Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey invites you to unwind with an airport shuttle, shopping on site, a coffee shop/cafe. Relax in the sauna or steam room before dining at Cafe Flores for breakfast, lunch or dinner. Take advantage of free in-room WiFi and dry cleaning/laundry services.
Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 27 min drive
General I. Zaragoza Station - 4 min walk
Padre Mier Station - 7 min walk
Fundadores Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
Carl's Jr. - 2 min walk
Panem At Hotel Kavia - 2 min walk
Picas Buffet - 2 min walk
Barandales - 2 min walk
Las Alitas Centro - 3 min walk
About this property
Krystal Monterrey
At Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Flores, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Public transportation is only a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
207 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Babysitting (surcharge)
What to do
Shopping
Working away
Business centre
7 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Sauna
Steam room
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Alarm clock
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe Flores – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 224 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fiesta Americana Hotel Monterrey
Fiesta Americana Monterrey
Fiesta Monterrey
Monterrey Fiesta
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey Hotel
Monterrey Fiesta Americana
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Does Krystal Monterrey offer free cancellation for a full refund?
Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Monterrey?
Yes, there's an indoor pool.
Are pets allowed at Krystal Monterrey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Monterrey?
Yes, there's free self parking.
Is an airport shuttle service offered by Krystal Monterrey?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Krystal Monterrey?
You can check in starting at 3 PM. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Krystal Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Krystal Monterrey and nearby?
Krystal Monterrey has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Krystal Monterrey?
Yes, Cafe Flores offers Mexican cuisine.
What's the area around Krystal Monterrey like?
Krystal Monterrey is a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza.
Krystal Monterrey Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 November 2024
The property has great and attentive staff; they even surprised us with dessert after we told them I was celebrating my anniversary. It is conveniently located near the Musuems, Paseo Santa Lucia, Barrio Antiguo, Mercado Juárez, and it’s an easy pick up point for any uber or excursion. It’s about a 10-15 minute ride to San Pedro Garza/Fashion Drive Mall and pretty convenient to the soccer stadiums.
Sheldon
Sheldon, 4-night romance trip
Verified Expedia guest review
8/10 Very good
24 October 2024
Good value for the money. Well located
Luis Fernando
Luis Fernando, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
I liked everything about this Hotel.
MARIA
MARIA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
GUILLERMO
GUILLERMO, 2-night trip
Verified Expedia guest review
6/10 Good
23 July 2024
I highly recommend this hotel the staff was very friendly. Our room had a excellent view of the city and very clean. The only thing I did not enjoyed was the parking i mean, you have to pay 160 for parking valet and you got to show a receipt to be able to go to your vehicle. I know they do it for security purposes but other than that my family enjoyed it here.
Maria
Maria, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 June 2024
Pool was out of service.
Jose Esteban Rodriguez
Jose Esteban Rodriguez, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
It is centrally located. Staffs are nice.
Htet
Htet, 1-night trip
Verified Expedia guest review
8/10 Very good
27 June 2016
This is the second time that we have stayed at this hotel. There were no negatives about this second time around experience. The hotel is absolutely beautiful. It truly is a three and a half star rated hotel. And to top everything off the rate was only 64 dollars for a night. If you are looking for a room for a night or two in grand old Monterrey, this hotel is worhty of your attention.
carlyle
Verified Hotels.com guest review
10/10 Exceptional
1 June 2016
Great stay
Great bed! Frenar location!
Cesar
Verified Hotels.com guest review
10/10 Exceptional
30 May 2016
very nice and comfortable
very nice
freddy
Verified Hotels.com guest review
6/10 Good
15 May 2016
Nice, great to walk around
Nice hotel but a little old. Hard to get there.
Blanca
Verified Hotels.com guest review
10/10 Exceptional
6 May 2016
Ricardo
Verified Hotels.com guest review
8/10 Very good
11 April 2016
Good
Good, I enjoy my night at this hotel, I used to stay at Hotel Monterrey, but since I stay one night at Fiesta Americana, it becomes my favorite hotel near Macroplaza and Barrio Antiguo
Verified traveller
Verified Orbitz guest review
8/10 Very good
23 January 2016
Riedman
Verified Hotels.com guest review
6/10 Good
16 January 2016
Hotel showing its age
Hotel needs to be refurbished and showing its age. Hotel TV should add English news channels such as Fox new and Fax Business. Food selections in the menu should be revamped however the buffet selections are great.
Moe
Verified Expedia guest review
10/10 Exceptional
12 January 2016
Great hotel love it
The hotel is in a great location if you are trying to visit Monterrey nl. The staff is great. I hove to come back soon.
nelson
Verified Expedia guest review
10/10 Exceptional
11 January 2016
Jose
Verified Hotels.com guest review
10/10 Exceptional
1 January 2016
Great hotel in the heart of Monterrey
The location is perfect - right beside the Macroplaza and just off the main pedestrian shopping area. The room was large and comfortable. Wifi worked great. Big bar and restaurant off the lobby. The area was a ghost town at night, but there are convenience stores and a few close restaurants. I had issues with my key card a few times,no big deal though. Taxis right out front 24/7. Definitely check out the riverwalk when you're here - one of the nicest tourist attractions in all of Mexico.
Timothy
Verified Hotels.com guest review
10/10 Exceptional
26 December 2015
Great
Great hotel
Alfredo
Verified Hotels.com guest review
8/10 Very good
27 November 2015
Great location!
Very well situated
Anna
Verified Hotels.com guest review
2/10 Poor
17 November 2015
Not to happy with stay
The sheets on the beds smelled dirty, 4 star hotel more like 2 star looks can be disieving. requested to change rooms and they charged me 120 dollars to change rooms which I thought it was not right.
Israel O.
Verified Orbitz guest review
8/10 Very good
5 October 2015
Nice hotel in historic downtown.
I have stayed several times at this hotel and I've been satisfied with the level of comfort and service. Rooms are spacious, although some of them need some renovation work, but other than that this hotel is a very good option to say.
Alonso
Verified Expedia guest review
8/10 Very good
7 September 2015
Great hotel in Downtown
great hotel in Downtown close to museums and restaurants, good for work or pleasure trips.
Texas Travler
Verified Expedia guest review
10/10 Exceptional
26 August 2015
Nice Hotel in the heart of the city
Excellent hotel enjoyed my in the hotel. I highly recommend Fiesta Americana. Centralized location in the of Monterre, close to restaurants, Museum's and city attractions.
mexico traveler
Verified Travelocity guest review
6/10 Good
28 July 2015
Of what
Have a business meeting in Monterrey , I own funeral homes in Texas and the hotel room I seen on the Internet was nothing like the one I got , no painting , pictures , room was blank n afaw , looked like the room was empty was not to happy n bar closes to early n never enough employes so not to happy...