Palazzo Gorgoni is a stable, run down. The owners have done nothing to restore the place to a level to accommodate guests. The furnishings are less than thrifty store quality, linens are cheap quality, worn out. Towels are stiff, gray looking from poor laundry. The place is dusty. The bathroom is disgusting and unhealthy. The shower is unsanitary. We have been doing a road trip through Europe and stayed so far in 20 hotels/B&B in 4 different countries. Every place has been wonderful until we arrived to Palazzo Gorgoni. We checked in late in the afternoon, therefore had no choice but sleep one night there. We left the following morning without showering. Could not get out of this place fast enough! This property is absolutely deceiving as it is currently advertised. One additional problem, we travel with insulin injections that need to be refrigerated, we asked for a refrigerator, since there was none in the room. Marta answered in the most callous way; No, there is no refrigerator in the room. Not even a concern for how can we help or accommodate this important need.