of red wine. (i assume it was cab. "sauvignon") 소비뇽블랑 와인 두잔 시킴. 프론트에서는 내가 와인잔 두개 시킨줄 앎. 다시 잘 설명해줌. 결과적으로 우리에게 딜리버 된건 레드와인 두잔 (까쇼로 추측됨. 쇼비뇽만 들은듯) 3. [worst] they left cleaning towel at the toilet after the room cleaning (see the photo). I think this is unacceptable at all. [이게 최악] 방청소 후에 걸레를 변기 옆에 놔두고감 (사진 있음.) 이건 진짜 말도안되는 실수라 생각 In general, staffs are out of control here. Don't follow simple protocols, clearly lack of experience. There are more annoying things I would like to share, but those three were the worst amongst others. 신라호텔이라는 이름이 무색할 정도로 엉망인 서비스. 그냥 불친절하다 정도의 의미가 아니라, 나사빠진 직원들로 가득한 느낌이었음. 불과 2박하면서 더 많은 사건들이 있었는데, 저 3개가 추려낸 최악. 컴플레인 하기도 짜증나서 그냥 리뷰나 남김.

    Dongwoo, 2 night family trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Foreigners Beware

    Absolutely horrible experience. They will do additional security and testing on you simply because you are not Korean. Will never stay there again.

    1 night trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Always good even expensive

    1 night family trip, May 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Never disappoints with hospitality. Great staff and great service. Comfortable bedding and nice view of Namsam Tower. Quiet place to enjoy vacation. Room furniture and amenities seems outdated but overall clean. Thank you for great hospitality.

    2 night family trip, Mar 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Deserve to get 5 stars. Actually, it's beyond.

    SHIN, 1 night family trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and well-organized services. Great for family hotel trip

    1 night family trip, Feb 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Luxury 5 star hotel with great city view. I was happy with the stay.

    1 night family trip, Jan 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    everyting was great! their service was good. I was so comfortable.

    Lisa, 1 night family trip, Dec 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptional service, my new favorite.

    We stayed one night for a bday celebration and everything was great. The service was exceptional by everyone (I'm 8months pregnant and we never left the hotel, and we ordered room service for every meals). The late night pool was also great, less people. Everything was also clean. Other than parking because you have to park far then take a shuttle, and it was rainy, so we had to haul our bags in rain, everything was great. Oh in my experience, valet is expensive and you have to wait an hour.

    1 night trip, Jul 21, 2020

    Verified Hotels.com guest review

See all 1,189 reviews