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All properties in Gatlinburg, Tennessee, United States of America
1 room, 2 adults

River Terrace Resort & Convention Center - Gatlinburg

2.5-star2.5 stars
240 River Road, Gatlinburg, TN, 37738, United States of America

Resort with outdoor pool, near Ripley's Aquarium of the Smokies
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very nice and affordable, staff was very friendly and helpfulApr 1, 2020
  • Displeased I was not told there was not any housekeeping service until I was already…Mar 16, 2020

River Terrace Resort & Convention Center - Gatlinburg

More Info: 6823 2342

from S$141
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed (River)
  • Room, 2 Queen Beds (River)

What’s around River Terrace Resort & Convention Center - Gatlinburg

Landmarks

  • Ripley's Aquarium of the Smokies - 3 min walk
  • Gatlinburg Sky Lift - 7 min walk
  • Gatlinburg Space Needle - 8 min walk
  • Gatlinburg Convention Center - 13 min walk
  • Great Smoky Mountains National Park - 17 min walk
  • Ripley's Believe It Or Not Museum - 7 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Smoky Mountain Brewery - 13 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 69 min drive

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms

Arriving/leaving

  • Check-in time ends at anytime
  • Check-out time is 10:00 AM
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 7
  • Elevator
  • Picnic area
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Drafts Sports Bar - This sports bar specializes in American cuisine and serves breakfast, lunch, and dinner.

River Terrace Resort & Convention Center - Gatlinburg’s small print

Also known as

  • River Terrace Resort & Convention Center Resort
  • River Terrace Resort & Convention Center Gatlinburg
  • River Terrace Resort & Convention Center Resort Gatlinburg
  • River Terrace Resort
  • River Terrace Resort Gatlinburg
  • River Terrace Resort Hotel
  • River Terrace Resort Hotel Gatlinburg
  • River Terrace Gatlinburg
  • River Terrace Hotel Gatlinburg
  • River Terrace Resort And Convention Center
  • River Terrace Resort Convention Center

Policies

Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 50.00 per stay

Pet deposit: USD 100.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for River Terrace Resort & Convention Center - Gatlinburg

  • Is there a pool at River Terrace Resort & Convention Center?
    Yes, there's an outdoor pool.
  • Are pets allowed at River Terrace Resort & Convention Center?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 170.00 per accommodation, per stay, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees.
  • Is parking offered at River Terrace Resort & Convention Center?
    Yes, there's free self parking.
  • What are the check-in and check-out times at River Terrace Resort & Convention Center?
    Check-in ends–anytime. Check-out time is 10:00 AM.
  • Are there restaurants at or near River Terrace Resort & Convention Center?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Subway (4-min walk), Wendy's (4-min walk), and The Brass Lantern (5-min walk).

Recent reviews

Good 7.6 From 980 reviews

Exceptional 10.0
The stay was fantastic we will be back just wish it had an indoor pool with a hotntub sonwe could go swimming but over all great.
Tabitha, us2 night family trip
Good 6.0
The room was not what I reserved. The room I reseved showed a sleeper sofa and when I called and ask the front desk she said "oh we remodeled" and that was her response. I had reserved the room because it stated and showed it had a sleeper because one of my business partners had just had surgery and needed to sleep alone so we had to make do when that was not an option.
KATHY, us2 night business trip
Very good 8.0
Great Place to Stay but needs more updating.
The employees here are GREAT!! Some of the rooms need updating. There electrical plugs are all 2 prong from the 60's or 70's. Had issues charging my laptop but found a work around to charge it. I did like that the alarm clock had 2 USB charging ports, so we were able to keep phones charged. My wife didnt like that there was not a mirror in the room where she could see how she looked before going out. There is one in the bathroom, but its from the waist up.The rooms also have adjoining rooms on both sides and one side of us had kids trying to come in our room at all hours of the night waking us up however the front desk took care of that. Would I stay here again...absolutely but I still think they need to update the rooms alittle better.
us5 night family trip
Very good 8.0
Very impressed
After deciding on a last minute Valentine's Day getaway, I didn't have many hotel choices. I read the reviews and was afraid our stay wouldn't be good. I was VERY surprised! The view was awesome, the bedding was so nice that I got the name of the manufacturer. The buildings are older and do need some updating, but it didn't take away from our comfort. The view from our balcony was amazing. I tried to attach a picture, but the website kept crashing.
Jill, us2 night trip
Fair 4.0
No heat we booked king didn’t have when we got there
Jimmy, us1 night trip
Exceptional 10.0
Great location
This property is located in a great location. It is within walking distance of pretty much everything in Gatlinburg. We traveled nearly 12 hours in a car to get to Gatlinburg for a wedding and were upgraded to a jacuzzi room, which was wonderful. The front desk staff was friendly and we really liked the hotel.
Heather, us2 night trip
Very good 8.0
Weekend get away
Really nice people. Enjoyed the stay with my daughter. It's not fancy and is showing a little age, but it was quite clean and perfect for us. Rest location and the view was lovely. We'll be back soon.
Jon, us1 night family trip
Very good 8.0
It was a wonderful location and great service. Make sure you get the rooms with the fire places for a little more. Totally worth it and we’ll be back!
nicholas, us2 night family trip
Very good 8.0
Great location, wonderful River view
Dennis L., us2 night trip
Good 6.0
Donna at the service desk is very rude.
Tonia, us3 night family trip

River Terrace Resort & Convention Center - Gatlinburg

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