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Hotel Ismael

3.5 star property
Downtown Santiago hotel with outdoor pool and pool bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ismael

Reception hall
Outdoor pool
Outdoor pool
Interior detail
Front of property
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Parking available
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is S$191
includes taxes & fees
11 Jan - 12 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Balcony

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Bathrobes
Champagne service
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Lastarria District - 3 min walk - 0.3 km
  • Santa Lucia Hill - 8 min walk - 0.7 km
  • Plaza de Armas - 11 min walk - 0.9 km
  • Palacio de la Moneda - 3 min drive - 2.2 km
  • Medical Center Hospital Worker - 3 min drive - 2.8 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 15 min drive
  • Parque Almagro Station - 4 min drive
  • Matta Station - 4 min drive
  • Hospitales Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Catholic University Station - 8 min walk
  • Baquedano Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Bocanariz - ‬3 min walk
  • ‪Holy Moly - ‬2 min walk
  • ‪Mulato - ‬3 min walk
  • ‪Emporio La Rosa - ‬2 min walk

About this property

Hotel Ismael

Hotel Ismael puts you within a 10-minute drive of Costanera Center and Parque Arauco Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: Bellas Artes Station is 4 minutes and Catholic University Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking includes off-street options
    • Off-site parking nearby (USD 15 per night; discounts available)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Reception hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 15 per night (33 ft away)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael offer free cancellation for a full refund?
Yes, Hotel Ismael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ismael?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Ismael?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ismael?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Hotel Ismael?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Hotel Ismael?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Ismael and nearby?
Hotel Ismael has an outdoor pool and a picnic area, as well as a garden.
Does Hotel Ismael have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Ismael like?
Hotel Ismael is in Downtown Santiago, a short 4-minute walk from Bellas Artes Station and 3 minutes' walk from Lastarria District.

Hotel Ismael Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Pissed off!
Having stayed at this property twice previously, we had an expectation that we would be accommodated in a better quality room considering we were return customers. We were placed in a room overlooking derelict apartments at the back instead of one in the front overlooking the park with an actual balcony. Furthermore the hot water did not work in our bathroom for two days and we couldn't shower our shave! Not good enough by far!
Steven M, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful boutique hotel in a great historic neighborhood with amazing staff! Fantastic fresh breakfast buffet. Nice park across the street and easy walking distance to musuems, parks, and plenty of PIZZA! Dont forget to try Verace Pizza around the corner and say hello to Aldo!
Stephanie, 3-night trip
Verified Expedia guest review

6/10 Good

Our carpet and bathroom floor were not cleaned the whole time we were there (3 nights). Also the used coffee cups and bathroom glass were never replaced. The French balcony door wouldn’t totally close so lots of noise at night (we were facing the front). And the air conditioner went out and was never properly fixed
Denise, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We stayed here for four nights two months ago at the start of our winter escape to summer and we returned for a night before our flight home. We were greeted like old friends and, once again, enjoyed the rooftop terrace, the great breakfast and the lovely surroundings, touring several nearby sights that we particularly enjoyed or missed the last time. The staff is terrific and we will certainly return.
Arthur, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Michel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

one of two elevators not working the entire time of my stay,
Cornelius, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Ismael : Santiago’s most walkable location
Staff were extremely helpful especially at the front desk, in the dining area and the night management staff . The location of this hotel to the sites, restaurants and park was amazing. Recommended highly with location for scenic walking in every direction.
J R, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff convenient for hop bus. English speaking staff. Looked after all our needs.
Donna, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great desk staff location was excellent, safe neighborhood.
Debra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

katharine, 1-night trip
Verified Expedia guest review

2/10 Poor

The staff was helpful, but couldn't fix the air conditioning
Roslyn, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Arthur, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nicholas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Elena, 3-night trip
Verified Expedia guest review

4/10 Fair

The black painted walls are depressing. The carpets are old and filthy. The beds are good. The front desk service was uncertain with regard to whether I paid ahead of time or not.
Verified Expedia guest review

8/10 Very good

Anthony, 2-night trip
Verified Expedia guest review

2/10 Poor

The hotel never returned my security deposit!!!!!!
The hotel did not return my security deposit. This is completely unacceptable.
Carlos, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Location is perfect, staff kind and attentive. My room in particular had seen better days. Very old carpet and a moldy bathroom (shower and light fixtures.) Bedding and towels crisp and clean!
Shalini, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff. Rooms are quiet and clean. Beds comfy. Perfect for the stay.
Jenny, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

the staff made my stay wonderful! everyone was so nice and kind and willing to help... DIEGO was excellent... I would recommend this hotel... Also location was easy to get to historical and touristic sites....
Norman, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff. Diego was extremely helpful in particular.
Diane, 6-night romance trip
Verified Expedia guest review