803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
What's nearby
Tamarack Centre - 10 min walk
Cranbrook History Centre - 18 min walk
Wildstone Golf Course - 5 min drive
St. Eugene Golf Course - 7 min drive
Casino of the Rockies - 10 min drive
Getting around
Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive
Restaurants
Tim Hortons - 11 min walk
McDonald's - 10 min walk
Fenwick & Baker - 12 min walk
Starbucks - 10 min walk
A&W Restaurant - 9 min walk
About this property
Heritage Inn Hotel & Convention Centre Cranbrook
When visiting Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 19
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Hiking/biking trails nearby
Ski area nearby
Working away
6 meeting rooms
Conference centre
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
ATM/banking
Fitness centre
An indoor pool
Hot tub
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Special features
Dining
Skylight Cafe – This café only serves breakfast. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 250 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 0 to 1000000 per person
Renovations and closures
The following facilities or services will be unavailable from December 26 2024 to December 26 2024 (dates subject to change):
Bar/Lounge(s)
Dining venue(s)
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
Bar/lounge
Dining venue
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook
Frequently asked questions
Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?
Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Heritage Inn Hotel & Convention Centre Cranbrook?
No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.
What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness centre.
Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an on-site restaurant, Skylight Cafe. The dining venue will be unavailable from 26 December 2024 to 26 December 2024 (dates subject to change).
What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?
Heritage Inn Hotel & Convention Centre Cranbrook is located on the Cranbrook Strip, a short 10-minute walk from Tamarack Centre and 18 minutes' walk from Cranbrook History Centre.
Heritage Inn Hotel & Convention Centre Cranbrook Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
4 December 2024
Diana
Diana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Geert
Geert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Doug
Doug, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Lisa
Lisa, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
14 November 2024
Budget friendly but outdated & needs repairs ASAP!
Booked one night mid week with my kids as we passed through BC. Booked specifically for the budget, pool & hot tub.
Pool was an ice bath and hot tub was broken. "Pool towels" were hand towels.
Beds were terribly uncomfortable.
Room was non smoking, however smelled like it had been a smoking room for the past 40 years. Bathroom fan rattled so bad we thought it was going to fall out.
Road noise from the highway is terrible.
Ceiling creaks bad from movement in the rooms above.
Breakfast was mediocre at best. Denny's food is probably a better choice for your money.
Staff was friendly, but you have to ask the questions. They dont exactly elaborate on the details of the hotel.
My advice - go cheaper or go a little more expensive.... just re think this place.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Derek J
Derek J, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Doug
Doug, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
14 October 2024
Tried to charge us an extra 50 dollars for two adults even though the price was the same on Expedia for 1 or 2 adults.
Very strong accents so communication was difficult.
The hot tub was not working but they didn’t tell us that until we asked.
Shower did not keep an even temperature
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Doug
Doug, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Excellent for a one night stop on a journey
Dawn
Dawn, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 October 2024
Property needs renovation
Doug
Doug, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Overnight stay on the road home
We have stayed many nights at the Heritage Inn on our way back home from Vancouver Island. The rate for an overnight stay is very economical with a Breakfast included. Our stay was comfortable and quiet. I was a little disappointed there was no shampoo in the washroom. The service in the restaurant, front desk and lounge were great.
Linda
Linda, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 September 2024
The water smelled like moldy wet dirt not sure if it's the whole city or just the hotel but was nasty
Chad
Chad, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 September 2024
This is an older property that needs updating.
There are lots of stairs if the are no main floor rooms available. There was no one to assist with your luggage
It does however have a great restaurant and guests get a good discount. The server there was very pleasant and helpful
I will not stay there again
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Reasonable price.
Downside was our room faced the train tracks and the trains were noisy.
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 September 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
The hotel is situated close to fast food but their restaurant and bar is great. The room is quiet and clean but the overall appearance is worn
Kathy
Kathy, 1-night trip
Verified Expedia guest review
8/10 Very good
19 September 2024
Richard
Richard, 1-night trip
Verified Expedia guest review
6/10 Good
18 September 2024
.
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
6/10 Good
17 September 2024
Handy for access to restaurant, entering and leaving the city. Evening staff gave vague and incomplete instructions and barely friendly
Agnes
Agnes, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Friendly, efficient service from anyone we dealt with.
Good value