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Palm Hotel

3.5 star property
Central hotel with restaurant, connected to a shopping centre, near Plaza de Armas de Tarapoto

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Photo gallery for Palm Hotel

Terrace/patio
Interior
Reception
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Point of interest
Near the vibrant Plaza de Armas de Tarapoto, Palm Hotel welcomes you with a rooftop terrace and daily manager's reception. Enjoy free continental breakfast, connect to high-speed WiFi in your room, and explore the nearby Laguna Azul. Coworking spaces are available for productivity on-the-go.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Studio Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Studio Suite, 1 King Bed, City View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Single Room, Accessible

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Double Room, Accessible

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 2
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Executive Single Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Single Room, Non Smoking, City View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double or Twin Room, 2 Bedrooms, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room, 2 Bedrooms, Non Smoking

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

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About the area

Map
Jr. San Pablo de la Cruz, Tarapoto, San Martín, 22202

What's nearby

  • Plaza de Armas de Tarapoto - 3 min walk - 0.3 km
  • Laguna Azul - 9 min walk - 0.8 km
  • Lamas - 9 min walk - 0.8 km
  • Takiwasi Center - 11 min walk - 1.0 km
  • Tarapoto National University of San Martin - 4 min drive - 3.1 km

Getting around

  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Patarashca Restaurant - ‬1 min walk
  • ‪Suchiche Café & Bar - ‬1 min walk
  • ‪Rico's - ‬3 min walk
  • ‪Stonewasi - ‬1 min walk
  • ‪Exotic Chocolatier - ‬4 min walk

About this property

Palm Hotel

Located just 2.8 mi (4.5 km) from the airport, Palm Hotel offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a rooftop terrace, a snack bar/deli and a terrace.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 20 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • On-site carport

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Low-height worktop and sink
  • Low-height bed
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Netflix

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Garden
  • Individually furnished and decorated
  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 20 per vehicle (one-way. Maximum occupancy 3)
  • Late checkout can be arranged for an extra charge

Renovations and closures

This property is closed from 14 August 2024 to 18 April 2026 (dates subject to change).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on-site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20604051950

Also known as

Palm Hotel Hotel
Palm Hotel Tarapoto
Palm Hotel Hotel Tarapoto

Frequently asked questions

Is Palm Hotel currently open?

This property is closed from 14 August 2024 to 18 April 2026 (dates subject to change).

Does Palm Hotel offer free cancellation for a full refund?

Yes, Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palm Hotel?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Palm Hotel?

Yes, an airport shuttle is available. The charge is PEN 20 per vehicle one-way.

What are the check-in and check-out times at Palm Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 1:00 PM. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.

What is there to do at Palm Hotel and nearby?

Recommended spots to visit include Plaza de Armas de Tarapoto (3-min walk) and Laguna Azul (9-min walk), along with Lamas (9-min walk) and Chazuta (9-min walk).

Are there restaurants at or near Palm Hotel?

Yes, there's an on-site restaurant.

Does Palm Hotel have any outdoor private spaces?

Yes, every room features a garden.

What's the area around Palm Hotel like?

Palm Hotel is in the heart of Tarapoto, a short 3-minute walk from Plaza de Armas de Tarapoto and 9 minutes' walk from Laguna Azul.

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Palm Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Staff was not kind and wifi never works in any floor.
Paula, 1-night trip

10/10 Exceptional

José Deison, 2-night trip

8/10 Very good

RAMON, 2-night trip

8/10 Very good

ramon, 2-night trip

6/10 Good

Me gustó la limpieza. No me gustó: -No hay servicio a la habitación. -Aire Acondicionado, malogrado.
Roberto, 4-night trip

10/10 Exceptional

Melinda, 1-night trip

6/10 Good

Pienso que el hotel debería de estar más atento a sus huéspedes
1-night trip

10/10 Exceptional

Pedro, 4-night trip

10/10 Exceptional

3-night trip