What we liked:
- Breakfasts and dinners
- Condition of rooms, pools, restaurant, beach, Gym, decoration of the internal territory (beatiful and neat throughout)
- Gym is well equipped
- Design of the villa and other buildings
- Excellent room service, restaurant service, near pool service
- All staff has English at good level
What can be improved:
- communication at check-in. The staff member spent a few minutes talking about how many people is allowed to stay in our villa, that we cannot use the kitchen or we would be charged, that we can't bring food from external restaurants to the room, that we can't bring drinks that are not purchased in the hotel or we gonna be fined. This was very confusing and unpleasant to hear about charges or fines in the beginning of our stay at check-in. Surely there is a better way to communicate this
- Only 1 restaurant was opened for dinner. Really strange for such a big hotel
- Would be good to have bikes for 5-8 yo kids
- Would be good to have more physical activities (yoga was good, but not enough)
Overall our stay was great!