Historic George Town Hotels

Super new and posh, as expected. Everything was premium quality. Wouldn’t recommend for family stay (especially with young children) 2 things can be improved: bathroom door need label, we knocked head on the glass; when we asked for something delivered to the room, the staff came inside the room while we were all in the toilet, that was unpleasant.

Newly establish hotel, pretty room interior design, relaxing infinity pool after a hot day of exploring, staff were polite and friendly, walking distance to Georgetown tourist attractions.

If you appreciate the history, literary and literal, of Raffles Hotel in Singapore, and project it to Penang, you're "there" at the Seven Terraces. As One who lived in South East Asia decades ago, this is a "beam me up, Scotty" opportunity for time travel. If you accept the proposition that a single overnight experience is severely limiting, give yourself at last two nights, allowing you to "return" to your accommodations at the Seven Terraces and steep yourself in their comforts, both in the...

super convenient, located near major sites. Best of all was the service, we were a family of 5, arranged an airport transfer for us, upgraded us to a family suite as it was Mother's Day and my dad's birthday. Accommodated a late check in and late check out request, gave good dining suggestions. And of course, the beautiful heritage mansion. Highly recommended for those going to Penang!

Room is clean and spacious, with enough room for luggages. Walking distance to ferry, jetties and old town. Helpful reception staff.

The concierge staff esp the lady was very friendly and extremely helpful.

I have been booking hotels in Malaysia and so far, Royal Bintang really exceeds my expectations. Also to their staff Ryan, keep it up!

Hosts howie and arthur are friendly. I stayed over xmas eve and xmas. They hosted a xmas potluck party. Free food, free drinks, awesome conversations. Atmosphere was great. Room is rather small. Aircon is cold. Water heater works. But footsteps can be heard in this refitted colonial house if you stay on the 2nd floor. Location is good. Very central. Minutes walk to the bus stop and to some great eats.

We enjoyed our stay in You Le Yuan very much. We love the hospitality and ambiance very much and will definitely be staying in the same hotel for our next visit to Penang, Georgetown!

When the room safe-deposit box cannot reopens, was told not to used it anymore, as she is not always available to reopen it if the deposit box fail again! What an objective answer and condescending staff and a supervisor too.

The hotel is conveniently located in the Old town, easy accessible to Unesco Heritage site and street foods. 5 minutes walk to 1st Avenue and Komtar shopping centres. Room is clean and spacious. Staff are friendly and approachable. There are on site Restaurant and Convenient store for your convenience during raining days. Facilities wise, there are no phone and minibar in the room. If the hotel could improve on this, it would be perfect. I would definitely recommend this hotel to my...

Check-in was smooth and efficent and staff there was very helpful, especially the lady working at counter who later we found out is the female boss was very helpful with directions and suggestions. The housekeeping was done very well, even though he or she forgot to provide us with free bottled water after we check-in to our room and forgot to change our towel after staying 1 night. Overall was a very pleasant stay at the hotel.

The staff were warm, friendly and helpful. In particular, Kumar who was manning the front of the house and check-in was most accommodating and left an indelible impression on us with his generosity and making the stay most memorable.

Amazing and staff was fantastic