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Book with confidence - free cancellation on most properties

Find a place to stay

Step 1

Find a property you'd like to book.

Step 2

Look for "Cancel for free if your plans change" under your rate to be sure you're booking a property which you can cancel for a refund.

Step 3

On the payment page, review the "Cancellation Policy" - you may cancel or change your reservation for free until the cancellation deadline.

Terms and conditions

The scoop on cancellation policies, fees and refunds

We don't charge any cancellation fees, but your hotel or holiday rental might. You can get the nitty gritty on your property's policies in your booking details.

Your refund amount and how long it takes to hit your account depends on your booking type and how you paid. For more info check out Refunds on hotel and holiday rental bookings.


Some properties require you to cancel at least 24-48 hours before check-in. Details on site.