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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Mudra Tulum

3.5-star3.5 stars
Calle Asunción s/n, La Veleta, Entre Calle XelHa y Calle Zac be, Tulum, QROO, 77780, Mexico

La Veleta suburban apartment with kitchen and balcony
  • Free WiFi
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Such a nice property, we had to extend our stay, twice.Dec 18, 2020
  • Mudra was better than expected. Clean spacious, 2 bedroom and large kitchen and living…Nov 12, 2020

Mudra Tulum

More Info: 6823 2342

from S$274
  • Elite Penthouse, Multiple Beds, Non Smoking
  • Premium Apartment, Multiple Beds, Non Smoking
  • Exclusive Apartment, Multiple Beds, Non Smoking
  • Signature Apartment, Multiple Beds, Non Smoking
  • Exclusive Apartment, 3 Bedrooms, Non Smoking

What’s around Mudra Tulum

Landmarks

  • In La Veleta
  • Tulum National Park - 39 min walk
  • Dos Aguas Park - 15 min walk
  • Cenote Crystal - 39 min walk
  • Tulum Mayan Ruins - 3.2 mi / 5.2 km
  • Playa Paraiso - 4.4 mi / 7 km
  • Tulum Beach - 4.5 mi / 7.3 km
  • Gran Cenote - 3.6 mi / 5.9 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 12 apartments

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the aparthotel

Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
Facilities
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Number of living rooms
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 40-inch flat-screen TV
  • Netflix
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Mudra Tulum’s small print

Also known as

  • Mudra Tulum Aparthotel
  • Mudra Aparthotel
  • Mudra Tulum Tulum
  • Mudra Tulum Aparthotel
  • Mudra Tulum Aparthotel Tulum

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Cash deposit: USD 300 per stay

Optional extras

Housekeeping is offered for an extra charge of USD 25 per day

Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mudra Tulum

  • Does Mudra Tulum offer free cancellation for a full refund?
    Yes, Mudra Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mudra Tulum?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mudra Tulum?
    Sorry, there's no onsite parking at Mudra Tulum.
  • Is there a pool at Mudra Tulum?
    Yes, there's an outdoor pool.
  • Are pets allowed at Mudra Tulum?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mudra Tulum?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Mudra Tulum?
    Yes. Nearby restaurants include Los Aguachiles Tulum (4-min walk), El Camello Jr (5-min walk), and La Barracuda (9-min walk).
  • Is airport shuttle service offered by Mudra Tulum?
    Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
  • What is there to do at Mudra Tulum and nearby?
    Mudra Tulum has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.

Recent reviews

Fabulous 8.6 From 18 reviews

Good 6.0
Great service and staff. We received an upgrade to a larger apartment, though the apartment needed some extra care. The fixtures in the bathroom were not clean and the couch/pillows had stains. It rained heavily and there was some leakage in the apartment. The staff were very responsive and helpful, offering to arrange transportation, coordinate tours and such.
us2 night trip with friends
Good 6.0
Property is beautiful, and our apartment was beautiful as well. However, we had a sewage back up the first night which caused the water to smell AWFUL, and our bedrooms. The second day they had a COVID scare, and had a lockdown. Then that night we lost electricity, so there was no lights, and no a.c. We had hired a chef for that night and he had to cook with his phone light, and we had to eat in the dark. Additionally, it states the beach is 3mi away when it's a 25 minute drive from the hotel. My friends and I had to leave due to the conditions, and they refused to refund us for the entire trip. They would only refund us for the nights we left, but wouldn't refund us for the one night we had to endure the smelly salty water, and our hotel smelling like sewage. I've been communicating with Rosa who is amazing. She's been trying to get her manager to approve our full who is refusing to do so.
Chea, us4 night trip with friends
Very good 8.0
The property is a nice place to stay. The staff is friendly once you arrive, they are very hard to contact by phone or email though prior to arrival. The location is decent you are not far from town and you can rent a bike from the property. It is secluded from the main road with all of the shops and food, but a 5 min bike ride places you on the main road. I think this place is great for a large group, I wouldn't really reccomend it for a solo trip.
us5 night trip
Exceptional 10.0
The apartment is spacious, clean, beautiful, and so well maintained. It’s close to everything fun and the night life is really great there as well. Even though it’s near the city the location of where the apartment is very quiet and secluded so you don’t have to worry about noise or rift raft! 10/10 I would stay again.
us6 night romance trip
Exceptional 10.0
muy bueno el lugar,solo q hubieron dos dias q no nos hicieron el departamento. a cambio de hacer un check out late. hace falta un jacuzzi junto a la piscina
jacobo, mx5 night family trip
Very good 8.0
This is a BEAUTIFUL PROPERTY!!!!! I wish that it could be captured in the photos. Their customer service was superb, especially with Fabiola. I really wanted the ground floor apt overlooking the pool but we were booked for second floor. Fabiola was able to switch out the space for us. Ground floor apartment opened out to the pool and it made us feel we had our own private pool. Fabiola also made our reservations for us and really tried to help us with our itinerary. Loved this place. Will come back.
us2 night trip with friends
Exceptional 10.0
Absolutely gorgeous apartments, excellent ambiance and the comfort of a spacious lux home! The consierge reached out to us before our arrival to book restaurants, transportation and tours. I was unsure about staying in town instead of the beach, but it worked out great as more and more events and parties in Tulum take place at cenotes and other locations close to town. The ability to host friends at a stylish property was wonderful. Great for a romantic getaway and even better for groups.
us5 night trip with friends
Exceptional 10.0
Sin opinion satisfecho en todos sentidos no hay mas que decir
mx3 night family trip
Exceptional 10.0
Would be happy to return.
Fantastic new facility, with beautiful apartment, pool and outdoor area. Fabiola, at front desk, was service oriented, super helpful and gave good recommendations. We would be more than happy to come back.
Kristi B., no2 night family trip
Exceptional 10.0
us4 night trip

Mudra Tulum