Ayhan Sürmen Serender Restaurant & Cafe - 7 min walk
İmren Lokantası - 8 min walk
About this property
Şehrar Suit Hotel
When visiting Surmene, Şehrar Suit Hotel is a great choice to consider. Guests will have free perks such as WiFi and valet parking.
Languages
Arabic, English, Turkish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free (dogs and cats only)
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, uncovered on-site valet parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Free daily reception
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Lockers available
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Hardwood flooring in room
Room amenities
Be entertained
82-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Selected Comfort mattress
Freshen up
Rainfall shower heads
Shower only
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Computer monitor
Desk chair
Printer
Food and drink
Chef
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Restaurant dining guide
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 8 to 20 for adults and EUR 8 to 20 for children
Laundry facilities are available for an extra charge of EUR 15 per day
Children & extra beds
Rollaway beds are available for EUR 10.0 per day
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Property Registration Number 20444
Also known as
Şehrar Suit Hotel Hotel
Şehrar Suit Hotel Surmene
Şehrar Suit Hotel Hotel Surmene
Frequently asked questions
Are pets allowed at Şehrar Suit Hotel?
Yes, cats and dogs stay free.
Is parking offered on site at Şehrar Suit Hotel?
Yes, there's free valet parking.
What are the check-in and check-out times at Şehrar Suit Hotel?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.
Are there restaurants at or near Şehrar Suit Hotel?
Yes, there's an on-site restaurant.
Şehrar Suit Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
1 August 2024
Very good
Ahmed
Ahmed, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 August 2023
The best hotel in trabzon
abdullah
Verified Expedia guest review
10/10 Exceptional
6 September 2022
Bassam
Bassam, 5-night trip
Verified Hotels.com guest review
8/10 Very good
20 August 2022
Naser
Naser, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2022
فتدق رائع
من افضل الفنادق في طرابزون
فهو فندق نظيف وسويت واسع فلهم الشكر والتقدير
mansour
mansour, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2022
AHMED
AHMED, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2022
Great hotel, new furniture, very clean, pet-friend
Great hotel! New furniture! Very clean! And tasty food in restaraunt! Pet-friendly! My pug said it's great hotel! Thanks.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Emine
Emine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Tevfik
Tevfik, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 April 2024
Sürmene'de huzurlu bir mola
Bu oteli seçmek ile doğru bir karar verdiğimizi resepsiyona vardığımız anda anladık. Karşılayan personel güleryüzlüydü. Biz daha söylemeden kedimizi sordular. Odalar geniş ve temizdi. 2 gece kaldık. Tavsiye ederim
Hakan
Hakan, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 April 2024
Otel yeni ve çok temiz. Isınma yetersiz üşüdük, söyledik fakat tüm oteli 25 derece de sabitlemişler yani bir şey yapamadılar . Duş bölümünde sıcak su zayıf geliyor.
Gece otel görevlisi dikkatsizce davranıp odamıza kartla girmeye kalkması ayrı bir durumdu , sanırım odayı konuklara gösterecekti, bu konuda daha dikkatli olmalılar.
Otele girişten çıkışa kadar hep pozitif tavrıyla Sümeyye hanıma teşekkür ederiz.
Hakan
Hakan, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 September 2023
Volkan
Volkan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2023
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2023
YURIY
YURIY, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
1 November 2022
Dolandırıcı İşletme
Rezervasyonumu haftalar öncesinden oteli de arayıp bizzat oda müsaitliği ve fiyat teyidi alarak hotels.com üzerinden yaptım. Rezervasyon günümde otele başvurarak giriş işlemlerimi tamamladım ve odama yerleştim. 3 kişilik rezervasyon yaptığım için odama ekstra yatak eklendi herhangi bir sorun yoktu. Dolaşmak için dışarı çıktım ve akşam otele döndüğümde otel sahibi olduğunu söyleyen biri önümü keserek bu fiyata bu odada kalamayacağımızı söyleyerek benden x2 kat ödeme talep etti. Ödememi haftalar öncesinden site üzerinden yaptığımı, üstelik bunu yaparken telefon ile otel danışmanından da onay aldığımı ekstra bir ödeme yapamayacağımı söylediğimde sitedeki fiyatın hatalı olduğunu fark etmemekle suçlandım. Sanki bu benim sorumluluğumdaymış gibi! Madem durum böyle, odama kabulümü niye yaptınız diye sorduğumda otel sahibi bu konunun da personelinin hatası olduğunu söyledi! Rezervasyonda hotels.com suçlu, onayı verirken otel danışmanı suçlu, odaya yerleştirirken otel veznesi suçlu, işletme sahibi insanlar otele yerleştikten sonra yan kesici gibi insanlardan ek ücret talep ederken suçsuz. Sonrasında googleda da bu konuda mağdur ettiği bir kaç misafirin yorumunu gördüm, tekniği bu herhalde son anda gelip mağdur edip insanlardan para koparmak. Dolandırılmak istemiyorsanız iyice araştırma yapmanızı öneririm.