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RSL Cold & Hot Springs Resort Suao

4.0 star property
Baroque Suao resort with full-service spa, connected to the convention centre

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Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Hot springs
Dock
Beach nearby
Beach nearby
VIP Access

Reviews

9.0 out of 10
Wonderful
RSL Cold & Hot Springs Resort Suao offers a family-friendly escape with three on-site restaurants, shopping, and a relaxing garden. Indulge in spa treatments like facials and massages or take the kids to the playground and arcade/game room. With free WiFi, an indoor pool, outdoor pool with sun loungers, hot springs on site for unwinding.

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Airport transfer
  • Pool
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free bus station shuttle

Feel at home (6)

  • Children stay free
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
The current price is S$276
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western Style Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Mountain view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Tatami Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese Style Tatami Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese style room (Dual spring bath)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Lakeshore Hotel Suao

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,002 reviews
The price is S$186
includes taxes & fees
6 May - 7 May
Lakeshore Hotel Suao
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About the area

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

What's nearby

  • Suao Cold Springs - 5 min walk - 0.5 km
  • Nanfang Ao Fishing Port - 3 min drive - 3.0 km
  • Nanfangao Nantian Temple - 3 min drive - 3.0 km
  • Tofu Cape - 5 min drive - 3.7 km
  • Wulaokeng Scenic Area - 8 min drive - 6.1 km

Getting around

  • Taoyuan International Airport (TPE) - 98 min drive
  • Suaoxin Station - 4 min drive
  • Suao Xinma Station - 4 min drive
  • Suao Station - 11 min walk
  • Free local area shuttle
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free bus station shuttle

Restaurants

  • ‪鳳鳴蘇澳羊羹本舖 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪正好鮮肉小籠包 - ‬7 min walk
  • ‪永豐活海鮮餐廳 - ‬13 min walk
  • ‪新建利冰店 - ‬13 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Bring the kids when you stay at RSL Cold & Hot Springs Resort Suao in Suao and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, facials or aromatherapy, and Snack Bar, one of 3 restaurants, serves lunch and dinner. Other highlights at this Baroque resort include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers like the overall property condition.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 152 units
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
    • This property’s pool will be available 07:00~22:00 everyday from April to October and 08:00~22:00 everyday from November to March.
    • Due to cleaning, this property's pool will close at 12:00-15:00 everyday.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets stay for free (2 total)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle*
    • Free train station shuttle from 11:00 AM to 9:00 PM*
    • Free bus station shuttle
DONE

Off-site

    • Free area shuttle within 6 kilometres
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Hot springs
  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Baroque architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Portable shower seat
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell and phone notifications
  • Step-free path to entrance

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.

Dining

Snack Bar – Overlooking the pool, this café serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately TWD 4180 to 4180 for adults and TWD 2750 to 2750 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 3:00 PM to 10:00 PM
  • Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
  • Hot springs access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 24365486

Also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao offer free cancellation for a full refund?

Yes, RSL Cold & Hot Springs Resort Suao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at RSL Cold & Hot Springs Resort Suao?

Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 3:00 PM to 10:00 PM.

Are pets allowed at RSL Cold & Hot Springs Resort Suao?

Yes, pets stay for free, with a limit of 2 total.

Is parking offered on site at RSL Cold & Hot Springs Resort Suao?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.

Is an airport shuttle service offered by RSL Cold & Hot Springs Resort Suao?

Yes, an airport shuttle is available.

What are the check-in and check-out times at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at RSL Cold & Hot Springs Resort Suao and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes hot springs. Enjoy treatments at the spa and relax in the indoor and outdoor pools. RSL Cold & Hot Springs Resort Suao also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near RSL Cold & Hot Springs Resort Suao?

Yes, there are 3 on-site restaurants, featuring pool views.

Does RSL Cold & Hot Springs Resort Suao have rooms with private hot tubs?

Yes, each room has a spring water bath.

What's the area around RSL Cold & Hot Springs Resort Suao like?

RSL Cold & Hot Springs Resort Suao is in the heart of Suao, a short 5-minute walk from Suao Cold Springs.

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RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Relaxing stay

Kind staffs, excellentservice.
TA WEI, 1-night trip

10/10 Exceptional

Super clean, well maintained facility, great staff
Qiwen, 1-night trip

10/10 Exceptional

Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Dessa, 1-night trip

10/10 Exceptional

Amazing Stay

An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Brian, 2-night trip

10/10 Exceptional

Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Dessa, 1-night trip

8/10 Very good

In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Lauren, 1-night trip

8/10 Very good

Excellent service, but worth the price?

The place was beautiful, clean, the staff extremely friendly and professional. Definitely on the high end side. There is a convenience store about a block away. Pros: Service was excellent Staff super friendly and helpful Hotel facilities are very well maintained Rooms were clean Restaurant food was pretty good At breakfast you can eat as much as you want, you just have to ask for it. The hotel premises have a very romantic and private atmosphere. Cons: Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning. Room was small for the price. Amenities not provided (toothbrush, comb, etc) but available at then gift shop The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets. Restaurant is packed at breakfast time, so need to wait in line.
CHENG WEN, 1-night trip

8/10 Very good

I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Yoren, 2-night trip

8/10 Very good

貼心服務及高性價比

1.到達飯店門口應立即主動協助接過住客的手提行李，以便利住客下車；2.客房的迎賓禮應更有變化豐富；3.日式房型應提供一張座椅，以便利站起及落座；4.飯店餐飲值得推薦，房間冷氣溫度適中、浴用水溫度穩定；5.工作人員親切周到、Joy陳小姐主動幫忙拍照、接駁的林小姐貼心服務。
I-TING, 2-night trip

10/10 Exceptional

1-night trip

6/10 Good

Li ping, 1-night trip

10/10 Exceptional

Shih Chih, 1-night trip

10/10 Exceptional

很棒、很舒適的環境，服務人員每個都很熱忱，
ChihMing, 1-night trip

8/10 Very good

WenChen, 1-night trip

10/10 Exceptional

Chin Hsing, 1-night trip

10/10 Exceptional

優秀的飯店

15～16年的飯店，不論是飯店外觀或設施都很用心的在維護。
Chih Chun, 1-night trip

10/10 Exceptional

Huang-Hsiu, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

ChiaHuei, 1-night trip

10/10 Exceptional

Chin Wei, 1-night trip

6/10 Good

整體環境

進出不便、停車場不在飯店內、冷氣溫度過低
HSINYI, 1-night trip

8/10 Very good

Emily, 3-night trip

8/10 Very good

Kuo-an, 3-night trip

10/10 Exceptional

服務親切，設施良好。
套餐式的早餐，很舒服的服務。
1-night trip

10/10 Exceptional

CHING YUEH, 1-night trip