In the heart of Auckland, Mercure Auckland Queen Street offers a blend of comfort and convenience. With happy hour at Lone Star restaurant, dry cleaning services, and a 24-hour gym to stay active.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
24/7 front desk
Connecting rooms available
Bar
Gym
Parking available
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Self parking
Business centre
24-hour front desk
Front desk safe
Laundry service
Conference space
Meeting room
Multilingual staff
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Coffee/tea maker
Lift
The current price is S$165
S$165
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
20 sq m
Sleeps 4
2 Queen Beds
View all photos for Deluxe Room, Balcony (High Floor)
When you stay at Mercure Auckland Queen Street, you'll be in a fantastic location, only a five-minute walk from Queen Street Shopping District and University of Auckland. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Sky Tower and Mt. Eden are a short five-minute drive away. Fellow travellers say great things about the helpful staff.
Languages
English, Filipino, Hindi
At a glance
Hotel size
96 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (NZD 35 per day)
On-site parking is limited (max. 10 spaces per unit)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Conference space (323 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
Safe-deposit box at front desk
24-hour fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Well-lit path to entrance
Room amenities
Be entertained
50-inch Smart TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Lone Star – On-site family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: NZD 200 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 8 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Parking
Covered self-parking costs NZD 35 per day
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland
Frequently asked questions
Does Mercure Auckland Queen Street offer free cancellation for a full refund?
Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Auckland Queen Street?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Auckland Queen Street?
Yes. Self-parking costs NZD 35 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Auckland Queen Street?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Mercure Auckland Queen Street?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.
What is there to do at Mercure Auckland Queen Street and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Mercure Auckland Queen Street?
Yes, there's an on-site restaurant, Lone Star.
What's the area around Mercure Auckland Queen Street like?
Mercure Auckland Queen Street is in Auckland Central Business District, a short 14-minute walk from Sky Tower and 4 minutes' walk from University of Auckland.
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Mercure Auckland Queen Street Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
29 January 2025
Bit out of the way, but nice and well priced
Nice hotel, good sized room and quite quiet. Breakfast was great and the staff were all very helpful.
faye
faye, 1-night trip
10/10 Exceptional
6 January 2025
Comfy bed, clean room and large bathroom
Luis Felipe
Luis Felipe, 3-night trip
10/10 Exceptional
28 December 2024
Nice room and staff
Excellent customer service and very friendly staff
Dingyu
Dingyu, 2-night trip
10/10 Exceptional
31 October 2024
Great service from staff and really clean and modern rooms
Raphael
Raphael, 3-night trip
10/10 Exceptional
7 November 2024
We loved our stay, even though we were in the middle of the city it was so quiet. Highly recommend
Sam
Sam, 1-night trip
8/10 Very good
15 November 2024
Bit far away from lower queen street but appreciate the clean room and loveky service from the staff including an upgrade to two queen beds.
Lee
Lee, 3-night trip
10/10 Exceptional
31 October 2024
Was quick and easy check in. Great staff
Sue
Sue, 1-night trip
10/10 Exceptional
2 November 2024
Lovely place to stay... area is a little questionable with a younger kid but I knew the area before booking so knew that was likely but wanted to warn others that may not know
Roddena
Roddena, 4-night trip
10/10 Exceptional
25 May 2024
What a wonderful place to stay would stay there again
Matthew
Matthew, 1-night trip
10/10 Exceptional
16 June 2024
Awesome stay once again, thanks to all staff
Jorge
Jorge, 1-night trip
10/10 Exceptional
29 August 2024
Very good clean rooms very helpful bit far from town centre all up hill lone star eatery very average
Neil
Neil, 3-night trip
10/10 Exceptional
29 September 2024
I booked through wotif, it very easy and when I called the property to make a small change, it was done without fuss. Check in was simple, room was ready. Rooms are small but perfect for us as we were only staying overnight. Bed was comfy and bathroom is great! Has everything you need, very clean, quiet and excellent block out curtains. Would definitely stay there again if needed and highly recommended.
Dianne
Dianne, 1-night trip
10/10 Exceptional
25 February 2024
Was a great property, quite enjoyed the stay
Vikrant
Vikrant, 1-night trip
10/10 Exceptional
17 July 2024
Great property to stay at, only difficulty is arrival parking for checking in.
Aaron
Aaron, 1-night trip
10/10 Exceptional
1 July 2024
queens street retreat
excellent location quiet clean and friendly
Phil
Phil, 2-night trip
10/10 Exceptional
13 April 2024
Very good accommodation
Raghavan
Raghavan, 1-night trip
10/10 Exceptional
10 September 2024
I really liked it. Bus stop right across road so easy to use bus. Only downside is far away from the main bus hub and train station. Staff were great and nice. Room was very tidy and clean.
Jonah
Jonah, 2-night trip
10/10 Exceptional
27 November 2023
Stunning place to stay, exactly what I was looking for.
Batanai
Batanai, 2-night trip
10/10 Exceptional
10 June 2024
Would definitely stay again!. We enjoyed our stay.
Loan Star restaurant was amazing specially with the happy hour. Nice clean room.
Dannie
Dannie, 2-night trip
10/10 Exceptional
11 May 2024
From my arrival until my departure, the hotel and service was impressive and i'll be back hopefully in the future!
Nathan
Nathan, 1-night trip
10/10 Exceptional
7 April 2024
Very clean, and nicely decorated. Enjoyed my stay
Sunil
Sunil, 2-night trip
8/10 Very good
19 August 2024
The hotel was comfortable, helpful staff. On the edge of the cbd so a long walk down the hill. Area not the best
Susan
Susan, 4-night trip
8/10 Very good
15 July 2024
Thank you for a good weekend,
Fred
Fred, 2-night trip
10/10 Exceptional
12 August 2024
Best stay at Mercure Auckland
The best stay of all my business trips. I had a great room on the 7th floor over looking the SkyTower. Although i was concerned about the noise due to location in city. It was so quiet. They also offer parking at a fee but very convinient.