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Hotel Umu

3.0 star property
Santarém hotel with spa and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Umu

Reception
Balcony
Lobby sitting area
In-room safe, desk, free cots/infant beds, free WiFi
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Spa
  • Free breakfast
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Bar/lounge
  • Room service
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is S$114
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Deep-soaking bath
Hairdryer
Private bathroom
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Deep-soaking bath
Hairdryer
Private bathroom
Cable channels
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Deep-soaking bath
Hairdryer
Private bathroom
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Bidet
Deep-soaking bath
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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The price is S$111
includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
Avenida Bernardo Santareno, Santarém

What's nearby

  • Convento de São Francisco - 15 min walk
  • Igreja do Seminario - 15 min walk
  • Torre das Cabacas - 4 min drive
  • CNEMA - 4 min drive
  • Portas do Sol - 4 min drive

Getting around

  • Azambuja Station - 28 min drive
  • Santarem Station - 29 min walk
  • Espadanal da Azambuja Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬8 min walk
  • ‪o Tonho - ‬10 min walk
  • ‪Caravela - ‬18 min walk

About this property

Hotel Umu

Hotel Umu is a great choice for a stay in Santarém. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this eco-friendly hotel include a bar/lounge, a terrace and a garden.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 67 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 20.5 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Umu Santarem
Umu Santarem
Hotel Umu Hotel
Hotel Umu Santarém
Hotel Umu Hotel Santarém

Frequently asked questions

Does Hotel Umu offer free cancellation for a full refund?
Yes, Hotel Umu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Umu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Umu?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Umu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Umu?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hotel Umu and nearby?
Hotel Umu has a spa and a garden.
Does Hotel Umu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Umu like?
Hotel Umu is a short 15-minute walk from Convento de São Francisco and 15 minutes' walk from Igreja de Nossa Senhora da Conceição.

Hotel Umu Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Only this was spa is offsite
Russell, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Mars, 1-night trip
Verified Expedia guest review

8/10 Very good

Lisa, 1-night trip
Verified Expedia guest review

8/10 Very good

brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol Brennan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Antonio, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 2-night trip
Verified Expedia guest review

8/10 Very good

Marek, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.
Eldo, 2-night trip
Verified Expedia guest review

8/10 Very good

nice stay
nice
luis, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

A great place to stop over in Santarem!
It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.
Gregory, 1-night trip
Verified Hotels.com guest review

8/10 Very good

some improvements needed but overall good
The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Ebookers guest review

8/10 Very good

M, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kw
Good for one night but no restaurant.
keith, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Staff were excellent - very friendly and helpful. Room was very basic, so I felt overpriced for what it was, and clearly not one of the rooms featured in the listing. Breakfast was average but the coffee was unpleasant. However, a good location for my needs
2-night business trip
Verified Expedia guest review

8/10 Very good

Parking on site. Balcony appreciated. A little out of town but still quite accessible. Supermarket nearby.
Don, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice but not close to the center
Front desk staff were very helpful re restaurants, activities, train schedule. The hotel is not convenient to the historic area of the town, about a half hour walk. It was hard to find initially. Nice room, good service, but not convenient.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant Stay at Hotel Umu
A cute hotel with everything you need. Within walking distance you can find 3 large supermarkets to buy water, snacks and at Pingo Doce you will find a large lunch selection. The rooms were spacious, and the bed was very comfortable. Love the little desk area next to the window, you can work and enjoy a nice view outside. The breakfast was good, with a variety of fresh fruit, cake, juice, eggs and bread. There was something for everyone. All around we enjoyed our stay at hotel umu.
Mariana, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dated rooms in need of renovation urgently. Excellent staff, friendly e very helpful. Food at the snack bar very good.
CHARLES, 1-night family trip
Verified Hotels.com guest review

6/10 Good

António, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

valquiria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ari, 3-night trip
Verified Hotels.com guest review