10/10 Exceptional
11 September 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
The Westin Monterrey Valle
Pet-friendly San Pedro Garza García hotel with full-service spa, connected to a shopping centre
Choose dates to view prices
The Westin Monterrey Valle
Photo gallery for The Westin Monterrey Valle
Overview of The Westin Monterrey Valle
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pool
- Spa
- Pet-friendly
- Parking available
- Free WiFi
- Restaurant
Ave. Manuel Gomez Morin, Rio Missouri Y, Punto Valle, San Pedro Garza García, NL, 66220
Main amenities
- Daily housekeeping
- Restaurants and 2 bars/lounges
- Full-service spa
- Outdoor pool
- Rooftop terrace
- Breakfast available
- Fitness centre
- Sauna
- Self parking
- Room service
- Business centre
- 3 meeting rooms
For families
- Children stay free
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Terrace
- Daily housekeeping
Room options
View all photos for Club Room, 1 King Bed, Non Smoking, City View (Club Floor)
Club Room, 1 King Bed, Non Smoking, City View (Club Floor)
View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Mountain View
Deluxe Room, 2 Queen Beds, Non Smoking, Mountain View
View all photos for Deluxe Room, 1 King Bed, Non Smoking, Mountain View
Deluxe Room, 1 King Bed, Non Smoking, Mountain View
View all photos for Deluxe Room, 2 Queen Beds, Non Smoking
Deluxe Room, 2 Queen Beds, Non Smoking
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
View all photos for Deluxe Suite, 1 King Bed, Non Smoking
Deluxe Suite, 1 King Bed, Non Smoking
View all photos for Club Suite, 1 King Bed, Non Smoking, City View
Club Suite, 1 King Bed, Non Smoking, City View
View all photos for Club Room, 2 Queen Beds, Non Smoking (Club Floor)
Club Room, 2 Queen Beds, Non Smoking (Club Floor)
View all photos for Club Room, 1 King Bed, Non Smoking, Mountain View (Club Floor)
Club Room, 1 King Bed, Non Smoking, Mountain View (Club Floor)
View all photos for Presidential Suite, 1 Double Bed, Non Smoking
Presidential Suite, 1 Double Bed, Non Smoking
About this area
What's nearby
- Galerias Monterrey - 5 min drive
- Plaza Fiesta San Agustin - 4 min drive
- Auditorium Pabellón M - 6 min drive
- Macroplaza - 8 min drive
- Alameda - 7 min drive
- Monterrey Institute of Technology - 9 min drive
- Fundidora Park - 9 min drive
- Cintermex - 10 min drive
- Arena Monterrey - 10 min drive
- U.S. Consulate General - 11 min drive
- Estadio Universitario - 12 min drive
Getting around
Restaurants
- Starbucks - 3 min walk
- Quincy - 2 min walk
- Sonora Grill Prime - 1 min walk
- El Pollo Loco - 1 min walk
- Cantina la No.20 - Monterrey - 3 min walk
About this property
The Westin Monterrey Valle
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 174 rooms
Arriving/Leaving
- Check-in time from 3:00 PM until midnight
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
- Pets allowed (1 total, up to 79 lb per pet)*
- Service animals welcome
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Covered on-site self-parking (MXN 160 per night)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 7:00 AM–11 AM
- 2 bars/lounges
- Restaurant
- Room service (limited hours)
Travelling with children
- Children stay for free (see details)
- Children's menu
Working away
- Business centre
- 3 meeting rooms
- Computer station
- Conference space (3229 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Fitness centre
- An outdoor pool
- Full-service spa
- Sauna
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Closed-captioned TV
- Raised toilet seat
- Lowered plug sockets in bathroom
- Lowered view port in door
- Lowered locks/deadbolt
- Low-height worktop and sink
- Height-adjustable showerheads
- Grab bar near toilet
- Transfer shower
- Lever door handles
- Well-lit path to entrance
Room amenities
Be entertained
- IPod docking station
- 55-inch LED TV
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout curtains
- Bed sheets provided
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Heavenly Spa by Westin. Services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Brooklyn, NY Brasserie – This brasserie specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Deck11 Rooftop – This restaurant specialises in Mexican cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately MXN 300 to 450 for adults and MXN 280 to 400 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for MXN 800.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of MXN 750 per pet, per night
Parking
- Covered self-parking costs MXN 160 per night
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 8:00 PM
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Westin Monterrey Valle Hotel
Westin Valle Hotel
Westin Monterrey Valle
Westin Valle
The Westin Monterrey Valle Hotel
The Westin Monterrey Valle San Pedro Garza García
The Westin Monterrey Valle Hotel San Pedro Garza García
Frequently asked questions
Reviews
9.0
Superb
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
16 July 2023
cobro mayor
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valeria p, 1-night family trip