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Zenseana Resort & Spa

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Indoor pool, outdoor pool
Lobby
Two Bedroom Executive Suite | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (THB 550 per person)
Lobby

Overview of Zenseana Resort & Spa

VIP Access

Zenseana Resort & Spa

4.5 star property
Luxury hotel with 4 restaurants, near Bangla Road
8.8 out of 10 Fabulous
8.8/10 Fabulous

152 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
147 Prabaramee Road, Patong Beach, Kathu, Patong, Phuket, 83150
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Beach towels
  • Children's pool
  • Pool bar
For families
  • Children's pool
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • Jungceylon Shopping Center - 18 min walk
  • Bangla Road - 21 min walk
  • Patong Beach - 24 min walk
  • Kalim Beach - 1 min drive
  • Karon Beach - 8 min drive
  • Kamala Beach - 8 min drive
  • Central Festival Phuket Shopping Center - 10 min drive
  • Surin Beach - 12 min drive
  • Kata Beach - 13 min drive
  • Phuket Weekend Market - 14 min drive
  • Kata Noi Beach - 15 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free beach shuttle

Restaurants

  • Lobby Bar - 7 min walk
  • The Deck Beach Club Patong - 7 min walk
  • No. 9 restaurant - 3 min walk
  • Chao Leh Kitchen & Eatery - 8 min walk
  • Sears & Co, Bar & Grill - 7 min walk
Map

About this property

Zenseana Resort & Spa

Putting you within a 10-minute drive of Patong Beach and Karon Beach, Zenseana Resort & Spa features a free kids' club and offers an airport shuttle (available 24 hours) for THB 1500 per vehicle. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at All Day Dining, one of 4 restaurants, which serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a children's pool. The overall property condition and location get great marks from fellow travellers.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Toys

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Free beach shuttle
  • Beach towels
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

All Day Dining – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: THB 3000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 550 for adults and THB 275 for children
  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way. Maximum occupancy 10)

Children & extra beds

  • Rollaway beds are available for THB 1200.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Zenseana Resort Patong
Zenseana Resort
Zenseana Patong
Zenseana
Zenseana Resort Spa

Frequently asked questions

Does Zenseana Resort & Spa offer free cancellation for a full refund?
Yes, Zenseana Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zenseana Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Zenseana Resort & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 7 AM to 9:00 PM.
Are pets allowed at Zenseana Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Zenseana Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Zenseana Resort & Spa?
Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
What are the check-in and check-out times at Zenseana Resort & Spa?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Zenseana Resort & Spa and nearby?
Zenseana Resort & Spa has an outdoor pool and a fitness centre.
Are there restaurants at or near Zenseana Resort & Spa?
Yes, there are 4 on-site restaurants, featuring Thai cuisine.
What's the area around Zenseana Resort & Spa like?
Zenseana Resort & Spa is a short 13-minute walk from Kalim Beach and 18 minutes' walk from Jungceylon Shopping Center. Travellers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Gerald, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

So good
So good. My family feels so good. And breakfast is reasonable.
Geunju, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel but …..
Looks lovely but numerous issues with this hotel. The Spa was closed the whole time we were there, as was the rooftop bar and restaurant which look great on the website. No explanation given or apology. The shower leaked all over the bathroom floor and when I complained the staff said all rooms were like this and they would give extra towels to mop up the water! The hotel is spotless and the pool area is really nice but only about 12 loungers at it!
Richard, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Overall, I would give the hotel 7.5 out of 10. Pro's - Breakfast was very good although I've stayed in places where they even exceeded this one, price of room, amenities and overall value for money, cleanliness and house-keeping, facilities around the hotel especially for Muslim's like halal dining, décor, excellent gym, shower in room very powerful and luxurious, bathroom facilities like shaving mirror and moisturiser, check-out process including use of showering facilities if you have a late flight as well air-conditioned private waiting rooms. Con's - Wifi was pretty bad, had to re-connect every-time I left the hotel and re-authenticate. It was also slow and reception was bad. Shower area had some mould and the shower gel didn't lather very well so presume it was pretty cheap. Also, the gym had no 2.5kg plates so restricted my training a bit, this is pretty easy to solve so not sure why they didn't have these plates. The biggest issue was around sound insulation and noise - basically it was like having no door and you could hear everything from the hallway. I was on my own but if someone was with their partner, you could imagine the worry about sound leakage if getting upto you know what ;-) Also the walls in the room were thin so could hear into next rooms pretty clearly. The air con leaked on the very first day but was fixed immediately. The girls on reception didn't speak very good English. I would stay here again as I think the value for money is excellent.
Mohammed, 18-night trip
Verified Expedia guest review

8/10 Very good

Perfectly located Hotel but tech needs a reboot
The Hotel is lovely. There is a minimal walk to Patong Beach and it is within walking distance to a BUNCH of restaurants, bars and the lively Bangla Night market. The hotel staff was also awesome. My only grievances were technology related. In the Executive 2bedroom suite on the 5th floor the touchpad that works all of the lights was faulty. I simply could not turn off one of the lights the first night so had HORRIBLE jet lag the next day from lack of sleep. Turns out I just removed the keycard from the wall in the hallway and and it automatically shuts all of the electricity off. Then I just didn’t turn the light back on so had much better sleep for the remaining nights. Secondly, the Wi-Fi started to slow fay as the days went by…maybe there is a limit to data?
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Location, facilities are perfect And bar is very good,but restaurant is….
YUTAKA, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice hotel, good location - 5 minutes walking distance to the beach, about 25-30 minutes walking to Bangla road and Banzaan food market. Quite clean, friendly staff, good breakfasts. The air conditioner was noisy. There is also a mosque next to the hotel. They start praying loudly at 5 AM, which was annoying during the first days of jetlag. Later we didn't hear that, but if you don't sleep well this might be a problem. Generally, it's a good hotel for a good price. Probably next time we will stay there as well.
Ilan, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff. Short walk to beach.
John, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

great location 😊
CHIN TIONG, 7-night trip
Verified Expedia guest review

4/10 Fair

We stayed for 2 weeks , we where supposed to be upgraded since this was a vip hotel , we did not receive anything, I had ordered bday cake which we never received, the staff is not friendly for 2 weeks in a hotel you would expect staff to be friendly, tv and wifi was terrible always disconnected, had the service men try to fix the problem many times without any help, the pool is freezing not easy to get into, chairs at pool are very low and uncomfortable, we lost a key and they charged us 200 bhat, the rooms are very small and bathroom is very small , the beds are comfortable and the ac works well , this is not a 4.5 hotel at best it a 3 star ,
Verified Expedia guest review