4/10 Fair
28 January 2025
Awfull - stay away
Terrible experience. close to being crooks.
Although the price is atractive and location is ideal, don't be fooled. After you book whit hotels.com there is an other long and sketchy process with the appartment managers. You have to enter personal info, picture of ID, credit card info.. But after that, they will tell you that the system has a problem and that you have to leave the 500$ deposit by e-transfer. If you do, you are doomed. tons of back and forth by phone, email, text messages. completely disorganised. But when you get there.. oh... appartments are not cleaned. hair all over the bathroom ( and not long hair you know... ) pictures do not represent at all the reality. they will show you pictures of a nice bed, but you only see half of it. When you get there you realise that the bed is in the living room. Dividers made out of studs and wood. They agreed to move us to another appartment. not much better. had to ask the lady to do some basic cleaning, etc.. no toaster, etc.. But you know, what ? you are doomed, because they have your cash deposit from the e-transfer. try to argue after that... Lucky for us, our bank had blocked the transfer because the management try to deposit in a different account than the info supplied originally.
If you value peace of mind, pay a bit more and find something else.
PS: I will spare you the pictures taken in case you are having dinner..
Verified traveller
2-night family trip
Verified Hotels.com guest review
