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Alisa Hotel & Spa

Photo gallery for Alisa Hotel & Spa

Suite | Premium bedding, minibar, in-room safe, desk
Interior
Miscellaneous
Shower, free toiletries, hair dryer, dressing gowns
View from room

Overview of Alisa Hotel & Spa

Alisa Hotel & Spa

3.5 star property
3.5-star hotel with spa, near Hanoi Opera House
9.2 out of 10 Superb
9.2/10 Superb

30 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is S$50
Price available on 05/07/2023
Map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
  • Front desk safe
For families
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Old Quarter
  • Hanoi Opera House - 9 min walk
  • Hoan Kiem Lake - 11 min walk
  • O Quan Chuong Gate - 13 min walk
  • Thang Long Water Puppet Theatre - 1 min drive
  • Hanoi Old Town Night Market - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Dong Xuan Market - 2 min drive
  • West Lake - 3 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Lotte Center Hanoi - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - 1 min walk
  • Bún Riêu - 3 min walk
  • Home Rétaurant 2 - 1 min walk
  • Phố Biển - Sea food - 5 min walk
  • AB Restaurant - 2 min walk

About this property

Alisa Hotel & Spa

Placing you 0.5 mi (0.8 km) from Hanoi Opera House and 0.6 mi (0.9 km) from Hoan Kiem Lake, Alisa Hotel & Spa offers an airport shuttle (available 24 hours) for VND 25 per vehicle. Guests can indulge in hot stone massages at the spa, and Alisha Hotel Restaurant serves breakfast. Also, this hotel is 0.7 mi (1.1 km) from O Quan Chuong Gate. The helpful staff and nice bathrooms get good marks from fellow travellers.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Alisa Hotel & Spa has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

Dining

Alisha Hotel Restaurant – This buffet restaurant only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property accepts credit cards and cash.

Also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Alisa Hotel & Spa offer free cancellation for a full refund?
Yes, Alisa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Alisa Hotel & Spa?
As of 5 June 2023, prices found for a 1-night stay for 2 adults at Alisa Hotel & Spa on 5 July 2023 start from S$50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Alisa Hotel & Spa?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Alisa Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Alisa Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Alisa Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 25 per vehicle one-way.
What are the check-in and check-out times at Alisa Hotel & Spa?
You can check in starting at 2 PM. Check-out time is 10:30 AM.
What is there to do at Alisa Hotel & Spa and nearby?
Alisa Hotel & Spa has a spa.
Are there restaurants at or near Alisa Hotel & Spa?
Yes, there's an on-site restaurant, Alisha Hotel Restaurant.
What's the area around Alisa Hotel & Spa like?
Alisa Hotel & Spa is a short 11-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.8/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely staff at the reception desk very charming and helpful
Linda H, 2-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.
Verified Expedia guest review

10/10 Exceptional

Location.
Paul, 3-night trip
Verified Expedia guest review

2/10 Poor

Condition oh hotel did not match photos at all. Example dirty walls, thin towels, warm and frayed sheets. Even the toilet seat was loose.
Matthew, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good location, big & comfortable bed, friendly staff. Do recommend!
Lindsey, 1-night trip
Verified Expedia guest review

8/10 Very good

Andres, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best Spa
Best spa, amazing massages. Very comfortable and clean. Good location for walking. Wonderful costumer service too.
Rasa Lila, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff were helpful and friendly. The hotel is in close proximity to food stalls, restaurantS, and weekend night market. Ms. Nga was very resourceful and enthusiastic in helping us. She even upgraded our regular family room to a suite without additional cost.
Jen, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great Stay I had
The hotel receptionist was very very good. She gives good recommendations, booked my airport transfers and massage. She is very proactive and very hardworking. I forgot to ask for her name but she is superb. The breakfast is very good and fresh for a small development like this. I keep refilling my plate!
Angie, 1-night family trip
Verified Hotels.com guest review