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Hilton Dalaman Sarigerme Resort & Spa

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Sarigerme Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Dalaman Sarigerme Resort & Spa

Bar (on property)
View from room
Exterior
Bar (on property)
Sports facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pool
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 4 poolside bars
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Free water park
  • Nightclub
  • Free children's club
  • Free beach shuttle
  • 6 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
For families
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Family Suite

Free minibar, in-room safe, desk, laptop workspace

Family Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
  • 96 sq m
  • Sleeps 5
  • 3 King Beds

View all photos for Twin Room, River View

LCD TV, ping pong, books

Twin Room, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Lakehouse Swimup)

Living area

Room, 1 King Bed (Lakehouse Swimup)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

LCD TV, ping pong, books

Room, 1 King Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Plus)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
2 bedrooms
Blackout curtains
  • 76 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Living area

Suite, 1 King Bed, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
2 bedrooms
  • 112 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 131 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

View from room

Deluxe Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Lake House Swim Up)

View from room

Room, 1 King Bed (Lake House Swim Up)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Free minibar, in-room safe, desk, laptop workspace

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
2 bedrooms
Blackout curtains
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Free minibar, in-room safe, desk, laptop workspace

Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 36.4 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

LCD TV, ping pong, books

Standard Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Swim-up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Swim-up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Living area

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
  • 142 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Twin Room (Swim-up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (Swim-up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

Free minibar, in-room safe, desk, laptop workspace

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 142 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Grand Suite, Multiple Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 195 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 392 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Presidential Suite, Multiple Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 475 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed and 6 Large Single Beds

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About the area

Map
Sarigerme Tourism Center PO:11, Ortaca, Mugla, 48610

What's nearby

  • Sarigerme Beach - 18 min drive - 3.3 km
  • Dalaman Train Station - 22 min drive - 14.7 km
  • Kapikargin Sulfur Spa - 26 min drive - 18.2 km
  • Iztuzu Beach - 45 min drive - 20.6 km
  • Kaunos Rock Tombs - 47 min drive - 24.1 km

Getting around

  • Dalaman (DLM-Dalaman Intl.) - 48 min drive
  • Free beach shuttle

Restaurants

  • ‪Sarigerme Main Restaurant - ‬2 min walk
  • ‪Citrus Patisserie & Bar - ‬9 min walk
  • ‪Breeze Bar - ‬7 min walk
  • ‪Tt Hotels Sarıgerme Tropikal Hotel - ‬6 min walk
  • ‪Vento Bar - ‬6 min walk

About this property

Hilton Dalaman Sarigerme Resort & Spa

At Hilton Dalaman Sarigerme Resort & Spa, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll have access to on-site snorkelling, surfing/body boarding and parasailing. There's plenty of fun with the 11 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Sarigerme Main Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 4 poolside bars, an indoor pool and a nightclub.

All-inclusive

All-inclusive room rates at Hilton Dalaman Sarigerme Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Football

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, German, Russian, Turkish

At a glance

Hotel size

  • 493 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free secured, uncovered on-site valet parking
  • Free secured, uncovered on-site extended parking
  • Electric vehicle charging point on site

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 poolside bars
  • 4 coffee shops
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Local/corner shop
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Mountain biking
  • Helicopter/aeroplane tours
  • Segway hire/tours
  • Kayaking
  • Canoeing
  • Parasailing
  • Motor boating
  • Snorkelling
  • Surfing/body boarding
  • Surfing lessons
  • Waterskiing
  • Windsurfing
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Ping pong
  • Bike tour information
  • Fishing
  • Bike shuttle
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Jet-skiing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre (8934 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike repair services
  • Bike shuttle
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours
  • Water sports equipment
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour fitness centre
  • 11 outdoor pools
  • An indoor pool
  • Free water park
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Nightclub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Lockers available
  • Banquet hall
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Portable hoist available
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • 81-cm LCD TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

The on-site spa has 22 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Sarigerme Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tao Far East Restaurant – Overlooking the garden, this restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open selected days.
Alize Italian Restaurant – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
A la Turca Restaurant – This restaurant specialises in Turkish cuisine and only serves dinner. Reservations are required. Open selected days.
Vela Sea Food Restaurant – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 28 March:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 6841

Also known as

Hilton Dalaman Sarigerme
Hilton Dalaman Sarigerme Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Dalaman Sarigerme Ortaca
Ortaca Hilton Dalaman Sarigerme Resort & Spa Hotel
Hotel Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme
Hotel Hilton Dalaman Sarigerme Resort & Spa
Hilton Dalaman Sarigerme Resort Spa
Hilton Dalaman Sarigerme

Frequently asked questions

Does Hilton Dalaman Sarigerme Resort & Spa offer free cancellation for a full refund?
Yes, Hilton Dalaman Sarigerme Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Dalaman Sarigerme Resort & Spa?
Yes, there are 11 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Hilton Dalaman Sarigerme Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Dalaman Sarigerme Resort & Spa?
Yes, there's free self, valet and extended parking. Electric car charging is available.
What are the check-in and check-out times at Hilton Dalaman Sarigerme Resort & Spa?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Dalaman Sarigerme Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, mountain biking and parasailing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in one of the 11 outdoor swimming pools. Hilton Dalaman Sarigerme Resort & Spa also has 4 poolside bars, a nightclub and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Hilton Dalaman Sarigerme Resort & Spa?
Yes, Sarigerme Main Restaurant offers international cuisine and garden views.
What's the area around Hilton Dalaman Sarigerme Resort & Spa like?
Hilton Dalaman Sarigerme Resort & Spa puts you in the heart of Ortaca. Popular attractions include Sarigerme Beach, which is 18 minutes away by car.

Hilton Dalaman Sarigerme Resort & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

simrat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great but Mehmet Yigit in the main restaurant was extraordinary person, attentive and humble wish him all the best in his future.
Ali, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Memories are made of this.
This was our second time with you and on both occasions most enjoyable,and I hope that we may make it a third time, if of course you may reward a loyal customer, with an offer, well I can always ask? Regards Freddie.
Fred, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyable stay
Our first stay at the Hilton in Serigerme, hotel amazing, service brilliant, drinks on offer great quality, food very good with several different restaurants on offer.
Richard, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Ann Theresa, 6-night trip with friends
Verified Expedia guest review

4/10 Fair

The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.
serran, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Too much mosquitos. Everything else was good for the price.
Sinan, 6-night family trip
Verified Expedia guest review

8/10 Very good

Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm
Elena, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Short stay.
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to. Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement. Food was good and the kids had a great time just us picky adults!
Rod, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

You have to go to Hilton Dalaman!!!
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
NIMISHA, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fred, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Just perfect for a relaxing family holiday
Verified Expedia guest review

10/10 Exceptional

This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Richard, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Every thing is good but only sand not
ALI, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay, very good service, immaculate grounds, never felt crowded, loved every moment! Will be back!
MUJDE, 4-night family trip
Verified Expedia guest review

4/10 Fair

We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner. The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Anthony, 2-night romance trip
Verified Expedia guest review

8/10 Very good

ALLAN, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and Excellent property.
Ruvani, 4-night trip
Verified Expedia guest review

8/10 Very good

I loved the lake homes with swim up swimming pool access. The staff is not customer sevice oriented. We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine. We had asked for daily newspapers - we never got them.
Najda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Önder, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

AKIN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Asia, 5-night trip
Verified Hotels.com guest review

8/10 Very good

MAHDI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good do so much better Hilton..
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in. We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient. The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day. Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been. The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge...... We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants. Overall excellent hotel that could have done so much better..
Robert, 3-night trip
Verified Hotels.com guest review