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Santa Helena Iscala

3.5 star property
Experience mountain tranquility near nature's beauty. Savor local flavors at breakfast then float down to relaxation on our lazy river.

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Photo gallery for Santa Helena Iscala

Terrace/patio
Front of property
Reception
Living area
Courtyard view
Nestled in the mountains, Santa Helena Iscala offers a tranquil retreat. Enjoy a local breakfast, unwind by the 2 spa tubs or explore the garden and outdoor pool with lazy river. Previous guests have appreciated luggage storage and concierge services that make their stay seamless.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Pool
  • Free breakfast
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool and 2 hot tubs
  • Lazy river
  • Spa services
  • Terrace
  • Garden
  • Snack bar/deli
  • Laundry service
  • Concierge services
  • Picnic area
  • Charcoal grills
  • Luggage storage

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Chargoal grill(s)
  • Dry cleaning/laundry service
  • Free self-parking
The current price is S$136
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury House, Mountain View

Terrace/patio

Luxury House, Mountain View

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Kitchenette
Dishwasher
TV
2 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 Double Beds and 2 Double Sofa Beds

View all photos for Deluxe House, Mountain View

Terrace/patio

Deluxe House, Mountain View

Highlights

Deck/patio
Separate sitting area
Private pool
TV
3 bedrooms
2 bathrooms
Private bathroom
Wardrobe
  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Mountain View

Terrace/patio

Luxury Suite, Mountain View

Highlights

Deck/patio
Private hot tub
TV
Separate bedroom
Private bathroom
Wardrobe
Living room
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is S$59
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About the area

Map
Km 5 Chinácota-Toledo, Chinacota, Norte de Santander, 541077

What's nearby

  • Ecoparque Comfanorte Cúcuta - 42 min drive
  • Ventura Plaza Commercial Center - 44 min drive
  • Santa Clara Cathedral - 84 min drive
  • Los Tanques Park - 88 min drive
  • Sambil San Cristobal Mall - 110 min drive

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 106 min drive

Restaurants

  • ‪La Tribu Cerveza Artesanal - ‬3 min walk
  • ‪Quinta K - ‬7 min drive
  • ‪La Montaña - ‬12 min drive
  • ‪Restaurante La Granja Chinácota - ‬7 min drive
  • ‪El Pollo - ‬26 min drive

About this property

Santa Helena Iscala

Enjoy your visit to Chinacota with a stay at Santa Helena Iscala. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights include a lazy river, a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 3 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets stay for free
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:00 AM
  • Charcoal grills
  • Snack bar/deli

Travelling with children

  • Lazy river

What to do

  • Ecotours
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Spa services
  • Lazy river
  • 2 hot tubs
  • Banquet hall
  • Walkway to water

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • Television

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Refundable deposits

  • Cash Breakage deposit: COP 300000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late checkout can be arranged for an extra charge of COP 200000 (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Frequently asked questions

Does Santa Helena Iscala offer free cancellation for a full refund?

Yes, Santa Helena Iscala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Santa Helena Iscala?

Yes, there's an outdoor pool.

Are pets allowed at Santa Helena Iscala?

Yes, pets stay free.

Is parking offered on site at Santa Helena Iscala?

Yes, there's free self parking.

What are the check-in and check-out times at Santa Helena Iscala?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge of COP 200000 (subject to availability).

What is there to do at Santa Helena Iscala and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes ecotours. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a lazy river and spa services. Santa Helena Iscala also has a picnic area and a garden.

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Santa Helena Iscala Reviews

Reviews

9.8

Exceptional

15 external reviews