2/10 Poor
20 October 2024
When I arrived to be check in, I ask the counter saw my booking from Expedia and told guy in the counter she oh another agent that I don’t like as room rate is so cheap and customer demand a lot. I haven’t ever open my mouth. Felt insulted, when I ask which flr she said 1st fl, I told her I wish my room to be high shey I book the cheaper room, I need to pay to go 3rd fl
Siew Lay May
Siew Lay May, 2-night trip