InterContinental Boston, an IHG Hotel

5.0 star property
Waterfront hotel with spa, near Boston Harbor

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Boston, an IHG Hotel

View from room
Water view
Indoor pool
View from property
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Steam room
  • Valet parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • 11 meeting rooms
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Premium TV channels
  • Garden
The price is S$316
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 28 of 28 rooms

Classic Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View, Corner (Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 74 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Ambassador)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 204 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, View (Fort Point Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
  • 56 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Corner (Fort Point Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Channel View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
  • 56 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 111 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Communication, Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible, View (Communication, Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Communication, Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room (Upgraded)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Premier Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 112.4 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Presidential Suite, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 297 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
  • 111 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, View (Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (South)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 223 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (North)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 251 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Fort Point Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
510 Atlantic Ave, Boston, MA, 02210

What's nearby

  • Boston Harbor - 4 min walk - 0.4 km
  • New England Aquarium - 9 min walk - 0.8 km
  • Faneuil Hall Marketplace - 11 min walk - 1.0 km
  • Boston Common - 19 min walk - 1.7 km
  • TD Garden - 4 min drive - 2.1 km

Getting around

  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 11 min drive
  • Logan International Airport (BOS) - 12 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 31 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 32 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 35 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 35 min drive
  • South Station - 4 min walk
  • North Station - 20 min walk
  • Back Bay Station - 29 min walk
  • Aquarium - 8 min walk
  • State St. Station - 9 min walk
  • Downtown Crossing Station - 10 min walk

Restaurants

  • ‪James Hook - ‬1 min walk
  • ‪The Barking Crab - ‬5 min walk
  • ‪Society on High - ‬3 min walk
  • ‪Lookout Rooftop and Bar - ‬5 min walk
  • ‪Trade - ‬1 min walk

About this property

InterContinental Boston, an IHG Hotel

InterContinental Boston, an IHG Hotel offers a great location, putting you within a short 10-minute walk of Boston Harbor and New England Aquarium. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Matria, one of 2 restaurants, serves American cuisine and is open for breakfast. A bar/lounge, a steam room and a snack bar/deli are other highlights at this luxurious hotel. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Aquarium is 8 minutes and State St. Station is 9 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 424 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • Secured covered on-site valet parking (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Outlet covers

What to do

  • Shopping
  • Whale watching nearby

Working away

  • 24-hour business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre (28272 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Matria – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Bar Fellini – Overlooking the ocean, this bar specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
510 – Overlooking the garden, this bistro specialises in American cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 35 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per night (rates may vary)
  • WiFi is available in public areas for USD 12.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 12 to 48 per person

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Covered valet parking costs USD 65 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID – C0015360351
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no smoking policy. Violators will be subject to penalties, including a cleaning fee of USD 650.

Also known as

Boston InterContinental
InterContinental Boston
InterContinental Hotel Boston
Intercontinental Boston Hotel Boston
InterContinental Boston Hotel
Boston Intercontinental

Frequently asked questions

Does InterContinental Boston, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Boston, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InterContinental Boston, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at InterContinental Boston, an IHG Hotel?
Yes. Valet parking costs USD 65 per day. Electric car charging is available.
What are the check-in and check-out times at InterContinental Boston, an IHG Hotel?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at InterContinental Boston, an IHG Hotel?
No, this hotel doesn't have a casino, but Encore Boston Harbor (6-min drive) is nearby.
What is there to do at InterContinental Boston, an IHG Hotel and nearby?
InterContinental Boston, an IHG Hotel has a spa and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near InterContinental Boston, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, American cuisine and garden views.
Does InterContinental Boston, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around InterContinental Boston, an IHG Hotel like?
InterContinental Boston, an IHG Hotel is located on the waterfront in Downtown Boston, a short 8-minute walk from Aquarium and 9 minutes' walk from New England Aquarium. Travellers say that the hotel is in a great location.

InterContinental Boston, an IHG Hotel Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

NO complaints
The hotel is close to everything. It is very clean and has great staff. No complaints.
Lindsey, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was beautiful, the marble, the harbor, the tub was the best amenity. The restaurants breakfast vs room service were excessively priced for a breakfast. $45 dollars for a breakfast buffet is outrageous, that much money on a breakfast per person is insane. Sadly there isn't much for breakfast nearby, but there were some upscale places within a ten minute walk that could justify their price. Alot of the gym equipment my husband wanted to use like the rower was broken. The bar, we were sad about this one. As we wanted an outdoor place to have cocktails. If you are going to charge $20 for a cocktail it better be delicious, mine was undrinkable and overly sweet. My husband's had unavailable ingredients and got charged The same for a dirty Martini as an "exclusive beverage" The TV in our room had a guide option that remained blank and a remote that had to be decades old. The "view" was nice. But mostly mirrored images of the city, as the room sat between to bump out features. The price tag vs the amenities was truly disappointing. If this hotel were 250 a night I'd give it 5 stars. My 3 stars is quite literally for the people who made our bed everyday.
Sara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Phillip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

My comment is as per above
I have requested for river view they gave me this view as attached no river I could see at all. And when I asked for higher floor they said I should pay $ 250 per night extra!other wise the city was clean and safe I would love to revisit Boston in future
mahdi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The hotel was in a great location, in great condition, staff was very nice. The pool was beautiful along with the gym.
Navneet, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rosanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

it's okay
soeurm, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tan, 3-night trip
Verified Hotels.com guest review

2/10 Poor

chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
abraham, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Very nice
brad, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sherry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glendel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kieran, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very pleasant staff and comfortable accommodations close to everything in Boston.
Patricia, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

The breakfast is not included ! $40 per person, be aware. For $600 a night , the pool should be heated.
Edmund, 1-night family trip
Verified Expedia guest review

4/10 Fair

The Intercontinental Property in Boston treats Expedia clients like second rate clients. They put us in a room that had no bedside lamps (as if that was normal) without mention and a room that was having electrical issues. We were unable to notify staff that we wanted privacy without entrance into the room which made us feel unsafe. It's worth mentioning that the same room is on top of the elevators and you can hear everything. After telling them of the deficiency they recommended I stay in the room and wait for maintenance. They eventually moved me to the same room one floor up (also had flickering lights). I am so disapointed in the Intercontinental and also Expedia that it enables second rate service and rooms for their clients.
Andrew, 4-night trip
Verified Expedia guest review

6/10 Good

A/C is the most important thing in any hotel room. Told front desk. Still had to sleep in a 70-72 degree room. This is unacceptable
Payton, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely stunning property!
Carolyn, 2-night family trip
Verified Expedia guest review