Located in Zacatecas Centro, Hotel Casa Santa Lucia offers a warm welcome with free English breakfast and a business center. Connect to WiFi and enjoy the convenience of tour/ticket assistance, smoke-free premises, and an elevator.
717 Av. Hidalgo Zacatecas Centro, Zacatecas, ZAC, 98000
What's nearby
Historic Center - 1 min walk - 0.0 km
Plaza de Armas - 1 min walk - 0.1 km
Zacatecas Cathedral - 2 min walk - 0.2 km
El Eden Mine - 12 min walk - 1.1 km
Bicentennial Plaza - 13 min walk - 1.1 km
Getting around
Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.) - 28 min drive
Airport shuttle (surcharge)
Restaurants
Gloria Jean's Coffees - 1 min walk
Los Balcones de la Revolucion - 2 min walk
Lucky Luciano - 4 min walk
Mariscos boca del rio - 2 min walk
Bar la Escondida - 1 min walk
About this property
Hotel Casa Santa Lucia
Enjoy your visit to Zacatecas with a stay at Hotel Casa Santa Lucia. Free perks include WiFi and English breakfast daily between 8:00 AM and 10:00 AM.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (up to 15 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for on-site parking
Off-site parking within 984 ft (MXN 80 per night), from 8:00 AM to 10:00 PM
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 8:00 AM–10:00 AM
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Facilities
Communal living room
Accessibility
Lift
Lift door width (centimetres): 110
Wheelchair-accessible path to lift
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Printer
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (return. Maximum occupancy 4)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 200 per pet, per night
Parking
Parking is available nearby and costs MXN 80 per night (984 ft away; open 8:00 AM to 10:00 PM)
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HOTEL CASA SANTA LUCIA Hotel
HOTEL CASA SANTA LUCIA Zacatecas
HOTEL CASA SANTA LUCIA Hotel Zacatecas
Frequently asked questions
Does Hotel Casa Santa Lucia offer free cancellation for a full refund?
Yes, Hotel Casa Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Santa Lucia?
Yes, pets are welcome, with a maximum weight of 15 kg per pet. There's a charge of MXN 200 per pet, per night. Service animals are exempt from fees.
Is an airport shuttle service offered by Hotel Casa Santa Lucia?
Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle return.
What are the check-in and check-out times at Hotel Casa Santa Lucia?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What's the area around Hotel Casa Santa Lucia like?
Hotel Casa Santa Lucia is in Zacatecas Centro, a short 1-minute walk from Historic Center and 2 minutes' walk from Zacatecas Cathedral.
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Hotel Casa Santa Lucia Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
27 Mar, 2025
Staff was ready to greet us from outside, very friendly and informative.
Verified traveller
4-night trip
10/10 Exceptional
12 Jul, 2024
Great place to stay at
Lupe
Lupe, 1-night trip
6/10 Good
21 Feb, 2025
They need to upgrade their bathroom facilities
Mario
Mario, 3-night trip
10/10 Exceptional
23 Aug, 2024
The staff was very friendly, the rooms were clean and everything was within walking distance.
Maria
Maria, 2-night trip
10/10 Exceptional
8 Nov, 2024
Walking distance to everything you need
Cesar
Cesar, 2-night trip
10/10 Exceptional
23 Oct, 2024
Close to everything
Mireya
Mireya, 1-night trip
10/10 Exceptional
30 Jul, 2024
Breakfast was included and it was good
Rosana
Rosana, 1-night trip
4/10 Fair
2 Dec, 2024
I was disappointed about the cleanenless and poor service offered. The only good thing is the breakfast, even dough the cook wasn’t very friendly, the food was good.
Enriqueta
Enriqueta, 2-night trip
6/10 Good
21 Jan, 2025
Roaches , bathroom tub water wouldn’t go down called for came but didn’t change , the cleaning was bad . Went to eat breakfast in the place lady very rude , asked for something said don’t have then bought it . Bad service would not recommend dinning eighter
Alma
Alma, 3-night trip
10/10 Exceptional
28 Jul, 2024
Great customer service and helped with transportation. Jaime was very helpful and kind .
Frankie
Frankie, 7-night trip
10/10 Exceptional
31 Mar, 2024
In the heart of Zacatecas historic district. Walked everywhere. Great location
Ewa
Ewa, 1-night trip
10/10 Exceptional
17 Jul, 2024
Thank you for everything.
Lucia
Lucia, 6-night trip
10/10 Exceptional
25 Apr, 2024
A older hotel across the street Plaza Hidalgo. Within walking distance to restaurants, museums and markets. I didn't have a balcony but enjoyed the rooftop terrace. Beautiful view of a Serro de la Buffa. A hilltop with the cable car 🚡 station and Patrocino church. Very beautiful view in the evening.
John
John, 3-night trip
2/10 Poor
3 Apr, 2024
There was a religious celebration going on. No cars could get past it. I could not get to the hotel and had to book at another hotel. I guess I lost the money I paid.
Emily
Emily, 1-night trip
10/10 Exceptional
22 Feb, 2024
They said I didn’t pay through website so had to pay again
Alfred
Alfred, 1-night trip
4/10 Fair
7 Apr, 2024
I booked a nice and quite room in the back of the hotel. Upon check-in I was offered a "better and larger room on the frontside with great city views and even a balcony" for $400 extra. There would be a concert on the square, but I was assured it would only be from 8 pm until 10 pm.
I accepted the offer and found myself in a extremely noisy room, with a balcony door that could not close and not just the "rehearsal" noise from the concert less than 50 meters away from 3 pm on, but with a heavy power generator for the concert's power supply running just under my window.
When I asked to undo the "upgrade", I was told the other room was not available anymore.
The building might have some historic value, but infrastructure and above all the service are terrible !!
Hardly a 2 star hotel. The only positive element is the location in the historic center of Zacatecas, steps away from the main sqare and the catedral.
Antoon
Antoon, 1-night trip
8/10 Very good
23 Apr, 2025
Bien, regresaría.
Si vas a algún evento en la plaza mayor, este es el hotel perfecto. Lo malo es que no tiene estacionamiento y está sobre una calle muy transitada. El desayuno que viene incluído es cualquier cosa, vale más la pena salir a comer algo. El estado de la habitación estaba bien, pero se nota que hace falta un poco de mantenimiento. El servicio excelebte. En general está bien y vale la pena todo con tal de estar a un paso de la plaza.
Verified traveller
1-night trip
8/10 Very good
11 Apr, 2025
Jaziel Atlai
Jaziel Atlai, 1-night trip
2/10 Poor
19 Jan, 2025
Falta de capacitación del personal, no hay quien te lleve a tu habitación el de la recepción te mandan a que subas solo y no te lleva a tu habitación como lo hacen en otros hoteles, el elevador no funcionaba, el desayuno era pésimo y deficiente, nada que ver con otros hoteles que están en el mismo rango de precios, y luego la regadera goteaba y la TV hacía un ruido raro y no se escuchaba con claridad y la habitación no tenía ni una agua de cortesía, jamás vuelvo a ir ahí
Cristian
Cristian, 1-night trip
10/10 Exceptional
9 Jan, 2025
Muy buena atención de parte del personal
Zazyl
Zazyl, 2-night trip
8/10 Very good
6 Jan, 2025
Muy buena locacion
mercedes
mercedes, 3-night trip
4/10 Fair
6 Jan, 2025
Céntrico construccion antigua y en su tiempo fue un lindo hotel. Pero No han renovado colchones y los cuartos húmedos pica luz y malas instalaciones drenajes y muy descuidado. Para ser hotel del centro hay otras opciones actuales y de mejor precio y calidas
Martha Olivia
Martha Olivia, 1-night trip
4/10 Fair
29 Dec, 2024
No contaba con cable de TV y mal trato del personal de la entrada principal