Extremely disappointing compared to other hotels at similar prices. Water only heats up once you have inserted card, if you turn off most lights, extractor fan and aircon and it still took over an hour to heat up. The tap is very difficult to set and as the shower is minuscule, one keeps knocking the tap off its setting after which the water is either scorching or freezing. Not enough hot water for 2 adults to shower and wash hair after each other. The shower curtain clings and the rod kept falling down, constantly. No cupboard, only 2 shelves, 2 hangers and 5 knobs. There was a very big leak from the shower into the bedroom. Sometimes wet towels (only 1 smallish, thin towel per person provided) weren't changed and there was nowhere for them to dry, toilet paper allowed to run out, room not always serviced in spite of being vacated well before 10. No bath mat provided. Toilet brush absolutely filthy. No elevator. Reception employees were as helpful as they could be, given the circumstances.