Sheraton Guangzhou Hotel puts you within a 10-minute drive of Canton Tower and Beijing Road Pedestrian Street. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Bene Italian & Seafood, one of 4 restaurants, serves lunch and dinner. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. The helpful staff and shopping get good marks from fellow travellers. Public transportation is only a short walk: Shipaiqiao Station is 10 minutes and Tianhe Sports Center Station is 11 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
445 rooms
Arranged over 33 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Bene Italian & Seafood – This seafood restaurant serves lunch and dinner.
Daily Social – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
& More by Sheraton – On-site lobby lounge. Open daily.
Yue Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 1000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children
Airport shuttle service is offered for an extra charge of CNY 780 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 100 per cent
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID – 9144010169154142X5
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou
Frequently asked questions
Does Sheraton Guangzhou Hotel offer free cancellation for a full refund?
Yes, Sheraton Guangzhou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Guangzhou Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Guangzhou Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Guangzhou Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sheraton Guangzhou Hotel?
Yes, an airport shuttle is available. The charge is CNY 780 per vehicle one-way.
What are the check-in and check-out times at Sheraton Guangzhou Hotel?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Sheraton Guangzhou Hotel and nearby?
Sheraton Guangzhou Hotel has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Guangzhou Hotel?
Yes, there are 4 on-site restaurants, featuring Fusion cuisine.
Does Sheraton Guangzhou Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sheraton Guangzhou Hotel like?
Sheraton Guangzhou Hotel is located on the Strip in Tianhe, a short 10-minute walk from Shipaiqiao Station and 9 minutes' walk from Taikoo Hui.
Sheraton Guangzhou Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 October 2024
Paul
Paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
KA LAI
KA LAI, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
Guangzhou Tianhe is great
This is the only hotel that I have been staying whenever I visited Guangzhou for the past 15 years. Very good location and great food and shopping nearby
Tan
Tan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Eli
Eli, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
andrew
andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Chung Chi
Chung Chi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Very very Good service
CHEUNG
CHEUNG, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
tan
tan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
Excellent staff
David
David, 3-night family trip
Verified Expedia guest review
8/10 Very good
22 July 2024
Joo Eer
Joo Eer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
This is a very nice hotel. Excellent in everyway. It will be my choice of hotel in Guangzhou.
Jeffrey
Jeffrey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Walkable and easy access to shopping malls
ELLIOTT
ELLIOTT, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Connected to a mall
Omar
Omar, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2024
Wet nice
Wendy
Wendy, 1-night trip
Verified Expedia guest review
8/10 Very good
14 June 2024
Everything is fine. I rate this facility 4 stars because there was one cockroach ran over inside a men’s restroom when my husband visited the restroom at 2nd floor during breakfast time.
Juxing
Juxing, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Mei Ching
Mei Ching, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Good location. Easy accessible to all the shopping malls. The hotel staff were very friendly at the Sheraton club and the concierge was very helpful . Room was very spacious and bed very comfortable 😀😀 Overall ,an excellent experience staying in Sheraton. Will stay again on my next visit 😀😀
Choo Share
Choo Share, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Convenient for shopping, dining and metro stations nearby.