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Hotel Heinitzburg

4.0 star property
4-star hotel in Windhoek with outdoor pool and restaurant

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Hotel Heinitzburg

Photo gallery for Hotel Heinitzburg

Aerial view
Exterior
1 bedroom, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Deep-soaking bathtub, free toiletries, towels

Overview of Hotel Heinitzburg

9.2

Superb

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Air conditioning
  • Restaurant
  • Bar
Map
22 Heinitzburg Street, Windhoek, 9000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
Feel at home
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
  • Garden

Room options

View all photos for Standard Twin Room (Deluxe)

1 bedroom, minibar, in-room safe, desk

Standard Twin Room (Deluxe)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Deluxe)

1 bedroom, minibar, in-room safe, desk

Superior Double Room (Deluxe)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

1 bedroom, minibar, in-room safe, desk

Comfort Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Getting around

  • Windhoek (ERS-Eros) - 10 min drive
  • Windhoek (WDH-Hosea Kutako) - 35 min drive

Restaurants

  • Sardinia - 13 min walk
  • The Gourmet - 2 min drive
  • Leo's At The Castle
  • KFC - 19 min walk
  • Kentucky Fried Chicken - 20 min walk
Map

About this property

Hotel Heinitzburg

A great choice for a stay in Windhoek, Hotel Heinitzburg is only 2.5 mi (4.1 km) from the airport. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a terrace are other highlights at this upmarket hotel.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Does Hotel Heinitzburg offer free cancellation for a full refund?
Yes, Hotel Heinitzburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Heinitzburg?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Heinitzburg?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Heinitzburg?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Heinitzburg?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Heinitzburg?
You can check in from 2 PM - 11:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Heinitzburg?
No, this hotel doesn't have a casino, but Avani Windhoek Hotel & Casino (18-min walk) and Plaza Casino (19-min walk) are both nearby.
What is there to do at Hotel Heinitzburg and nearby?
Hotel Heinitzburg has an outdoor pool and a garden.
Are there restaurants at or near Hotel Heinitzburg?
Yes, there's an on-site restaurant.
Does Hotel Heinitzburg have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Heinitzburg like?
Hotel Heinitzburg is a short 10-minute walk from NamibRand Nature Reserve and 10 minutes' walk from Katutura Township.

Reviews

9.2

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Chad, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Jessica, 3-night trip
Verified Expedia guest review

6/10 Good

Overrated. Do not recommend
When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Patricia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Bernd, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The service here is outstanding.
Brendan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Most wonderful experience at the top of Windhoek! The view was breathtaking along with the facilities and room was large. A pleasant time there with the wife and well recommended.
Kevin, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Hilltop Views
We stayed here for only one night but it was very restful and luxurious. The location was great to do one or two things in town. The front desk was great to ask advice about what to do or any general questions. The views from the pool are beautiful because the hotel is on a hill so you can see the whole town, and you see the same view from their restaurant. We had dinner there and it was delicious and a great way to end a trip!
gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely location, great sundowners, nice restaurant and staff all very helpful, would highly recommend
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review