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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5 star property
3.5-star hotel in Winston-Salem with restaurant and bar/lounge

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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Breakfast meal
Exterior
Designer toiletries, hair dryer, dressing gowns, towels

Overview of Hotel Indigo Winston-Salem Downtown, an IHG Hotel

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
Main amenities
  • Weekly housekeeping
  • Restaurants and bar/lounge
  • Valet parking
  • Coffee shop/cafe
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
Feel at home
  • Private bathroom
  • Television
  • Lift
  • Bath or shower
  • Premium bedding
  • Dressing gowns

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • Lawrence Joel Veterans Memorial Coliseum - 4 min drive
  • Wake Forest University - 9 min drive
  • Hanes Mall - 7 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 9 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 29 min drive
  • High Point Station - 24 min drive

Restaurants

  • Incendiary Brewing Company - 8 min walk
  • Dogwood Hops and Crops - 3 min walk
  • Young Cardinal Cafe - 4 min walk
  • Thai Harmony - 2 min walk
  • Mellow Mushroom - 6 min walk
Map

About this property

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

When visiting Winston-Salem, Hotel Indigo Winston-Salem Downtown, an IHG Hotel is a great choice to consider. The wine bar is a great place to grab a drink, and guests looking for a bite to eat can visit Sir Winston Wine Loft, which serves dinner.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 3:30 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Snack bar/deli

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Dressing gowns

Sleep well

  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Weekly housekeeping

Special features

Dining

Sir Winston Wine Loft – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Sir Winston Wine Loft – On-site wine bar. Happy hour is offered. Open daily.
Starbucks – On-site coffee shop. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25.00 per stay
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per stay

Parking

  • Valet parking costs USD 25 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Hotel
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Winston-Salem

Frequently asked questions

Does Hotel Indigo Winston-Salem Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Winston-Salem Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per stay, and there's also a deposit of USD 25.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
Yes. Valet parking costs USD 25 per night.
What are the check-in and check-out times at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
You can check in from 3 PM - 3:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
Yes, there's an on-site restaurant, Sir Winston Wine Loft.
What's the area around Hotel Indigo Winston-Salem Downtown, an IHG Hotel like?
Hotel Indigo Winston-Salem Downtown, an IHG Hotel is a short 5-minute walk from Benton Convention Center and 16 minutes' walk from Old Salem.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location! Great room and service!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and quiet
Seneka, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great historic building redone
Hotel staff very helpful and polite! Hotel was beautiful with nice accommodations. Only issue and it wasn’t a huge deal, but being an old building which was remolded and keep original wood floors, though beautiful, were very squeaky for anyone moving around while others in your room were trying to sleep. Other than that, not another complaint and the value was good too!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Latonya, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Beautiful hotel, AWFUL service
1. Charged my credit in full plus incidental because I used a 3rd party to book the rooms. 2. ABSOLUTELY NO PARKING. Says they are 100% valet but that was a joke. We had to find parking garage, park our vehicles & walk 2 blocks to the hotel at 10PM. 3. On Thurs. afternoon, I contacted the hotel & asked if my 3 rooms could be next to each other or at least on the same floor. I was told to call back on Friday morning. Called back, made the request again. When we got there 2 of the rooms were on the 2nd floor the other on the 3rd. Overheard the housekeeper say that she didn’t even get to the 2nd floor to clean rooms the day before. Hotel had more dirty rooms than clean ones. 4. Room had 2 queen beds but only 1 bed had a flat sheet. Bedspreads were mixed matched. 5. Only 1 ice machine worked. 6. 2 towels, 2 washcloths in rooms. Called asked for more, told me I had to come to the lobby & get extras.
Angelia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New life for an older building.
An amazing example of adaptive reuse, and honoring the history of the Pepper building. But by far the most spectacular asset is the staff.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
cristi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel!!
We cane with a large group and the rooms were amazing and the staff was even better. 30 out of 5 stars!!! Fantastic place to stay for any reason!
Keith, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Convenient location. Staff was friendly!
Greg, 1-night family trip
Verified Expedia guest review

10/10 Exceptional