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Crystal Palace Hotel

3.0 star property
Ski hotel in Tbilisi with ski shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Palace Hotel

Frette Italian sheets, down duvets, pillow-top beds, desk
Frette Italian sheets, down duvets, pillow-top beds, desk
Staircase
Reception
Daily breakfast for a fee

Reviews

5.8 out of 10

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Housekeeping once per stay
  • Nightclub
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • Area shuttle
  • Ski shuttle
  • Casino shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Garden
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Frette Italian sheets, down duvets, pillow-top beds, desk

Standard Room

Highlights

Balcony
Air conditioning
TV
Down duvet
Frette Italian bed sheets
Pillow-top bed
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Frette Italian sheets, down duvets, pillow-top beds, desk

Single Room

Highlights

Air conditioning
TV
Down duvet
Frette Italian bed sheets
Pillow-top bed
Private bathroom
Satellite channels
Desk
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
10 Alexander Tsurtsumia Street, Tbilisi, 0103

What's nearby

  • Holy Trinity Cathedral of Tbilisi - 13 min walk - 1.2 km
  • Bridge of Peace - 18 min walk - 1.5 km
  • Shardeni Street - 19 min walk - 1.6 km
  • Chreli Abano Sulphur Bath and Spa - 19 min walk - 1.6 km
  • Freedom Square - 3 min drive - 2.6 km

Getting around

  • Tbilisi (TBS-Tbilisi Intl.) - 13 min drive
  • Tbilisi Central Station - 18 min drive
  • Avlabari Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Umfaris - ‬12 min walk
  • ‪Khedi Restaurant - ‬5 min walk
  • ‪Khinkali House - ‬9 min walk
  • ‪Maspindzelo | მასპინძელო - ‬4 min drive
  • ‪Coffee line - ‬9 min walk

About this property

Crystal Palace Hotel

Featuring a ski shuttle, Crystal Palace Hotel is a great choice for your ski holiday in Tbilisi. Free perks such as WiFi and self-parking mean that guests have more money for fun in the snow. Other highlights include a nightclub and a garden. Public transportation is close by: Avlabari Station is only 9 minutes on foot.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time ends: anytime
  • Express check-in available
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (1 total)*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (during limited hours)*
  • Train station pickup*

Off-site

  • Area shuttle*
  • Ski shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 8 AM–11 AM
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski shuttle (surcharge)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Nightclub
  • Reception hall

Accessibility

  • Wheelchair-accessible parking

Ski

  • Ski shuttle (surcharge)

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Down duvet
  • Frette Italian sheets
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of GEL 80 per vehicle (return)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service to the casino, shopping centre and ski area is offered for an extra charge
  • Late checkout can be arranged for an extra charge of GEL 50 (subject to availability)

Renovations and closures

This property will be closed from 27 October 2023 to 26 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Rollaway beds are available for GEL 15.0 per day

Pets

  • Pets are allowed for an extra charge of GEL 60 per pet, per day

Parking

  • RV/bus/lorry parking is available for an extra charge

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Crystal Palace Hotel Tbilisi
Crystal Palace Tbilisi
Crystal Palace Hotel Hotel
Crystal Palace Hotel Tbilisi
Crystal Palace Hotel Hotel Tbilisi

Frequently asked questions

Is Crystal Palace Hotel currently open?
This property will be closed from 27 October 2023 to 26 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Crystal Palace Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Palace Hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of GEL 60 per pet, per day.
Is parking offered on site at Crystal Palace Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Crystal Palace Hotel?
Yes, an airport shuttle is available. The charge is GEL 80 per vehicle return.
What are the check-in and check-out times at Crystal Palace Hotel?
Check-in ends: anytime. Check-out time is noon. Late check-out is available for a charge of GEL 50 (subject to availability). Express check-in is available.
Is there an on-site casino at Crystal Palace Hotel?
No, this hotel doesn't have a casino, but Casino Adjara (6-min drive) is nearby.
What is there to do at Crystal Palace Hotel and nearby?
Crystal Palace Hotel has a nightclub and a garden.
What's the area around Crystal Palace Hotel like?
Crystal Palace Hotel is in Old Tbilisi, a short 9-minute walk from Avlabari Station and 13 minutes' walk from Holy Trinity Cathedral of Tbilisi.

Crystal Palace Hotel Reviews

Reviews

5.8

5.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent and cheap 👌
Abbas, 5-night trip
Verified Expedia guest review

10/10 Exceptional

It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.
Asif, 1-night family trip
Verified Expedia guest review

8/10 Very good

Murman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Leah, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Nenad, 4-night trip
Verified Hotels.com guest review

2/10 Poor

The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.
Verified Hotels.com guest review

4/10 Fair

Budget hotel out of city centre
Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.
Verified Expedia guest review

2/10 Poor

Eyup, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Teleurstellend
Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!
Verified Expedia guest review

6/10 Good

観光地から少し遠いホテル
第一印象は、有名な観光地から少し離れている気がした。スタッフの対応は良くないと思ったが、部屋が広くて、設備が良い。
Verified Expedia guest review

2/10 Poor

het hotel staat ver buiten het centrum op een zeer slechte locatie . het koste veel moeite om een taxi te vinden die me er heen wilde brengen en het wist te vinden. bij aankomst werd me zeer vriendelijk verteld dat het hotel overboekt was en er geen kamer leeg was op de reservering staat ...deze boeking kan niet gerestitueerd , geannuleerd of gewijzigd worden. blijkbaar toch wel , na een half uur wachten werd ik door 2 niet nederlands of engels sprekende mannen naar een ander hotel gebracht. BEST HOTEL tsurtsumia str 10 daar was een spanjaard die het zelfde was overkomen.
Verified Expedia guest review

6/10 Good

エクスペディアの地図が間違ってるホテル！
ホテルと確認を取り、大至急エクスペディアの地図を訂正してください。 本来ならかなり分かりやすい場所にあるこのホテル、地図が間違っているために、ホテルにたどり着くのが大変でした。 部屋はまあまあ清潔でしたが、シャワーの水圧に難ありですね。お湯は出ました。 朝食は簡単な物ではありますが、わざわざ部屋に運んできてくれます。ありがたい。
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review