Hilton Garden Inn Memphis Downtown TN

Photo gallery for Hilton Garden Inn Memphis Downtown TN

Primary image
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Hilton Garden Inn Memphis Downtown TN

Hilton Garden Inn Memphis Downtown TN

3.0 star property
3-star hotel with indoor pool, near FedEx Forum

8.8/10 Fabulous

546 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is S$206
Price available on 21/08/2022
Map
201 Union Avenue, Memphis, TN, 38103
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Free cribs/infant beds
  • Microwave
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • FedEx Forum - 7 min walk
  • Beale Street - 7 min walk
  • AutoZone Park - 1 min drive
  • Mississippi River - 1 min drive
  • National Civil Rights Museum at the Lorraine Motel - 1 min drive
  • Bass Pro Shops at the Pyramid - 6 min drive
  • Memphis Zoo - 6 min drive
  • University of Memphis - 12 min drive
  • Southland Casino & Gaming - 9 min drive
  • Graceland - 10 min drive

Getting around

  • Memphis International Airport (MEM) - 14 min drive
  • Memphis Central Station - 21 min walk

About this property

Hilton Garden Inn Memphis Downtown TN

Hilton Garden Inn Memphis Downtown TN puts you in a great location, within just a 10-minute walk of FedEx Forum and Beale Street. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Graceland. The helpful staff and location get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured uncovered onsite valet parking (USD 28.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 49-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Dining

Seasons - Onsite restaurant. Guests can enjoy drinks at the bar.
The Greyhound - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of USD 10.00 for adults and USD 10.00 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered valet parking costs USD 28.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hilton Garden Inn Memphis Downtown TN Hotel
Hilton Garn Inn Memphis TN
Hilton Memphis Tn Memphis
Hilton Garden Inn Memphis Downtown TN Hotel
Hilton Garden Inn Memphis Downtown TN Memphis
Hilton Garden Inn Memphis Downtown TN Hotel Memphis

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Jonszhell, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elvis Memphis great stay
Jon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday bash
Great place to stay, in walking distance to Beale street
Tammy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun
It was great!
Melanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was great, convenient, 3 blocks from Beale St. easy directions!
Andrea, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Families Beware!!!
We selected this hotel because it was one of the few downtown with a pool & I called ahead because reviews said the pool was being serviced. The gentleman on the phone said it was open & would remain that way. When we arrived it was not opened & my kids were super disappointed. The woman at the counter said she would check with the manager about using the sister property down the street & after a few minutes she confirmed that the manager had said we could, but who wants to haul their kids for blocks & wet. I paid more for this hotel & called ahead! When we entered the room there were pretzels & chips all over the ground. Upset, my husband called the front desk & asked to speak to the manager & the same woman I had spoken to said the manager had left for the day. When he mentioned that she had just supposedly spoke to him about the pool she said he was gone. When we asked for a number to call him she said there was not one. Then we asked for corporate & she finally gave us that number. The next morning we texted valet to get our car(because valet is mandatory) & when we went downstairs 20 minutes later to get in our car it was not there. We spoke to the front desk & they said we had to text & that it would be 15 minutes. We explained that we did & were told that it probably didn't go through. Overall it was a terrible experience & we were very disappointed with the service. Based on other similar reviews of the pool it seems to be their MO to have it closed "for maintenance."
Katherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay. We were just passing through Memphis, so we were there only one night. It was clean, comfortable, the staff was friendly and helpful, the location is excellent, and the price was great, especially for downtown. We will definitely stay here again when we're back in Memphis.
Lori, 1-night family trip
Verified Hotels.com guest review