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Comfortable San Andrés Cholula guestrooms with balconies
Good for business in the area. Nothing special but nice staff.
Feb 25, 2020
Everything is super dirty, there was no water in the room. It’s seams that the hotel is…
Feb 13, 2020
Remember, collect 10 stamps, get 1 reward* night
Valet parking costs MXN 20 per night with in/out privileges
Pets are allowed for an extra charge of MXN 500 per pet, per day
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Excellent service and hotel
Israel, 1 night family trip, Feb 1, 2020
Verified Hotels.com guest review
Room is nice, but it only includes 1 coffee pod, then you have to pay for them. They only serve breakfast and there is no room service. Corredor carpet is dirty and stained.
Edward, 3 night business trip, Jan 21, 2020
Verified Expedia guest review
The hotel is located in a very nice part of Puebla and is close to the new bus terminal.
Chimalpopoca, 1 night family trip, Jan 11, 2020
Verified Expedia guest review
Las habitaciones son muy espaciosas, la cama muy cómoda aunque un tanto suave para mi gusto. Las vistas son increíbles y en general mi experiencia fue muy gratificante. Los únicos detalles que podría tener en cuenta era que el agua se estancaba en la regadera. Pero son cosas de pasan. Agradezco mucho al staff. Buen servicio
1 night family trip, Dec 27, 2019
Verified Expedia guest review
I do not know where to start.. The building is super nice in a very fancy location.. BUT, the staff has no idea about service, seems that they have never told what to do, what to say and not even how to use the system. The rooms where dirty, with hair on the sink, between the sheets, no fridge, no microwave on the kitchen on a 2 bedroom suite. The worst, they offer you a coffee maker but not coffe, no water, not cups, not plates. The breakfast is terrible, even the juice seems to be old, and the way they present it is very poor. I forgot my suite key inside and when I asked for a new one, the reception girl told me the guy who knows how to get new keys is on a break, so I had to wait for more than 30 minutes to get a new one and enter to my room. Even to check out, I had to wait for 15 minutes because the girl at the reception did not know how to close my bill... I asked for soap, and the answer was we do not have, really?
PdelaB, 1 night family trip, Oct 17, 2019
Verified Expedia guest review
New hotel located about 25 minutes from downtown. Fair amount of walking distance restaurants and plenty of Uber riders on the zone.
andres, 2 night business trip, Oct 16, 2019
Verified Expedia guest review
Pool was very cold and un useful They need more variety at breakfast
José Luis, 2 night family trip, Aug 16, 2019
Verified Hotels.com guest review
The modern comfortable style was comforting and relaxing, the beds were incredible, I slept so well. The balcony and view was spectacular and it overlooked the beautiful scenic pool. It changed colors at night. Location. Was set farther from centro, but the area had amazing restaurants and modern features.
Ms.Figueroa, 2 night family trip, Jun 22, 2019
Verified Orbitz guest review
Location , Rios are very spacious. Personnel is very kind. (They need a mirror in the room and a garage can in the room) In general is a very nice room!
Maria, 1 night family trip, May 25, 2019
Verified Expedia guest review
Poor trained staff and check in waiting time (1hr) and overall poor cleaning common areas and bed sheets. Very disgusting experience
1 night romance trip, Mar 16, 2019
Verified Orbitz guest review