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Sercotel The Gallery By KLR

Photo gallery for Sercotel The Gallery By KLR

2 outdoor pools, pool umbrellas
Aerial view
Standard Room | Premium bedding, free WiFi
Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker
Apartment, 1 Bedroom | Premium bedding, free WiFi

Overview of Sercotel The Gallery By KLR

Sercotel The Gallery By KLR

3.5 star property
3.5-star hotel with 2 outdoor pools, near Mamitas Beach
8.6 out of 10 Fabulous
8.6/10 Fabulous

84 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
Av. Constituyentes esquina 15 NTE, Playa del Carmen, QROO, 77720
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Bar/lounge
  • Spa services
  • Terrace
For families
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Quinta Avenida - 18 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive
  • Playacar Golf Club - 5 min drive
  • Gran Coyote Golf - 5 min drive
  • El Camaleón Mayakoba Golf Course - 9 min drive
  • Xplor Theme Park - 10 min drive
  • Xcaret Eco Theme Park - 13 min drive
  • Ferry to Cozumel - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.9 km


  • Suerte de Churro - 1 min walk
  • Los Bisquets Bisquets Obregón - 2 min walk
  • Las Helodias - 1 min walk
  • Sabrina – Tradizioni Italiane - 1 min walk
  • Flama Wood Fired Cuisine - 3 min walk

About this property

Sercotel The Gallery By KLR

Sercotel The Gallery By KLR features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a 24-hour fitness centre and a children's pool. Fellow travellers love the overall value and location.


English, Spanish

At a glance

Hotel size

  • 160 rooms


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Yoga classes
  • Beach nearby

Working away

  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas


  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Spa services


  • Lift

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.72 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 12 for adults and USD 8 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation


This property accepts credit cards. Cash is not accepted.

Also known as

Sercotel Gallery KLR Aparthotel Playa del Carmen
Sercotel Gallery KLR Aparthotel
Sercotel Gallery KLR Playa del Carmen
Aparthotel Sercotel The Gallery By KLR Playa del Carmen
Playa del Carmen Sercotel The Gallery By KLR Aparthotel
Aparthotel Sercotel The Gallery By KLR
Sercotel The Gallery By KLR Playa del Carmen
Sercotel Gallery KLR
Sercotel Gallery Klr Carmen
Sercotel The Gallery By KLR Hotel
Sercotel The Gallery By KLR Playa del Carmen
Sercotel The Gallery By KLR Hotel Playa del Carmen

Frequently asked questions

Does Sercotel The Gallery By KLR offer free cancellation for a full refund?
Yes, Sercotel The Gallery By KLR does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sercotel The Gallery By KLR?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Sercotel The Gallery By KLR?
Sorry, pets aren't allowed.
Is parking offered on site at Sercotel The Gallery By KLR?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Sercotel The Gallery By KLR?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Sercotel The Gallery By KLR?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.
What is there to do at Sercotel The Gallery By KLR and nearby?
On-site recreation at Sercotel The Gallery By KLR includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness centre and spa services.
What's the area around Sercotel The Gallery By KLR like?
Sercotel The Gallery By KLR is in Downtown Playa del Carmen, a short 8-minute walk from Playa del Carmen Main Beach and 18 minutes' walk from Quinta Avenida. Travellers love the hotel's prime location.







Staff & service




Property conditions & facilities


10/10 Exceptional

9-night trip
Verified Expedia guest review

8/10 Very good

reagan, 7-night trip
Verified guest review

8/10 Very good

This is a condo property that has rentals as well as Owner’s for a blended residential experience. Other guests not as respectful of the noise they generate as sound echos, but did close doors/quiet down when asked. The king studio is a large hotel type room as it is largely the bed and spacious bathroom. Full size fridge and efficiency kitchen, utensils, and cooking items for longer stays. Unit also had a balcony overlooking the central pool and there is also a smaller roof pool. Pool towels supplied in room. WiFi service was spotty due to not working in room, but one can piggyback off other rooms. Good location a couple blocks from 5th ave and it is quiet for PDC. Fantastic clean eating restaurant, Moots, around the corner; currency exchange/Oxxo across street, and ADO Alterna/Walmart 10 min walk away. Would stay again due to low key atmosphere, cleanliness, and location.
2-night trip
Verified guest review

8/10 Very good

Location Location Location
Loved the location , very friendly clean and safe . Met some really nice people , the cleaning staff were excellent. I was disappointed that it advertised breakfast restaurant on the roof top and swim up bar , but they were not opened or staffed at all Several areas with open stairs had no railings . But I did see them installing rails the day I checked out in some areas Overall I would definitely stay there again The restaurants in the area were amazing Thanks
Heather, 7-night trip with friends
Verified guest review

10/10 Exceptional

Property was great. Rooftop pool area was amazing. Cleaning staff were on the ball. Great location. The one neagtive is the pool bar and roof top bar were not staffed.
Bryan, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Upon check in with 3 single adults They gave us one key “” that’s all they give out “” we heard every time we asked Needless to say it was VERY inconvenient for us And you needed the key to open and lock the door
8-night trip with friends
Verified Orbitz guest review

8/10 Very good

21-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very good

Lovely new hotel
The hotel is lovely,very clean and maintained well. Our room was over the garage exit so we did experience some noise but most rooms would not have that problem. The pools were lovely and not busy. Great location,near everything. Great for restaurants,bars and walking but no loud music. Lovely views from roof top pool and a little restaurant not used much. Staff were lovely and our room was immaculate. There was some chatter from staff in the morning who probably don’t realize sounds echo in the halls but nothing really. Great price and I would recommend anybody stay there.
barrie, 6-night trip
Verified guest review

10/10 Exceptional

We had a 1 bedroom beautiful condo with a full kitchen! Everything was super clean and great condition!
Sol, 3-night family trip
Verified Expedia guest review