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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with spa, near Kumamoto Castle

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Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Property entrance
Sauna
Lobby
Front of property – evening/night
In the heart of Chuo Ward, CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a tranquil retreat. Unwind in the indoor public bath or take advantage of dry cleaning/laundry services. With free in-room WiFi, luggage storage, and a 24-hour front desk, guests have praised the helpful staff and convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (8)

  • Housekeeping (on request)
  • Full-service spa
  • Breakfast available
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Laundry facilities
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
  • Flat-screen TV
  • Private bathroom (not in room)
The current price is S$110
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Private Spa Suite

In-room safe, blackout curtains, soundproofing, iron/ironing board

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 46 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Twin Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Bidet
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

In-room safe, blackout curtains, soundproofing, iron/ironing board

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Corner Twin, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room Single Use, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 30 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Hollywood Twin Room Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 30 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Corner Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • Sleeps 8
  • 4 Single Beds

View all photos for Double Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • Sleeps 8
  • 4 Single Beds

View all photos for Business Double Room Single Use, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Business Double Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Corner Twin, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
Detached private bathroom
  • Sleeps 4
  • 2 Single Beds

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9.6 out of 10, Exceptional, 1,557 reviews
The price is S$150
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About the area

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 12 min walk - 1.1 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.3 km

Getting around

  • Kumamoto (KMJ) - 50 min drive
  • Fujisakigumae station - 18 min walk
  • Kumamoto Station - 25 min walk
  • Kumamoto Minami Station - 29 min walk

Restaurants

  • ‪松屋 - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪すき家 - ‬3 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪メイドカフェQT - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a great location, putting you within a 15-minute walk of Kumamoto Castle. Guests can be pampered with spa services at the spa. The helpful staff and location get great marks from fellow travellers.

Languages

English, Japanese, Korean

At a glance

DONE

Hotel size

    • 380 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking within 1640 ft (JPY 1300 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Travelling with children

  • Bed rails

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 64
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom (not in room)
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sky Spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person

Parking

  • Parking is available nearby and costs JPY 1300 per night (1640 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Are pets allowed at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Sorry, pets aren't allowed.

Is parking offered on site at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at CANDEO HOTELS KUMAMOTO SHINSHIGAI and nearby?

CANDEO HOTELS KUMAMOTO SHINSHIGAI has a spa.

What's the area around CANDEO HOTELS KUMAMOTO SHINSHIGAI like?

CANDEO HOTELS KUMAMOTO SHINSHIGAI is in Chuo Ward, a short 14-minute walk from Kumamoto Castle and 5 minutes' walk from Sakura Machi Kumamoto. Travellers say that the hotel is in a great location.

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CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Spa
Onsen
Castle
Restaurant
Parking
Shopping malls
Food

What guests liked

  • The rooftop spa was a highlight, offering a lovely onsen bath and great city views. (15 reviews)
  • Breakfast was delicious and offered a good selection with attentive staff. (4 reviews)
  • Plenty of parking available near the property with convenient cash vouchers offered. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

This is very nice hotel.
2-night trip

8/10

Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day.
2-night trip

8/10

Rooms are clean, updated ,and comfortable easy to access, it is in city , surrounding many shops
1-night trip

10/10

Great location, we could walk or take the tram easily anywhere. We liked the comfortable room and bed. Nice onsen. The breakfast had a good selection. Our only complaint is that the coffee is weak and terrible
3-night trip

10/10

Nice hotel
1-night trip

10/10

Great location, new and clean facilities. Good value for money.
2-night trip

8/10

Great location, roomy, comfortable bedrooms, clean and lovely staff. The spa area was lovely and open over a long period during the day. The big disappointment was the buffet breakfast. We got there for the last serving and many dishes were gone and/or luke warm in the bain maries.
1-night trip

10/10

This hotel is amazing. It is surprising that the hotel is so great but the price is very affordable. The sky view hot springs is amazing. The room is also spacious. Highly recommend.
1-night trip

10/10

Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful!
1-night trip

10/10

A fantastic experience with an absolutely gorgeous onsen!
3-night trip

8/10

Convenient close to transportation and dining options.
3-night trip

10/10

Great location and walkable to everything. Nice walking streets closed to cars. Clean and quiet rooms.
3-night trip

10/10

Great hotel! Loved the spa! Spacious and in a good, easy location. Will choose Candeo again !
3-night trip

10/10

Clean room and spacious bedroom ; a shopping mall nearby which provides food and souvenir shops - perfect location for quick shopping if very tight schedule in trip!
2-night trip

8/10

Fantastic location. Roomy rooms for Japanese style hotel. Great condition of facilities. Only bummer was a no tattoo policy for the hotel spa, which impacted me as a western tourist
1-night trip

10/10

Spacious room, excellent space arrangement, comfortable room setting, efficient check in & check out arrangement, plus nice staff team. Also convenient location.
3-night trip

8/10

Staffs very helpful, smart and caring
2-night trip

10/10

Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended.
1-night trip

10/10

Good experience
2-night trip

8/10

It’s clean and tidy
4-night trip

10/10

The best service I have received during my stay in Kumamoto. The room is very spacious and clean with public bath with amazing view of the city. The cleaning service visit every day to make sure the room is tidy and equipped with sufficient towels. I would definitely stay again in this hotel if I were to visit Kumamoto.
2-night trip

10/10

Amazing breakfast. Feels like a 5 star hotel with very attentive staff. Hotel even have laundry rooms so we could do our laundry after hours. It was an added connivence especially for those with kids. Very close to shopping area.
1-night trip

6/10

Room was spacious and comfortable but cleanliness is spotty. Found a strand of pubic hair in the shower and a dried up contact lens in the room. Mildew on shower curtain and mold on edge of bathtub. Extra bath towels will not be delivered to your room, you need to collect them from reception. Room slippers are not disposable, so are they clean? Near to main shopping street and has a spa.
1-night trip

8/10

X
2-night trip

8/10

a
2-night trip