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New Hotel Collection Smoky Mountains

2.5 star property
Sevierville hotel with restaurant and bar/lounge

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Photo gallery for New Hotel Collection Smoky Mountains

Fridge, microwave, dishwasher, coffee/tea maker
Individually decorated, individually furnished, blackout curtains
Shower, hair dryer, towels
Individually decorated, individually furnished, blackout curtains
Individually decorated, individually furnished, blackout curtains

Reviews

9.2 out of 10
Wonderful
Near Sevierville Convention Center, New Hotel Collection Smoky Mountains offers a refreshing retreat. Enjoy breathtaking views from the rooftop terrace, get your caffeine fix at Honeybee Coffee or stay active in the gym.

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (10)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Fitness centre
  • Coffee shop/cafe
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Washer/dryer
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Luxury Suite

Individually decorated, individually furnished, blackout curtains

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Fridge
  • Sleeps 4
  • 1 Queen Bed, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Premium Suite

Individually decorated, individually furnished, blackout curtains

Premium Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Fridge
  • Sleeps 7
  • 2 Queen Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

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Exterior

The Resort at Governor's Crossing

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,376 reviews
The price is S$188
includes taxes & fees
29 Apr - 30 Apr
The Resort at Governor's Crossing
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About the area

Map
101 E Main Street, Sevierville, TN, 37862

What's nearby

  • Dolly Parton Statue - 1 min walk - 0.1 km
  • Soaky Mountain Waterpark - 4 min drive - 4.0 km
  • Wilderness at the Smokies - 5 min drive - 4.1 km
  • Sevierville Convention Center - 5 min drive - 4.3 km
  • Titanic Museum - 5 min drive - 5.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 46 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪Cracker Barrel - ‬20 min walk
  • ‪El Paso Mexican Restaurant - ‬17 min walk
  • ‪Starbucks - ‬18 min walk

About this property

New Hotel Collection Smoky Mountains

New Hotel Collection Smoky Mountains features a rooftop terrace and puts you a short five-minute drive from Soaky Mountain Waterpark and Wilderness at the Smokies. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Island at Pigeon Forge and Sevierville Convention Center are within a short drive. Fellow travellers say great things about the helpful staff.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 7:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Dishwasher

More

  • Housekeeping (on request)
STAR_OUTLINE

Special features

Dining

Honeybee Coffee – On-site coffee shop.
Seasons 101 – On-site fine-dining restaurant. Open daily.
Sky Lounge 101 – On-site rooftop bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 30.00 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Health club access
    • In-room coffee
    • Laundry facilities

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville

Frequently asked questions

Does New Hotel Collection Smoky Mountains offer free cancellation for a full refund?

Yes, New Hotel Collection Smoky Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at New Hotel Collection Smoky Mountains?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at New Hotel Collection Smoky Mountains?

Yes, there's free self parking.

What are the check-in and check-out times at New Hotel Collection Smoky Mountains?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at New Hotel Collection Smoky Mountains and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near New Hotel Collection Smoky Mountains?

Yes, there's an on-site restaurant, Honeybee Coffee.

Does New Hotel Collection Smoky Mountains have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a fridge and a microwave.

What's the area around New Hotel Collection Smoky Mountains like?

New Hotel Collection Smoky Mountains is a short 16-minute walk from Sevierville City Park and 10 minutes' walk from Floyd Garrett's Muscle Car Museum.

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New Hotel Collection Smoky Mountains Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Resort
The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.
Evelande, 2-night trip

10/10 Exceptional

Very comfortable, spacious accommodations.
Michele, 5-night trip

8/10 Very good

Great room to stay...
The room was amazing... only issue was that the room floors were not clean they left dust under my socks
Virginia, 3-night trip

10/10 Exceptional

Great place to stay

8/10 Very good

Great location, excellent accommodations.
Cathy, 3-night trip

10/10 Exceptional

Nice spot. Full kitchen was a plus
Nick, 5-night trip

10/10 Exceptional

The place was clean and very roomy. Easy to get in and out.
Eulalia, 3-night trip

10/10 Exceptional

This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Heather, 3-night trip

10/10 Exceptional

Just a beautiful place and incredible staff
John, 3-night trip

10/10 Exceptional

Loved the atmosphere and surroundings. I will stay again
Kimberly, 3-night trip

10/10 Exceptional

We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Cynthia, 4-night trip

10/10 Exceptional

The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Sacoria, 3-night trip

10/10 Exceptional

Gloria's family vacation
Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Gloria, 3-night trip

10/10 Exceptional

I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Peter, 2-night trip

10/10 Exceptional

Great Accommodations. I highly recommend this hotel
4-night trip

10/10 Exceptional

Hotel was very classy and relaxed. Loved the restaurant and rooftop

10/10 Exceptional

The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.
Kelly, 3-night trip

10/10 Exceptional

Great place to stay
Nothing not to love about this adorable little boutique hotel in the heart of town. The rooms were clean, spacious and comfortable. Highly recommend.
Julio, 3-night trip

10/10 Exceptional

This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
George, 3-night trip

10/10 Exceptional

The 2 bedroom, 2 bathroom was perfect for our family of six. 2 adults, 4 kids and we loved it. Clean, spacious and beautiful. We will definitely return.
Kenisha, 3-night trip

10/10 Exceptional

Staff was super friendly and helpful. The rooms were huge and the fireplace and kitchen were so nice to have. We will be back.
robert, 2-night trip

10/10 Exceptional

Spot on in Sevierville!
This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Don, 2-night trip

10/10 Exceptional

This is an excellent choice for families. Our unit had three bedrooms and two bathrooms with a full size kitchen. It was well equipped and perfect for families looking to be close to Dollywood and the surrounding area.
Kevin, 3-night trip

10/10 Exceptional

Perfect
This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Charlotte, 3-night trip

10/10 Exceptional

Gorgeous little corner
The stay at Central Hotel was terrific. The only thing was that we were next to a bustling road, and the quiet wasn't so peaceful with all that traffic noise, but overall the cleaning was excellent, the place was just beautiful, the staff was terrific, and the restaurant downstairs was Devine!
Marcela, 4-night trip