Basilica of Our Lady of San Juan del Valle - 12 min drive
Getting around
McAllen, TX (MFE-Miller Intl.) - 19 min drive
Harlingen, TX (HRL-Valley Intl.) - 29 min drive
Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 37 min drive
Restaurants
Chick-fil-A - 2 min drive
Whataburger - 3 min drive
Raising Cane's Chicken Fingers - 2 min drive
McDonald's - 5 min drive
Whataburger - 4 min drive
About this property
Victoria Palms Inn & Suites
Located in the entertainment district, Victoria Palms Inn & Suites is a great choice for a stay in Donna. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Victoria (Seasonal), which serves American cuisine and is open for breakfast, lunch and dinner. A hot tub, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Victoria (Seasonal) – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 15 April to 15 November:
Dining venue
Children & extra beds
Cots/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per day
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna
Frequently asked questions
Does Victoria Palms Inn & Suites offer free cancellation for a full refund?
Yes, Victoria Palms Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Victoria Palms Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Victoria Palms Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Victoria Palms Inn & Suites?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Victoria Palms Inn & Suites?
Check-in start time: 3 PM; check-in end time: 4 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Victoria Palms Inn & Suites and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Victoria Palms Inn & Suites also has a picnic area and a garden.
Are there restaurants at or near Victoria Palms Inn & Suites?
Yes, Victoria (Seasonal) offers American cuisine.
Victoria Palms Inn & Suites Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
20 December 2024
Jose Ivan
Jose Ivan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
It was a place to sleep, the key cards defiantly need to be fixed. I had to go every day to get my key card reprogramed because it wouldn't work.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Norma Nelly
Norma Nelly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Dated but still a nice place.
Room was nice. Dated but still nice. Pickings were "SLIM" when it came to breakfast. Never saw any butter or jellys, even though there was bread to toast & a waffle iron. Guess they wanted you to visit the restaurant instead.
JOSE
JOSE, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
ALFREDO
ALFREDO, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Gabriel
Gabriel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Juan
Juan, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Gary R
Gary R, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
In the Dark
In general, my stay was decent. I was not satisfied with the breakfast offerings. It was nothing but a carb-fest! But my biggest problem was the loss of power. My children were terrified in the dark! It was impossible to pack up for our morning departure, and the staff was of no help keeping the guests informed of the situation.
Connie
Connie, 3-night family trip
Verified Hotels.com guest review
6/10 Good
3 December 2024
Ana
Ana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Erik
Erik, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
The hotel was awesome more than we were expecting to be honest. Amir provided exceptional customer service and made our check in reservation easy (even though the system was down for a few hours) My family and I came down from Houston for a family matter and we will definitely be back.
Laura
Laura, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Maria
Maria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Elia Aydee
Elia Aydee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Carmen Janeth
Carmen Janeth, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Vale la pena
Excelente solo con el detalle que en recepción no había gente bilingüe
Jose Ricardo
Jose Ricardo, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
19 November 2024
Fuerte olor a humedad
La habitacion no.cerraba bien la puerta y tenia un fuerte olor a humedad
Karla
Karla, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
DESAYUNO
Bien pero el desayuno muy pobre
Nestor
Nestor, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Clean room, friendly staff, and quiet and relaxing
The check in was little bit slow, after we received the keys it seemed like they were disactived, we came back to tje front office and they reactivated for us. After that we enjoyed our stay . The rooms eere clean and we got clran towels amd the trash taken out every day. The environment was quiet and relaxing . Ovrrall nice stay, for sure we are coming back to to Victoria Palms in!
Maria
Maria, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
La información no fue clara en la estancia y no pudimos hacer cambio de cuarto ni ampliar los dias de estancia
Nestor Manuel
Nestor Manuel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Great customer service, courteous.
Blanca
Blanca, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
Peter
Peter, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Floors were dirty in room. Moldy caulk in bathtub. Should be replaced.
Lois
Lois, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Priscilla
Priscilla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Private citizen
It was amazing for those short the room is very luxurious and clean. The property was romantic. And the purpose of the morning was great. Employees were more than willing to help thank you