Wake Forest University Baptist Medical Center - 3 min drive - 3.2 km
Winston Salem State University - 4 min drive - 4.3 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 6 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.) - 29 min drive
High Point Station - 24 min drive
Restaurants
Incendiary Brewing Company - 4 min walk
Oh' Calcutta - 4 min walk
Thai Harmony - 4 min walk
Young Cardinal Cafe - 6 min walk
Mellow Mushroom - 8 min walk
About this property
Kimpton Cardinal Hotel, an IHG Hotel
When you stay at Kimpton Cardinal Hotel, an IHG Hotel, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Katharine Brasserie, which serves French cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and free bike rentals are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
174 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free
Service animals welcome
Food and water bowls available
Internet
WiFi in public areas*
WiFi in rooms*
Parking
On-site valet parking (USD 28 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–1:00 PM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Bowling alley
Playground
Children's games
What to do
Bowling alley
Pool table
Winery tours nearby
Working away
Business centre
8 meeting rooms
Conference space (6375 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Free bike hire
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Arcade/games room
Bike parking
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 80% of lighting from LEDs
Comprehensive food waste policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Room amenities
Be entertained
40-inch LCD TV
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
WiFi (surcharge)
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
The Katharine Brasserie – This brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 14.99 per night (rates may vary)
WiFi is available in public areas for USD 14.99 per night (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 25 per person
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Parking
Valet parking costs USD 28 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cardinal Hotel Winston-Salem
Kimpton Cardinal Hotel Winston-Salem
Kimpton Cardinal Winston-Salem
Kimpton Cardinal
The Cardinal a Kimpton Hotel
The Kimpton Cardinal Hotel
Kimpton Cardinal Hotel
Kimpton Cardinal Hotel, An Ihg
Kimpton Cardinal Hotel, an IHG Hotel Hotel
Kimpton Cardinal Hotel, an IHG Hotel Winston-Salem
Kimpton Cardinal Hotel, an IHG Hotel Hotel Winston-Salem
Frequently asked questions
Does Kimpton Cardinal Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Kimpton Cardinal Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kimpton Cardinal Hotel, an IHG Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Kimpton Cardinal Hotel, an IHG Hotel?
Yes. Valet parking costs USD 28 per night.
What are the check-in and check-out times at Kimpton Cardinal Hotel, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.
What is there to do at Kimpton Cardinal Hotel, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes bowling. Enjoy amenities such as a 24-hour fitness centre and an arcade.
Are there restaurants at or near Kimpton Cardinal Hotel, an IHG Hotel?
Yes, The Katharine Brasserie offers French cuisine.
What's the area around Kimpton Cardinal Hotel, an IHG Hotel like?
Kimpton Cardinal Hotel, an IHG Hotel is in the heart of Winston-Salem, a short 6-minute walk from Benton Convention Center and 15 minutes' walk from Old Salem. Travellers give top marks for the hotel's prime location.
Kimpton Cardinal Hotel, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Susie
Susie, 2-night trip
Verified Hotels.com guest review
4/10 Fair
25 November 2024
Find better for less.
The hotel is rated to be an amazing place to stay. It has wonderful decorations and strives for excellence but to me falls short. The room size for the price was way too small. Especially the bathroom. There was no microwave. The snacks in the room overpriced. $6 for a snickers this isn’t a stadium. I asked three times for my air conditioner temp to be lowered but they never did. It said 67 but the room felt between 72-74. The elevator has added security but they don’t tell you that when checking in. One elevator was struggling to work. They tried to charge me for valet even though I didn’t use it. This hotel was a more let down.
Jonathon
Jonathon, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
25 November 2024
Sad how bad things have gotten here.
I’ve stayed at KIMPTON hotels all over the world for the past 15 years.. including this one multiple times. I don’t know what has happened with this property, but it is by far the worst.
So many things went wrong with this stay I can’t even begin to list them.
I will say this.. everything could have been addressed if there was a single person who gave a damn. Pretty much the entire front desk staff should be fired. Incredibly rude and dismissive, None of them know a damn thing about hospitality. This is coming from someone who has been in the boutique hotel industry for 25+ years.
thomas
thomas, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
23 November 2024
Pretty awful stay. Not at all what it used to be…
Room was dirty, the bathroom rug and towels had brown stains (I don’t want to know what it was) I called housekeeping to bring me some new towels and remove the rug. The AC was locked so I had no control over the room temperature and it was unbearably hot. I called the front desk once asking for someone to fix it. They said they would send someone. I waited an hour. They never came. I tried it again. They never came.
The bathroom sink was clogged and would not drain. Rather than try and call again for someone to fix it, I just took it apart and fixed it myself.
8:45am multiple knocks on door from housekeeping with DO NOT DISTURB SIGN ON THE DOOR! Could not fall back asleep.
I needed to stay a second night and inquired with the front desk about booking a second room. They quoted me a price that was $50 more than Hotels.com and would not come down to match it. I asked wouldn’t they rather I booked direct and was told “I really don’t care” Front desk was rude and dismissive. I’m not sure what’s happened to this property. I’ve stayed here probably a dozen times since this hotel opened, back as far as their opening week in 2016. Honestly it’s more disappointing each time.
Unless something changes I’m sure this will be my last stay.
thomas
thomas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Best and coolest hotel in Winston!
Everything was FANTASTIC from the velvet, check-in, room, amities, restaurant (Kathrine), and all the way to check-out!
Definitely will book again!
Russell
Russell, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Cynthia
Cynthia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Disappointed this time.
I love the Cardinal and try to stay there whenever I’m in the area. This time, I found that the pillows were ROCK hard and so thick it was impossible to sleep. Our necks were very sore for the 4 days we were there. Still hurting! Mattresses were lumpy and room service mixed up our order 3 out of 4 times. The croissants were very stale, too. Housekeeping left the accumulating dirty glasses all over the room the entire time.
Fiona
Fiona, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Hands down the best hotel in Winston Salem
My stay was awesome! very clean, very luxurious.
Keziah
Keziah, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Audrey
Audrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
mashanda
mashanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Kinley
Kinley, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Sandra
Sandra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Beautiful hotel in noveau art deco style. Really dug the vibe.
Steffanie
Steffanie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Latoya
Latoya, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Aster Michael
Aster Michael, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Tinia
Tinia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Frances
Frances, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Absolutely loved the staff and the property!
Marcia
Marcia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Great atmosphere, game room downstairs unexpected bonus , wonderful staff and service
Julie
Julie, 3-night family trip
Verified Expedia guest review
6/10 Good
24 August 2024
Noisy at times. Dog friendly and dogs are barking at night…slowest elevators I have ever seen in my life… very overpriced for what it is…you would think that you are lodging in Chicago or NY.
Oleg
Oleg, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Always super friendly and accommodating staff. Always stay here when travelling to winston-salem!
Isabel
Isabel, 1-night business trip
Verified Expedia guest review
8/10 Very good
20 August 2024
Tracy
Tracy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Exceptional property - welcoming and helpful staff, beautifully appointed rooms and terrific dining options.