Alpine Helen/White County Convention and Visitors Bureau - 19 min walk
Helen Tubing & Helen Water Park - 3 min drive
Getting around
Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive
Restaurants
Bigg Daddy S Restauran - 14 min walk
Cowboys & Angels - 6 min walk
Hofbrauhaus Restaurant - 7 min walk
Troll Tavern - 6 min walk
Spice 55 - 20 min walk
About this property
Hampton Inn Helen
Located in the entertainment district, Hampton Inn Helen is a great choice for a stay in Helen. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:00 AM and 10:00 AM. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
67 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 11:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 16 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Free toiletries
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River
Frequently asked questions
Does Hampton Inn Helen offer free cancellation for a full refund?
Yes, Hampton Inn Helen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hampton Inn Helen?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn Helen?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn Helen?
Check-in start time: 4 PM; check-in end time: 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hampton Inn Helen and nearby?
Maintain your daily exercise routine at the gym.
Does Hampton Inn Helen have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hampton Inn Helen like?
Hampton Inn Helen is located by the river, a short 2-minute walk from Chattahoochee River and 3 minutes' walk from Charlemagne's Kingdom. Travellers say that the area is walkable and good for shopping.
Hampton Inn Helen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
5 January 2025
Don’t Book Here!!!
This should not be considered a Hampton hotel it was old and disgusting. There was hair all over the sheets and pillow case I went to the desk and told them the sheets were never changed I put four sheets down on the bed so I could sleep but was grossed out. The manager gave me a full refund
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Great Christmas stay in Helen, GA
Wonderful stay in a beautiful town for Christmas! The hotel was very conveniently located in the downtown area, making everything within walking distance. The hotel was clean, warm and the staff friendly. Breakfast daily was a big bonus, even on Christmas day! Highly recommended if you ever travel to Helen GA!
Tim
Tim, 3-night family trip
Verified Hotels.com guest review
6/10 Good
25 December 2024
Disappointed
Disappointed in the quality of the hotel for what we paid. Condition was poor and needs upkeep. Stains on the carpet. Furniture chipped. Blood stain on the pillow. Microwave missing dial and dirty. We couldn’t get the heat to work unless we turned the fan to the on position.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Good Stay in Helen at the Hampton
We had a nice trip to Helen and a very nice time. The Hampton staff was very friendly and helpful. My room was a King size bed room. It was overly large and very comfortable. The room was overheated at first, but I turned on the AC and opened the patio door and the room was comfortable after that. I loved the patio/balcony overlooking the river. Great view!
The carpeting was a bit dirty and could have used either cleaning or replacing. The breakfast each morning was good and tasty.
Kevin
Kevin, 3-night family trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Other than the elevator being broke it was a great stay
Vicki
Vicki, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
James
James, 3-night trip
Verified Hotels.com guest review
6/10 Good
25 November 2024
Perfect location. It was clean but needs to be renovated.
Diane
Diane, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Guy
Guy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Joel
Joel, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 November 2024
Well used condition!
Getting old and used, needs a remodel which should include a good cleaning. Close to downtown, but years of use is showing badly! Does not meet the Hampton’s quality!
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
4 November 2024
DO NOT LET THE FACT THAT THIS A HILTON PROPERTY FOOL YOU!!!! Our horrible experience with this hotel began at check-in. The girl behind the counter never made eye contact nor spoke to us except to ask for vehicle information. The hotel is filthy and so outdated. It truly needs a complete gutting and remodel. Our room was not cleaned from past guests...hair on the linens, take-out container in the garbage can and black lint on the floor. The shower and ceiling are covered in mold and the air vent is coated in hair/dust. Spots all over the mirror. ABSOLUTE WORST HOTEL I'VE EVER STAYED IN!!! ***The option to add photos does not work, hmmmmmm wonder why*** I will be posting on all social media outlets and contacting Hilton Worldwide!!
Kellie
Kellie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Walter
Walter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 October 2024
Helen stay
Location great, staff friendly. Hotel generally good, just old and dated. Room comfortable.
Breakfast ok, standard stuff. Was not kept up later in morning so late risers are somewhat out of luck on availability of some things.
mark
mark, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Bonnie
Bonnie, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
18 October 2024
Old and Dirty
Our room was very dirty!!! Toilet, shower, and sink in bathroom were not clean at all!!! Dead bugs on carpet in main area. Mattresses were hard and uncomfortable. We had to put towels on the plastic chairs outside on the balcony because they were so dirty. No plastic liner for the ice container. Only 2 paper cups for water and coffee. Nice view from balcony. Convenient to downtown, restaurants and shops. Staff was very friendly. This place badly needs updating and a new manager because the maids are not doing a good job at all.
Marcia
Marcia, 4-night trip
Verified Hotels.com guest review
4/10 Fair
17 October 2024
🙃
Juan Manuel
Juan Manuel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Love the German look of hotel. Love the fresh baked cookies. Breakfast was good. Location was great
Jason
Jason, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Loved the creek view from our room and loved the area around the creek.
Gwen
Gwen, 4-night trip with friends
Verified Expedia guest review
6/10 Good
15 October 2024
The property was just average at best for the price!
The breakfast area was a disaster each morning, out of most items and not very clean.
Rant
Rant, 2-night romance trip
Verified Expedia guest review
8/10 Very good
14 October 2024
A goos stay.
A good stay, but a bit better the first time. I got the impression that the hotel was a bit understaffed.
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 October 2024
I cannot believe this is a Hampton Inn. Our room was filthy, except for the bedding. The carpet had multiple stains and there was no way they vacuumed the carpet or the bathroom as there was trash in the floor. The balcony had cigarette butts and a drink that was attracting ants. We should have guessed that the room was going to be dirty as there was trash and a washcloth in the hall as we approached our room that was still there when we checked out. We found a half empty coke in the refrigerator. I could not comfortably walk around barefoot because it was so gross. It was so bad that I didn't sleep well and we left as soon as we woke up. I didn't even want to get in the shower or eat any breakfast. I just wanted to leave as soon as possible. I challenge any Hilton executive to spend the night here. Only positive was the location. This property needs a deep clean desperately.
Wesley
Wesley, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 October 2024
They were very pet friendly and welcoming when we arrived. The breakfast was very good and plenty available when we went down to eat.
Russell
Russell, 1-night family trip
Verified Orbitz guest review
2/10 Poor
30 September 2024
This was by far the most disgusting hotel ive ever stayed in. There was a used band aid on the floor, a fingernail clipping and lots of hair in the bed. I will not be staying in this hotel ever again.
Joseph
Joseph, 3-night romance trip
Verified Expedia guest review
4/10 Fair
29 September 2024
This property was disgusting. Mold, not clean at all. Unpleasant check-in, so much so that the agent appeared frustrated her dinner was disturbed. There were BUGS in the room. Staff members coughing all over food - nope. Never again Hampton.